Joined
Jan 23, 2019
Messages
212
The printer in receiving that we use for defects only prints every other label. Unless you open and close it after every single print, at which point you waste of the roll.
 

RunForACallBox

Fulfillment TM
Joined
Jun 19, 2014
Messages
1,877
Did anyone else feel like they got another backlog of OPUs today at around 1ish CST? Had 4 big DUs & smaller OPUs drop in all at once. Even had GS call me and say if I was picking a batch with a last name and that her husband was downstairs in the DU pad waiting on the order. Went ahead and took it out to him because as soon as I put it in location “beep, beep. HONK, HONK!” We didn’t recover from that and missed about 9 goals because we couldn’t catch up.
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,166
Did anyone else feel like they got another backlog of OPUs today at around 1ish CST? Had 4 big DUs & smaller OPUs drop in all at once. Even had GS call me and say if I was picking a batch with a last name and that her husband was downstairs in the DU pad waiting on the order. Went ahead and took it out to him because as soon as I put it in location “beep, beep. HONK, HONK!” We didn’t recover from that and missed about 9 goals because we couldn’t catch up.
I could have some one look at this, but I'd need your store number.
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
Did anyone else feel like they got another backlog of OPUs today at around 1ish CST? Had 4 big DUs & smaller OPUs drop in all at once. Even had GS call me and say if I was picking a batch with a last name and that her husband was downstairs in the DU pad waiting on the order. Went ahead and took it out to him because as soon as I put it in location “beep, beep. HONK, HONK!” We didn’t recover from that and missed about 9 goals because we couldn’t catch up.
Didn't work today, but was in my store chatting with the other main OPU TM shopping at that time. My store did not get that. You probably just got a larger than normal after lunch rush. Office drones like to put in their orders just when they are coming back from lunch. There's always a spike in drops at 1. Sucks that you had a nasty one.
 
Joined
Oct 16, 2018
Messages
53
So our store doesn’t have drive up yet, but I was told it’s coming. Is the goal 30 minutes for those too? Does the sfs person who is also covering OPUs the one that brings the order out to the car or is it a guest service person?
 
Joined
Oct 21, 2018
Messages
33
So our store doesn’t have drive up yet, but I was told it’s coming. Is the goal 30 minutes for those too? Does the sfs person who is also covering OPUs the one that brings the order out to the car or is it a guest service person?
At my store the front end is responsible for taking out the orders in 2 minutes. It's so stupid to take out one inexpensive item to someone. Imagine Christmas time when it catches on. They should be like Walmart and have a minimum dollar amount. I would be pissed taking out a tube of Chapstick to a lazy person.
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
So our store doesn’t have drive up yet, but I was told it’s coming. Is the goal 30 minutes for those too? Does the sfs person who is also covering OPUs the one that brings the order out to the car or is it a guest service person?
Yes, goal time for drive-ups is 30 minutes. Who takes the orders out is ASANTS.
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
At my store the front end is responsible for taking out the orders in 2 minutes. It's so stupid to take out one inexpensive item to someone. Imagine Christmas time when it catches on. They should be like Walmart and have a minimum dollar amount. I would be pissed taking out a tube of Chapstick to a lazy person.
I like taking orders out. I don't like that I have to do that and do all the picking. But, the actual taking orders out is great when the weather is nice. I get to go outside and get some air. Over 80% of our drive-ups are repeat guests, so if I'm not pressed for time, I can chat with my regulars and do guest service. It's a nice break. Don't really care how many items they've ordered. Granted, I make fun of the lazy people who order one small item for drive up with everyone on the front end. The taking it out to them part is great though.
 
Joined
Jun 22, 2014
Messages
665
Might be something going on again. Not sure. Guest Services called me while I'm covering OPU that a guest is here looking for an order that supposedly never dropped into our system. And it's been oddly quiet while I'm covering. Could just be a coincidence.

ETA her order ended up dropping in a bit over an hour later, according to the other opu tm.
 
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RunForACallBox

Fulfillment TM
Joined
Jun 19, 2014
Messages
1,877
I thought we were supposed to have a timer with the most recent update for OPUs, or was that to be in a later update. Also the map makes 0 sense to me. What are the colors? @mobilelady @taytay
 
Joined
Jun 22, 2014
Messages
665
I thought we were supposed to have a timer with the most recent update for OPUs, or was that to be in a later update. Also the map makes 0 sense to me. What are the colors?
Were there more colors than green and red? I just remember the two of those, though I didnt pay much attention.I think there was a green circle at the next item/location I was going to and a red circle for the item location where the pathing ended.
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
Might be something going on again. Not sure. Guest Services called me while I'm covering OPU that a guest is here looking for an order that supposedly never dropped into our system. And it's been oddly quiet while I'm covering. Could just be a coincidence.

ETA her order ended up dropping in a bit over an hour later, according to the other opu tm.
Nothing unusual for today. Long delays between when the guest orders and when the order hits the store are common. As long as they don't all drop in at once, it makes no difference to us. Thankfully, I've finally gotten guest service to stop asking me when it happens. Until it drops in epick I obviously know nothing about the order.
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
I don't think I have the map in epick yet? Clicking the task list just gives me the old text list. Is there somewhere to find the map?
 

taytay

Engineer
Joined
Apr 8, 2015
Messages
1,166
Were there more colors than green and red? I just remember the two of those, though I didnt pay much attention.I think there was a green circle at the next item/location I was going to and a red circle for the item location where the pathing ended.
I thought we were supposed to have a timer with the most recent update for OPUs, or was that to be in a later update. Also the map makes 0 sense to me. What are the colors? @mobilelady @taytay
Green is start of path, red is end (unless I’ve got it backwards).
I don’t think the opu batching is written yet.
 
Joined
Nov 14, 2013
Messages
5,904
Love getting laid into by the DTL on their visit for having four paused carts since they all need product that got delivered today but the truck still isn't completely unloaded. :Do_O
Would you rather I INF those items? Which is what I end up doing most of the time since it will be two or three days before anything softlines will be unpacked and actually in a place I might be able to find it. They are that far behind.
 

Antennae

BROPU
Joined
Mar 27, 2018
Messages
275
Would you rather I INF those items? Which is what I end up doing most of the time since it will be two or three days before anything softlines will be unpacked and actually in a place I might be able to find it. They are that far behind.
My hell was they were all phar things in repacks. Definitely love finding 1x box of protein bars in one repack, 2x in another, and 1x in a third repack.
 
Joined
Jun 22, 2014
Messages
665
Nothing unusual for today. Long delays between when the guest orders and when the order hits the store are common. As long as they don't all drop in at once, it makes no difference to us. Thankfully, I've finally gotten guest service to stop asking me when it happens. Until it drops in epick I obviously know nothing about the order.
Yeah delays can happen but an hour+ delay has never been normal that I've seen.
 
Joined
Nov 14, 2013
Messages
5,904
My hell was they were all phar things in repacks. Definitely love finding 1x box of protein bars in one repack, 2x in another, and 1x in a third repack.
We are so short on space that there isn't anywhere to unpack the repacks, No Z racks for hanging stuff cause there isn't any softlines people actually pushing, so the break out lady fills the couple empties from the day before then has to just leave all the hanging in the boxes and pick out the folded stuff. We just have pallets of softlines 6ft or higher just sitting at all times. And softlines it seems just takes push carts moves them from the main stockroom and shoves them in the softlines stockroom across the store. It's getting so bad in there we can not get down aisles to actually pick.. But as long as the floor looks good to the DTL, we keep being told "why can't you find it?"
 

seasonaldude

Waiting for your kid to get out of my way in toys
Joined
Oct 3, 2018
Messages
878
Anyone else seeing an increase in OPU/Drive-ups percentage of your store's sales? We've always been somewhere between 2-3% of overall sales. Now, we're consistently hitting 4-5%. It's been pretty crazy.
 
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