MEGATHREAD Flexible Fulfillment

Joined
Jun 22, 2014
Messages
834
Well no because it will still drop into flex and then you’ll be wondering where the item is because the floor is empty. I see that sweet sweet number 0 under delivery as a blessing because i at least know we have it. I’ll type it in regardless if its OPU and then leave a note at guest service saying its still being unloaded from the truck.
If you can't get to an item in time because it's still on the trailer or hasn't been sorted yet, that's an INF. Unless you actually find an item, you have not found it. INF it and forget it.
Theres also a very good chance that the item on the truck is a mispick.
 

oath2order

Scary Socialist
Joined
Oct 24, 2013
Messages
9,486
Has the pick time for opu changed to an hour today yet?

And is anyone else getting crap for INFs more so than usual? My store is a huge mess and the counts are drastically off but our department is getting blamed for not finding things that do not exist in the store.
Its the point at which I'm convinced some employees from somewhere else are purposefully ordering things knowing they'll be INFed
 

Ringwraith917

Professional Badass
Joined
Jan 21, 2014
Messages
1,365
Its the point at which I'm convinced some employees from somewhere else are purposefully ordering things knowing they'll be INFed
Conspiracy by Walmart or Amazon. Seriously, though, are there any protections against a competitor just overwhelming our system with orders, and never picking them up?
 

JohnSith373

I shouldn’t have access to this but I do
Joined
Jun 24, 2017
Messages
504
Conspiracy by Walmart or Amazon. Seriously, though, are there any protections against a competitor just overwhelming our system with orders, and never picking them up?
I know an SD can supposedly block orders coming from a specific Target account. Target.com could probably block a specific account or credit card.
 

seasonaldude

That Asshole in OPU
Joined
Oct 3, 2018
Messages
1,659
Its the point at which I'm convinced some employees from somewhere else are purposefully ordering things knowing they'll be INFed
I have a guest like this. She orders about twice a week. 10-12 items everytime. Always completely random shit from all over the store, and I mean completely random. Her superpowers are ordering shit that's not on the floor and ordering shit that's tedious as fuck to pick. If she wants superglue, it's guaranteed she'll want the one variety that is an out on the floor. Or maybe it's a pacifier she wants that day. It'll be the one empty peg. Every order has to include something ridiculous like a UT belt or a JoJo Siwa bow. And, damn, she really loves to order clothes that have to be taken off a mannequin.

I'm convinced that she's district's way of testing us.
 

oath2order

Scary Socialist
Joined
Oct 24, 2013
Messages
9,486
IN ADDITION

"hey go pick 2 conditioners and a shampoo"

*oh hey there's a RTS*

Turns out, that same guest already ordered the conditioners, we picked them and had them ready, and they decided to cancel the entire thing to reorder with the shampoo. So now there's four off of the floor.
 

Black Sheep 214

Kiss no butts, give no fox
Joined
Apr 27, 2018
Messages
1,777
I sometimes get annoyed by the other end of the OPU spectrum. When someone places an order for PU for just a bag of Soup crackers. That's it. One bag. Like, you couldn't just come in and buy it??
We used to get orders for one eraser or one pack of ramen noodles that were never picked up. Sometimes it’s someone checking if a hot credit card is good.
 
Joined
Dec 8, 2017
Messages
200
IN ADDITION

"hey go pick 2 conditioners and a shampoo"

*oh hey there's a RTS*

Turns out, that same guest already ordered the conditioners, we picked them and had them ready, and they decided to cancel the entire thing to reorder with the shampoo. So now there's four off of the floor.
I love the people who place an OPU order, it drops, we start picking. Then they think why not do a drive up instead? So they reorder the same crap as a drive up. I had to INF a drive up order because I picked the last one for the OPU order and had already processed it before their next order dropped. I think my favorite was the person who did this with two big bookcases.
 
Joined
Sep 12, 2018
Messages
133
I love the people who place an OPU order, it drops, we start picking. Then they think why not do a drive up instead? So they reorder the same crap as a drive up.
I had someone do this...but then they switched it back. Opu, drive up, opu, all in like a 45min window at 8 in the morning? By the time the 3rd order came around I was just like "wtf are you even doing make up your mind, lady!" 😂
 
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