I'm sorry it was confusing.
So i was trying to return something. Things got screwed up because I bought two items with the same dpci, but with different serial numbers. I had the receipt on me that showed the number of the item I was trying to return. There was no way that I was just returning multiple items off the same receipt. I never let them know I was a team member or that I know best practice, but I wouldn't leave without them doing what they should do for a guest. They had me call 718 myself if I wanted to waste time on them. Its a team member # that requires them to know which register they're on. The service desk just passed me over to a manager because they didn't want to deal with me anymore. They said yeah, its an error but I should be able to return it.
Other problems that have come up include order pickup. The order is ready for pick up. When I go to pick it up, they can't find it. After an of hour waiting, it lets me call target.com. The next day I call and speak to the LOD. They scanned the wrong item into hold and cancelled the order. Its on them that they didn't notify anyone, that they didn't have the item and didn't inf(?) it.
I hit the electronics button to buy a locked up item. Someone walking to the back room, cleared it. called out on the walkie then it took 10 minutes before someone with a key got to me.
I bought a gift for my gf on my redcard debit card that needed to be returned. For our finances it was easier to get cash. They refused her. I told her ask for a manager, they were rude and still refused cash back.
I don't want to be the one who asks for a manager, or be difficult. But more and more that I deal with Target support I get shitty support. (edited for clarity by commiecorvus)