Joined
Nov 14, 2013
Messages
5,828
We just get told there are more important things to do over OPU.. As if driving guests into the store wasn't important.. But that Uboat of domestics is sooooo much more important.. It makes our TL so damn mad its not funny cause our metrics go to shit and then he gets in trouble for it.. Sorry dude we have told you that shit happens all the time..
 

PackAndCry

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Joined
Oct 13, 2017
Messages
1,361
We just get told there are more important things to do over OPU.. As if driving guests into the store wasn't important.. But that Uboat of domestics is sooooo much more important.. It makes our TL so damn mad its not funny cause our metrics go to shit and then he gets in trouble for it.. Sorry dude we have told you that shit happens all the time..
Can we start a petition to cancel your heathen store?
 
Joined
Aug 12, 2018
Messages
28
We had a flood yesterday, what are the signs of the apocalypse? Fire, Flood and I wish I had a clue how to spell it, but I think it means mass sickness like a plague. So one of three!
Two more to go!!!
We had a virtual flood yesterday. SFS picks were down from 328 to just 67 around 11:30am and schedule was adjusted to two packers and one to finish picking. Within 10 minutes almost 400 additional picks dropped!!!
 
Joined
Sep 25, 2013
Messages
2
I wish I could use sfs/flex team members to do other tasks. It's the opposite at my store. My softlines, beauty, and electronics teams are pulled every single day because sfs always needs help. Forget pushing, zoning, trying to do skill up....forget it all because sfs comes first. It's so frustrating because I can't hold my salesfloor team accountable for a job they're not allowed to do because it isnt a priority. Then we get a bad visit and I try to explain that the night before I had no one in softlines after 6 PM because the lod pulled them to do shipping.
 
Joined
Dec 1, 2018
Messages
57
We had a virtual flood yesterday. SFS picks were down from 328 to just 67 around 11:30am and schedule was adjusted to two packers and one to finish picking. Within 10 minutes almost 400 additional picks dropped!!!
I was the only TM today morning and mid, and had a similar thing happen. Went to take my lunch and had 65 to pick, came back and 155 had dropped (and I had two more carts to pack)! Not at your numbers level, but, again, only one (slow) person! Thankfully I got help and we made it (albeit with high INFs from the ETLs who picked).
 
Joined
Sep 12, 2018
Messages
12
We had the same happen today. I was done picking and over 200 dropped in. We were able to finish luckily, but i needed backup. Glad to know it wasnt just our store that got hit.
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,111
All stores are on rollover. As things drop in, you're pulling out of next day(s) order volume for your store. Pick and pack what you can.
 
Joined
Nov 8, 2013
Messages
195
All stores are on rollover. As things drop in, you're pulling out of next day(s) order volume for your store. Pick and pack what you can.
Idunno how I feel about that lol we got about 250 dumped on us at about noon. When I left at 5pm we were already 200 over forecast for tomorrow~
 

Lazy

Fulfillment Operations Lead
Joined
Nov 12, 2013
Messages
740
All stores are on rollover. As things drop in, you're pulling out of next day(s) order volume for your store. Pick and pack what you can.
So this is why the last 2 days 600 units have dropped in at 9-10.... Will it continue this weekend?
 
Joined
Feb 27, 2015
Messages
1,524
If I remember right 5% INF rate is high for my store, but that was around Christmas time two years ago.
We were told about 1/2 way through our last 4th quarter that our INF rate was too low! We were spending too much time finding stuff. Oh, sorry, I was digging through 20 boxes of unpushed books for a Grinch book. We were instructed to equalize our numbers. Cool cool. I was an INF machine after that. I think one day, we were at 28%. No one said a word.
 
Joined
Sep 12, 2018
Messages
44
We were spending too much time finding stuff.
Same thing happened to us...except it was mostly the TLs/ETLs that were sick of looking for INFs from all the seasonals so they let them INF whatever. Got our percent up so high in a couple of weeks that they hard locked down on who was allowed to INF again :rolleyes:
 
Joined
Feb 27, 2015
Messages
1,524
Same thing happened to us...except it was mostly the TLs/ETLs that were sick of looking for INFs from all the seasonals so they let them INF whatever. Got our percent up so high in a couple of weeks that they hard locked down on who was allowed to INF again :rolleyes:
One thing we did was have me and another tm do all the INFing. People would pick then pause the cart with things they couldn't find. Her and I would look again them INF it. I'm sure our personal rates were sky high, but it was what were told to do.
 
Joined
Sep 27, 2018
Messages
339
We were told about 1/2 way through our last 4th quarter that our INF rate was too low! We were spending too much time finding stuff. Oh, sorry, I was digging through 20 boxes of unpushed books for a Grinch book. We were instructed to equalize our numbers. Cool cool. I was an INF machine after that. I think one day, we were at 28%. No one said a word.
I hear PICK time was too LOW more than INF too low. The take away from EQUALIZE should have been “stop using so much time”.
No one said a word because you were picking batches faster and ultimately selling more by fulfilling orders you can find rather than looking for the one chapstick DPCI you can’t find. It’s all about SALES baby.
 
Joined
Feb 27, 2015
Messages
1,524
I hear PICK time was too LOW more than INF too low. The take away from EQUALIZE should have been “stop using so much time”.
No one said a word because you were picking batches faster and ultimately selling more by fulfilling orders you can find rather than looking for the one chapstick DPCI you can’t find. It’s all about SALES baby.
Don't you think I know that? I always said, INF the stuff we can't find so we can pick stuff we can find. You're right. Pick stuff you can find. Let other stores pick stuff they can find. Hopefully, it equals out.
 
Joined
Sep 27, 2018
Messages
339
Don't you think I know that? I always said, INF the stuff we can't find so we can pick stuff we can find. You're right. Pick stuff you can find. Let other stores pick stuff they can find. Hopefully, it equals out.
Oh, sorry. Seemed like you were over-concentrating on the INF side, trying for perfection.
So you knew you are given a grace because INF can never be zero the way our on-hands are recorded. Congrats. Then.
 
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