Joined
Mar 23, 2018
Messages
49
Sort on time officially dropped at the beginning of April as stated in the addendum. My region is more red than green for sorts atm. If they actually cut workloads based on poor sort on time (below 90%) or inf% (above 20%), they'd have to slow down half the company at this point lol...
The only way we have been green for sort on time was when they slowed our orders down because we weren't making goal times. But once we go back up we miss it again 🤦🏽‍♀️
 
Joined
Jun 11, 2018
Messages
1,194
Sort on time officially dropped at the beginning of April as stated in the addendum. My region is more red than green for sorts atm. If they actually cut workloads based on poor sort on time (below 90%) or inf% (above 20%), they'd have to slow down half the company at this point lol...
Inf above 20%? 😲 that’s insane everyone would be fired if my Inf would be above 10% let alone above 20%
 
Joined
Nov 8, 2013
Messages
207
Inf above 20%? 😲 that’s insane everyone would be fired if my Inf would be above 10% let alone above 20%
We've been hovering between 10% and 25% depending on what they drop on us. If it's 200+ dpcis of style, (it usually is) then it'll be closer to 25% because dem deadlines, son. If you think I'm going to dig through 40 repacks in the backroom for a shirt when I have 1500 units to pick, prep, pack, sort (to a minimum of five sort points), and load two different trucks by 4:30, you are sorely mistaken~ lol
 
Joined
Jun 11, 2018
Messages
1,194
We've been hovering between 10% and 25% depending on what they drop on us. If it's 200+ dpcis of style, (it usually is) then it'll be closer to 25% because dem deadlines, son. If you think I'm going to dig through 40 repacks in the backroom for a shirt when I have 1500 units to pick, prep, pack, sort (to a minimum of five sort points), and load two different trucks by 4:30, you are sorely mistaken~ lol
Like I said you would be in my team and you wouldn’t last more than a week. And you have a rfid for those 40 repacks
 
Joined
Feb 27, 2015
Messages
1,720
Inf above 20%? 😲 that’s insane everyone would be fired if my Inf would be above 10% let alone above 20%
Even during 4Q? There were days we were above 25%. But we were told we were spending too much time looking for stuff. We had the lowest INF rate but the slowest pick time. I wonder why? So they told us to stop spending so much time searching for stuff. After that, our INF rate jumped significantly up to that 25% mark. No one said a word.
 
Joined
Jun 11, 2018
Messages
1,194
Even during 4Q? There were days we were above 25%. But we were told we were spending too much time looking for stuff. We had the lowest INF rate but the slowest pick time. I wonder why? So they told us to stop spending so much time searching for stuff. After that, our INF rate jumped significantly up to that 25% mark. No one said a word.
Even during q4 , I have my team working overtime and overnight during q4 . On a regular day right now I have 6 people schedule for it everyday .
 
Joined
Jun 22, 2014
Messages
696
Was able to test it again, today. Had to pause a cart shortly after starting it to take over OPU. Whoever took over that cart INFed some items and they show up under my name on MPM.
 
Joined
Feb 10, 2019
Messages
78
My carts get progressively more disorganized as the day goes on. First batch of the day? Everything is in a slot, hanging SL neatly lined along the sides. Last batch? Everything’s just thrown in a pile on top, probably located to the first sub cart. It’s become a running joke with me and my team.
 

seasonaldude

Hitting All Items Scanned
Joined
Oct 3, 2018
Messages
1,146
Anyone else absolutely slammed with OPUs today? When I left we were more than double the total items picked of my previous high for a shift. Shit just kept dropping. At one point this afternoon there were 65 DPCIs in the queue for OPU/Drive-Up and more kept coming. No, those goal times did not get met. Kept INF below 5% though. And, of course, we had visitors today too.
 

RunForACallBox

Fulfillment Expert
Joined
Jun 19, 2014
Messages
1,927
Anyone else absolutely slammed with OPUs today? When I left we were more than double the total items picked of my previous high for a shift. Shit just kept dropping. At one point this afternoon there were 65 DPCIs in the queue for OPU/Drive-Up and more kept coming. No, those goal times did not get met. Kept INF below 5% though. And, of course, we had visitors today too.
But you should be able to do all that in 30 minutes (HQ thinking) 🙄
 
Joined
Aug 8, 2017
Messages
126
Anyone else absolutely slammed with OPUs today? When I left we were more than double the total items picked of my previous high for a shift. Shit just kept dropping. At one point this afternoon there were 65 DPCIs in the queue for OPU/Drive-Up and more kept coming. No, those goal times did not get met. Kept INF below 5% though. And, of course, we had visitors today too.

Easter is Sunday so expect higher levels of OPU for the rest of the week.
 
Last edited:
Joined
Feb 10, 2019
Messages
78
Management telling us INFs have to be below 5% but that we also have to be green for pick on time while they’re cutting my OPU mids, leaving me to cover SFS and 300 OPUs in a shift, and no one really to cover my lunch like...okay y’all...
 
Joined
Sep 12, 2018
Messages
60
and no one really to cover my lunch
We've got all our Beauty TMs plus some random softlines and hardlines peeps trained to grab OPUs for when we're drowning. Leadership knows to grab them if we're on lunch with no coverage, and we call out for their help when nearing pack deadline. It helps balance things out a bit, tho most of it still falls on us even if OPUs are dropping like crazy.
 
Joined
Feb 10, 2019
Messages
78
We've got all our Beauty TMs plus some random softlines and hardlines peeps trained to grab OPUs for when we're drowning. Leadership knows to grab them if we're on lunch with no coverage, and we call out for their help when nearing pack deadline. It helps balance things out a bit, tho most of it still falls on us even if OPUs are dropping like crazy.
Leadership...helping with OPUs? I’m convinced mine doesn’t know how to do them. I mean, they don’t even turn their alerts on; that’s how much they don’t care about SFS/OPU! At any given time in my store, there might be two or three people who know how to pick SFS/OPUs: myself, the BR TL, and maybe one other person. Everyone else is clueless AF, and would tank the metrics if they were taught.
 
Joined
Sep 12, 2018
Messages
60
I’m convinced mine doesn’t know how to do them
This seems to be a common theme, which sucks. Mine are definitely not perfect, I've been drowning while they're all off schmoozing the visiting Big Wigs and none so much as look at me as I rush past. Or they have alerts on just to yell why the OPU is approaching goaltime when I've got a 40 piece order to scan and bag.

But they all, up to even the ETL HR and STL, at least know how to do OPU/Ship and have hopped in to help or directed other TMs to help when absolutely necessary.
 
Joined
Oct 26, 2018
Messages
68
The old timers on my team never want to do OPUs. Only the newer hires jump on them. The old timers also like to only pack. Pisses me off. They're so freaking lazy!
 
Joined
Dec 1, 2018
Messages
76
The old timers on my team never want to do OPUs. Only the newer hires jump on them. The old timers also like to only pack. Pisses me off. They're so freaking lazy!
I must work at a bizarro-land store. I vastly prefer (and am faster at) picking, and whenever I need help, I get lots of people willing to pick, but very few will help me pack unless it's 4:25!
 
Joined
Oct 26, 2018
Messages
68
My store has 4 backrooms on opposite sides of the building. Packing and sorting is very easy compared to picking. Sometimes I have to go to 2 backrooms and the floor with the RFID to find softlines. Plus having to use the wave in a crowded backroom and dealing with the unloading of the truck. I have to worry about my pick time, infs, opu 30 minute deadlines. Packers just have to worry about packing speed. Nothing really can slow you down packing unless you're checking your cellphone every 10 seconds and chit chatting.
 

HLN13

Hardlines TM
Joined
May 29, 2017
Messages
781
A bit random, but how long does a typical 40 item OPU take you? (For the sake of this example, let’s say that it’s mostly grocery with some H+B + diapers or something. No Softlines, and open/backstock like 5 casepacks).

I’m just trying to gauge me and my teams speed.
 
Joined
Feb 10, 2019
Messages
78
A bit random, but how long does a typical 40 item OPU take you? (For the sake of this example, let’s say that it’s mostly grocery with some H+B + diapers or something. No Softlines, and open/backstock like 5 casepacks).

I’m just trying to gauge me and my teams speed.
40 DPCIs or eaches? Because the former, 25 minutes at most. Assuming some items are in the backroom, the rest of the grocery items are in a block of aisles properly zoned and the items didn’t come in on today’s truck. A couple of minutes to head over to the other side of the store for babies, and allowing 5 minutes to scan and bag everything. For an order that large I’d rather INF one or two items than miss goal and take the hit to pick on time. But I also walk fast so it really should take less time.
 
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