I hate it when...

violet sky

Front End Doormat
Joined
Jun 12, 2011
Messages
10
#1
Just another thread to complain about the things guests do!

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I hate it when I have a line of people at Food Ave, only 4 pizzas, and the guest in front gets them all. Good for sales, but bad because all of the other people in the line usually want pizza as well and they have to wait and complain while I make more. :p
 
Joined
Jun 8, 2011
Messages
396
#3
I hate it when you're helping a guest and you don't have the item in stock. I generally check other stores if they want. Then they ask when will you be getting more in. I tell them how many trucks we get per week and it could be on any of them. We don't know what is on the truck until we unload it.

SrTLRep, you unload when the store is open? We don't start the unload until the store is closed when we are overnights. On early AM it's unloaded hours before we open. I'm not doubting you, I just find this strange. ;)
 
Joined
Jun 8, 2011
Messages
25,273
#4
Bullseye, here is an answer to when items are coming in. If you have PDA, go to item seach(color) screen. Scan the label or enter item number 49 in front of it. That brings floor & backroom locations. Hit the book picture in the upper right corner. Then hit the instocks screen, it will have the dc with inbound info to your store there. That will tell if dc has it or coming on next truck.
That screen gives you alot cool info too.
 
Joined
Jun 11, 2011
Messages
287
#5
Bullseye, here is an answer to when items are coming in. If you have PDA, go to item seach(color) screen. Scan the label or enter item number 49 in front of it. That brings floor & backroom locations. Hit the book picture in the upper right corner. Then hit the instocks screen, it will have the dc with inbound info to your store there. That will tell if dc has it or coming on next truck.
That screen gives you alot cool info too.
Yeah its useful, but it never shows anything on about 95% of the items in the store, just a bunch of N/A N/A N/A N/A
 
Joined
Jun 8, 2011
Messages
396
#6
Bullseye, Hit the book picture in the upper right corner. Then hit the instocks screen, it will have the dc with inbound info to your store there. That will tell if dc has it or coming on next truck.
That screen gives you alot cool info too.
Thanks, I knew all the rest of what you said but wasn't aware of this. However the problem here is most of the time after 6am I am PDAless. I'd have to search for another TM with one to get this info. But thanks for the info. :)
 

commiecorvus

Former Signing Ninja
Staff member
Moderator
Joined
Jun 10, 2011
Messages
15,824
#7
Bullseye, here is an answer to when items are coming in. If you have PDA, go to item seach(color) screen. Scan the label or enter item number 49 in front of it. That brings floor & backroom locations. Hit the book picture in the upper right corner. Then hit the instocks screen, it will have the dc with inbound info to your store there. That will tell if dc has it or coming on next truck.
That screen gives you alot cool info too.
This is one of the reasons I come here, seems like I learn something new every day. Thanks Hardlinesmaster. Of course, the whole never having a PDA thing is a ongoing but you can't have everything (where would you put it?).
 
Joined
Jun 8, 2011
Messages
25,273
#9
Red, you have more resources than having a PDA.
1. You have merchandise locate on register.
2. Target.com computers at gs, for dpci's & find stuff.
3. A telephone to call other stores.
4. A radio to call a tm or operator who has a PDA.

Also, the target mobile app on 3G/4G itouch or iPhone. You can use guest version of item search or scan the barcode for info, too.
 
Last edited:
Joined
Jun 9, 2011
Messages
100
#10
[/QUOTE]SrTLRep, you unload when the store is open? We don't start the unload until the store is closed when we are overnights. On early AM it's unloaded hours before we open. I'm not doubting you, I just find this strange. ;)[/QUOTE]

We start the unload at 10:30, so we have about 30 mins while the store is open. We used to unload right at close until they shifted our close time to 11. We have guests in the store most nights until about 11:15, we have to chase them out with sticks :p Might I add, I'm not looking forward to the extended holiday hours either.
 
Joined
Jun 10, 2011
Messages
97
#11
Bullseye, here is an answer to when items are coming in. If you have PDA, go to item seach(color) screen. Scan the label or enter item number 49 in front of it. That brings floor & backroom locations. Hit the book picture in the upper right corner. Then hit the instocks screen, it will have the dc with inbound info to your store there. That will tell if dc has it or coming on next truck.
That screen gives you alot cool info too.
Yeah too bad it took nearly 3 years for anybody at my store to tell me about it. Although it is only useful to an extent. For example I don't think it can tell about computer games(according to my electronics TL)
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
17,893
#12
Red, you have more resources than having a PDA.
1. You have merchandise locate on register.
2. Target.com computers at gs, for dpci's & find stuff.
3. A telephone to call other stores.
4. A radio to call a tm or operator who has a PDA.
Believe me, I DO utilize all those features. But getting on a PDA is portable power!
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
Messages
10,151
#13
Red, you have more resources than having a PDA.
1. You have merchandise locate on register.
2. Target.com computers at gs, for dpci's & find stuff.
3. A telephone to call other stores.
4. A radio to call a tm or operator who has a PDA.
Being a cashier, I will never get my hands on a PDA. All I have is my register, my phone, and the GSTL. Every time (except one) I've ever used Merch Locate, it took forever to load, then wouldn't even connect. We just got new registers at my store, and the aforementioned exception was on a new register and caused it to crash. Half the lanes don't have a working phone, and the GSTLs have this really annoying tendency to disappear when they're actually needed. :eek:
 
Joined
Jun 8, 2011
Messages
55
#14
This isn't really a hate, but I can't say I like it either, so I'm just going to post it here...

I'm not fond of when a guest approaches me and refers to me by name. It just feels weird to have a stranger use my name when I don't know theirs, I know I'm wearing a name tag, but still...Maybe I'm odd lol
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
Messages
10,151
#15
It's weird to me too. I always wonder if it's someone who knows me, then I look and have no idea who the hell they are. And if they're on break/lunch from a nearby business and they're wearing a name tag, I make a point of avoiding using their name unless I actually know them.
 

MrMrIce

Cart Attendant
Joined
Jun 11, 2011
Messages
325
#16
I hate it when I need a DPCI while cashiering and the GSTL isn't no where to be found.

I think Target should get more walkies and give one to every cashier, that way if we need an item or a dpci we can just ask for it from someone on the sales floor instead of trying to locate our GSTL and stalling the line
 
Joined
Jun 15, 2011
Messages
140
#17
I hate it when a guest's kid will not stop crying, and the guest in question has 5093487654765 items to be rung up.... and the kid's bawling throughout, from start to finish and even as they're leaving the store.

I mean, to some degree I feel bad for the parent, but at the same time... ARGH!

I think Target should get more walkies and give one to every cashier, that way if we need an item or a dpci we can just ask for it from someone on the sales floor instead of trying to locate our GSTL and stalling the line
Agreed. So, so much. :C

It also doesn't help that most of the time, the GSTL/GSAs don't have their PDA set to notify them if a cashier needs help, and it takes them forever to notice the blinker's flashing. =_=
 
Joined
Jun 15, 2011
Messages
140
#19
Try using the help button on the keyboard. That will sent an alert to the gstl PDA for what you need help on.
dutifulTM said:
It also doesn't help that most of the time, the GSTL/GSAs don't have their PDA set to notify them if a cashier needs help
;)

I've been cashiering for a little over two months now, and only a handful of times has that help button ever worked.
 
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Joined
Jun 8, 2011
Messages
25,273
#20
Go to a spill station before you start. There is directions on how use your phone as a radio. The options differ from each store. Find the one for one way communication & which buttons to use for it. Try it & see what happens.
It is suggested to say, "gstl to register 7 for guest assistance"
 
Joined
Jun 15, 2011
Messages
140
#21
Go to a spill station before you start. There is directions on how use your phone as a radio. The options differ from each store. Find the one for one way communication & which buttons to use for it. Try it & see what happens.
It is suggested to say, "gstl to register 7 for guest assistance"
I'll check that out when I'm next at work. :)
 

Formina Sage💯

Probably still better than you at the stacker
Staff member
Administrator
Joined
May 15, 2011
Messages
1,655
#22
In our store, the phone to walkie channel doesn't work.
At least, it didn't when I tried it on the smart Cisco phones. Maybe the dumb red phones work, but I don't see how that would be the case. It's like the extension for that that channel is disabled.
 

MrMrIce

Cart Attendant
Joined
Jun 11, 2011
Messages
325
#23
Try using the help button on the keyboard. That will sent an alert to the gstl PDA for what you need help on.
In my 8 months of cashiering, that button has never worked. Whenever I need ink for the printer or a break, it would display and error saying it can't send alert and to turn on blinker.

gstl pda logs them off after like 5mins of not pushing a button and the alert doesnt go through if they arent logged in.
 

FrontEndKnowItAll

Former PFresh Assistant
Joined
Jun 15, 2011
Messages
336
#26
Go to a spill station before you start. There is directions on how use your phone as a radio. The options differ from each store. Find the one for one way communication & which buttons to use for it. Try it & see what happens.
It is suggested to say, "gstl to register 7 for guest assistance"
I don't believe that you can get through to the walkies any more with that extension, at least at my store all you get is that obnoxious warbling tone... Worked about a year ago though.
 
Joined
Jun 11, 2011
Messages
54
#28
I hate it when guests go through the entrances (you no when the doors automatically open for you), they walk in too fast so the door doesnt open fast enough and they slam their dam carts on the doors and its stuck, and no1's seems to beother to fix it so when i se it, im not "are you kidding me". It happened to me like 3 times in 1 day b4, gosh they are in a hurry.
 

buliSBI

Former Team Member
Joined
Jun 17, 2011
Messages
3,005
#29
I hate the rain people.
-The people who walk into the store and demand a completely dry cart. Until Target actually spent the money for dryer for the cart entrance, no carts are going to be dry. Hand drying isn't worth the extra time. Besides we don't have anything to clean and dry all the req'd dirty used towels which end up mildewing and stinking up the store.
-The people that collect inside the breezeway waiting for the rain to lighten up until other guests can't get through or block the automatic doors from opening.
-The people that hop the curb to pick someone at the doors completely ignoring that you almost hit a TM or another guest coming out.

Can-Do
I hate everything about the Can Do machines.
-Always breaking down.
-Never scans right.
-SD people who can not troubleshoot the machine and expect the CAs to do everything.
-The mounds of mess people leave behind.
 
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FrontEndKnowItAll

Former PFresh Assistant
Joined
Jun 15, 2011
Messages
336
#30
Can-Do
I hate everything about the Can Do machines.
-Always breaking down.
-Never scans right.
-SD people who can not troubleshoot the machine and expect the CAs to do everything.
-The mounds of mess people leave behind.
Can Do machine? enlighten me please.:)
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
17,893
#31
Can-Do
I hate everything about the Can Do machines.
-Always breaking down.
-Never scans right.
-SD people who can not troubleshoot the machine and expect the CAs to do everything.
-The mounds of mess people leave behind.
Sounds more like "Can't-Do".
If I remember correctly, it's a machine that you dump aluminum cans into that crushes & weighs them then spits out change for them.
 

buliSBI

Former Team Member
Joined
Jun 17, 2011
Messages
3,005
#33
CAN-DO hell

Can Do are the can/bottle recycling machines in recycling deposit states.

California
Connecticut
Guam
Hawai'i
Iowa
Maine
Massachusetts
Michigan
New York
Oregon
Vermont

In those states, you pay an extra deposit amount on each bottle/can at purchase. Guests bring back in their bottles and cans into the store. The machine scans them, seperate and the crush cans/plastics, and prints out a receipt where guest service refunds the deposit.

The Cart Attendants are supposed to maintain the machines. But when you have constant traffic of people coming in and using the only 2 machines, the machines wear down, people leave huge mounds of trash behind, and people throw a fit of trying to bring back non-Target brand.

And CAs also have to recycle all the TM bottles and cans from the breakroom. Which takes about an hour for a large trash can worth.

In the chance of when it breaks down or doesn't scan right, my old GS TMs would always call the CAs in to handle it. Which was about every 5 minutes. If it doesn't scan, it is because the computer is never updated. When it breaks, usually because guests overload it or all the drink residue gums it up, it takes about 2 weeks for a serviceperson to come to the store.
 

Lady Fitting Room

Free from Target :D
Joined
Jun 23, 2011
Messages
186
#36
I hate the rain people.
-The people who walk into the store and demand a completely dry cart. Until Target actually spent the money for dryer for the cart entrance, no carts are going to be dry. Hand drying isn't worth the extra time. Besides we don't have anything to clean and dry all the req'd dirty used towels which end up mildewing and stinking up the store.
-The people that collect inside the breezeway waiting for the rain to lighten up until other guests can't get through or block the automatic doors from opening.
-The people that hop the curb to pick someone at the doors completely ignoring that you almost hit a TM or another guest coming out.
Oh god yes. I have a theory about the people who fear the rain: it's because they are not completely balanced individuals and are either too good or too evil. Why? Well, one of my mom's friends always used to tell her not to worry about going out in the rain because "you're not made of sugar; you won't melt", meaning that she wasn't overly sweet. Thus, people who are purely good will melt in the rain.

On the flip side, water is what kills the Wicked Witch of the West in The Wizard of Oz; thus, people who are purely evil (i.e. 99.99999% of our guests) will also melt in the rain. Thus, it takes someone who is the perfect mixture of good and evil to walk in the rain without being melted. :D
 
Joined
Jun 27, 2011
Messages
429
#39
Until Target actually spent the money for dryer for the cart entrance, no carts are going to be dry.
Man I would have loved your store back when I was CA. I had 4 Chamois that I rotated to wipe down all of the carts as I brought them in (A volume store).
 
Joined
Jun 15, 2011
Messages
140
#40
On the subject of cans...

I hate that apparently my fellow team member/CWs are unable to read, because they constantly put trash in the recyclables can, and can/plastic bottles in the trash can. o_-
 

Lady Fitting Room

Free from Target :D
Joined
Jun 23, 2011
Messages
186
#41
On the subject of cans...

I hate that apparently my fellow team member/CWs are unable to read, because they constantly put trash in the recyclables can, and can/plastic bottles in the trash can. o_-
At least your O/N crew doesn't stock your Food Ave lettuce in the FREEZER. Goodness, and it only says on the box "DO NOT FREEZE!" :mad:
 

Ranger

Backroom/Instocks
Joined
Jun 24, 2011
Messages
34
#43
I HATE it when we come in to work a truck/Autofills, and the Remodel team has hogged all of the flats/tubs, and leave all of their signing/plano/whatever crap on them... Can't wait til this damn remodel is done in a few weeks!!!!
 
Joined
Jun 8, 2011
Messages
396
#44
I HATE it when we come in to work a truck/Autofills, and the Remodel team has hogged all of the flats/tubs, and leave all of their signing/plano/whatever crap on them... Can't wait til this damn remodel is done in a few weeks!!!!
I sympathize with you, Ranger. We're not in the middle of a remodel, but we have similar problems during Christmas. There will be autofills & Cafs left from dayside that didn't get pushed on flats and tubs. When BR needs them for the pulls or we need them for the truck there are none to be found. :(
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
17,893
#45
I HATE it when we come in to work a truck/Autofills, and the Remodel team has hogged all of the flats/tubs, and leave all of their signing/plano/whatever crap on them... Can't wait til this damn remodel is done in a few weeks!!!!
Yep, gives new meaning to the term "rolling stock". Flats are becoming scarce at our store right now because of remod.
 
Joined
Jun 27, 2011
Messages
429
#46
I wish flats/tubs were the only problem at my store...

Lately when we open the door in the morning (6am ULV store) we have 9-10 PDAs and 3 LPDAs on the chargers. Pricing / POG / backroom / instocks / trailer unload, not nearly enough to go around.
 

ZoningMaster

Electronics For Life
Joined
Jun 14, 2011
Messages
23
#47
hahaha I was comming into work and saw a flat break in half as a vendor was bringing in milk. I felt so bad for the guy.
 

RedCashier

Front End Team Member
Joined
Jun 9, 2011
Messages
94
#49
Go to a spill station before you start. There is directions on how use your phone as a radio. The options differ from each store. Find the one for one way communication & which buttons to use for it. Try it & see what happens.
It is suggested to say, "gstl to register 7 for guest assistance"
The phones at my store cant dial into the walkie extension anymore. Last year during the holidays someone called into the store and asked to be connected to the walkie extension, and the idiot operator put them through. after this incident they disconnected the extension.
 
Joined
Jun 25, 2011
Messages
427
#50
This isn't really a hate, but I can't say I like it either, so I'm just going to post it here...

I'm not fond of when a guest approaches me and refers to me by name. It just feels weird to have a stranger use my name when I don't know theirs, I know I'm wearing a name tag, but still...Maybe I'm odd lol
Had a weird one like that occur the other day. I was wearing a joke name tag that said MacGyver (actual name tag, not one with a label, but actual indentations. One of my friends got it made up). I looked at a guest about 20 feet away and she shouts out "Brian," and starts walking towards me. I'm about to respond, since that's my name, but I realize I'm wearing the fake nametag and she can't be talking to me. So I look behind to see if there's a Brian-looking kid there. Nope. She then approaches me and says "Brian, where is handsoap." Now this confuses me even more, because a regular person who had learned my name would know where it was, and an irregular guest wouldn't know my actual name.

I give her the location, she wanders off and I'm left there dumbfounded wondering how things just went down.
 
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