Voicetarget
Voicetarget
- Joined
- Jun 19, 2014
- Messages
- 46
Asking pilot stores, or stores that have been doing the new modernization process- what does this look like for the front end?
I know that GSA position is going away, and that several team members should be trained to close the registers/watch over the front. What should these tms be referred to as over the walkie when needing overrides, etc? (ex- If we can no longer say 'GSA, can you head to guest services for an override')
Are these tms that are trained to close the registers still scheduled usual 'GSA hours', and will they still be watching the front?
I know that GSA position is going away, and that several team members should be trained to close the registers/watch over the front. What should these tms be referred to as over the walkie when needing overrides, etc? (ex- If we can no longer say 'GSA, can you head to guest services for an override')
Are these tms that are trained to close the registers still scheduled usual 'GSA hours', and will they still be watching the front?