So I have been GSA for about a year now at a C volume store. Our goal is normally between 40-60 and we hardly ever reach it, normally getting in the high 20s- mid 30s. It has become EXTREMELY stressful for myself, the other GSAs and GSTL with the LODS (mainly ETL-GE/SF and STL) up our asses, which I get. HOWEVER, we recently got a lot of new leadership, including ETL-GE/ SF and STL. The ETL came right out of college and is young, so knows close to nothing. The STL transferred to our store after our old one left due to her husband being stationed somewhere else. Recently, both of them have been tag teaming and basically, what another GSA calls it, bullying our GSTL. Our GSTL has been with Target for over 20 years and a GSTL for 17 of them, so she is experienced and our DTL has known her for lord knows how long. She comes out of meetings defeated and actually is so hurt by the words of them that she cries, also because she got coached for it.
That was just a back story, I am basically wondering what other GSAs/ GSTLs do to drive REDcards. We feel like we do everything we can, but maybe new advice could help.
That was just a back story, I am basically wondering what other GSAs/ GSTLs do to drive REDcards. We feel like we do everything we can, but maybe new advice could help.