Is there a company policy that every Target store must have a cart pusher for safety procedures and PPE (Personal Protective Equipment)?

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PeaceLuvDuh24

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You see I’ve just spoken to my ETL and my SD, but I still haven’t talked to my PML that it wouldn’t be a bother we could have a cart pusher, but they said the same thing they can’t afford it this time and that our store doesn’t need one (which is completely wrong) but we do need one. Specially for the weekends, holidays and hot sunny days. Pushing carts with no cart pusher has become exhausting for us, and I in particular, get emotionally drained out.
 
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My store has a cart pusher. None of the cart attendants use it. It's more of a hassle than helpful tbh.
If you don’t need it, can we have it? 😂😂😂 Just kidding. But I’m just curious, what brand is your cart pusher?
 
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I feel like the larger issue than the cart pusher is the fact that your ETL and SD are not concerned about your safety. Are they not letting you cool off for a few minutes inside or letting you drink a whole lot of water?
They are letting me cool off for a few minutes and I am drinking lots of water, but the problem is: I push a line of 6 to 7 carts, 3 to 4 times before I stay inside to cool off. And then, when time’s up, there are 3 to 2 lines of carts in the front and I have to do the same thing again.
 
I do agree that a cart pusher should be available but if your store isn’t able to get one, not sure what else you could do besides voice your concerns. If you’re not enjoying your role, it’s totally okay for you to get with your leaders or ETL HR and see if there is a role that better suites you :)
Well, I can always get a job transfer to another Target store that has a cart pusher. That would be my second choice.
 
How many carts are you supposed to have for your prototype, and how many do you actually have? Your ETL can tell you how many you’re supposed to have, your PML might remember, and they also might remember the actual amount you had for the last time they had to submit a carts/handbaskets survey.

What’s your average transaction count per day? And the big one: is your store scheduling appropriate coverage for front of store attendant based on plan payroll, and do you have enough trained dedicated front of store attendants who are working productively? If the answer to either of these is no, there’s no way you’ll get a cart pusher. If the answer is yes, can you demonstrate an impact to the guests experience due to the issue (NPS scores and specific feedback on surveys) or due to resources being put into getting carts instead of helping guests?

Big picture, it’s not an expensive asset, Target’s cost per unit is $2,956. Overall resources if one was added include payroll for TM training and certification on it, and it would be an additional asset for PM to maintain as well. An asset under $5,000 would be a store expense, my suggestion would be for the SD to talk to the PMBP about getting a cart pusher ordered IF you meet all of the above conditions.
 
Not sure how relevant it is to this but at my first store we switched to the bigger plastic carts years ago. At that time we got rid of the cart pusher machine and were told it did not fit the bigger carts. Luckily the full plastic carts are lighter and even a person that is not that strong could push in 6 easily. Now at my 2nd store that is a bit smaller they still have the metal carts and a cart pusher machine. The first time I had to help push carts in (without the machine) it took a while to get used to the weight difference. I see some people on here saying the plastic carts are not easy, true a machine would help. If you compare trying to push 10 plastic carts to 10 metal/plastic you will see the difference. Only complaint might be the plastic carts are wider so do not turn as easy.
 
They are letting me cool off for a few minutes and I am drinking lots of water, but the problem is: I push a line of 6 to 7 carts, 3 to 4 times before I stay inside to cool off. And then, when time’s up, there are 3 to 2 lines of carts in the front and I have to do the same thing again.
Is your management harping on you for staying inside to cool off? Other than them not buying you a pusher, I didn't read anything else negative.

Going in and out to get carts all day is your job... so perhaps cart attendant isn't for you. Tbh it sounds to me like you're just bored with it
 
Is your management harping on you for staying inside to cool off? Other than them not buying you a pusher, I didn't read anything else negative.

Going in and out to get carts all day is your job... so perhaps cart attendant isn't for you. Tbh it sounds to me like you're just bored with it
Perhaps I am a little bored and no they hardly harp on me to stay inside to cool off, only to drink water and stay cool. But I already talked to my PML and he agrees that we do need a cart pusher. So, perhaps he will convince our SD and ETL about getting us a cart pusher.
 
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wait do have this cart?
Yes. And they’re heavier than the metal/plastic ones. Plus this is the type of carts that feels lighter than the full plastic ones.
 

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How many carts are you supposed to have for your prototype, and how many do you actually have? Your ETL can tell you how many you’re supposed to have, your PML might remember, and they also might remember the actual amount you had for the last time they had to submit a carts/handbaskets survey.

What’s your average transaction count per day? And the big one: is your store scheduling appropriate coverage for front of store attendant based on plan payroll, and do you have enough trained dedicated front of store attendants who are working productively? If the answer to either of these is no, there’s no way you’ll get a cart pusher. If the answer is yes, can you demonstrate an impact to the guests experience due to the issue (NPS scores and specific feedback on surveys) or due to resources being put into getting carts instead of helping guests?

Big picture, it’s not an expensive asset, Target’s cost per unit is $2,956. Overall resources if one was added include payroll for TM training and certification on it, and it would be an additional asset for PM to maintain as well. An asset under $5,000 would be a store expense, my suggestion would be for the SD to talk to the PMBP about getting a cart pusher ordered IF you meet all of the above conditions.
What is a PMBP?
 
Not sure how relevant it is to this but at my first store we switched to the bigger plastic carts years ago. At that time we got rid of the cart pusher machine and were told it did not fit the bigger carts. Luckily the full plastic carts are lighter and even a person that is not that strong could push in 6 easily. Now at my 2nd store that is a bit smaller they still have the metal carts and a cart pusher machine. The first time I had to help push carts in (without the machine) it took a while to get used to the weight difference. I see some people on here saying the plastic carts are not easy, true a machine would help. If you compare trying to push 10 plastic carts to 10 metal/plastic you will see the difference. Only complaint might be the plastic carts are wider so do not turn as easy.
Oh, I did pushed more than 10 plastic/metal carts at the other Target while I was shopping there, and it did feel different. But imagine if I push plastic/metal carts at work, it would make work lighter and easy.
 
Update: I talked to my PML and he definitely agrees that we DO need a cart pusher. I think he’s gonna try to do something to get us a cart pusher or a new set of metal/plastic carts which are lighter and more easier to push.
 
Perhaps I am a little bored and no they hardly harp on me to stay inside to cool off, only to drink water and stay cool. But I already talked to my PML and he agrees that we do need a cart pusher. So, perhaps he will convince our SD and ETL about getting us a cart pusher.
Nope. He has no power. It won’t happen.
 
He won’t be able to do anything about changing the carts until HQ decides on their own timeline that it’s time for new carts. Then he’ll have to sign for them lol.

As for the cart pusher, it’s entirely up to his boss.

Update: I talked to my PML and he definitely agrees that we DO need a cart pusher. I think he’s gonna try to do something to get us a cart pusher or a new set of metal/plastic carts which are lighter and more easier to push.

Nope. He has no power. It won’t happen.
 
How many carts are you supposed to have for your prototype, and how many do you actually have? Your ETL can tell you how many you’re supposed to have, your PML might remember, and they also might remember the actual amount you had for the last time they had to submit a carts/handbaskets survey.

What’s your average transaction count per day? And the big one: is your store scheduling appropriate coverage for front of store attendant based on plan payroll, and do you have enough trained dedicated front of store attendants who are working productively? If the answer to either of these is no, there’s no way you’ll get a cart pusher. If the answer is yes, can you demonstrate an impact to the guests experience due to the issue (NPS scores and specific feedback on surveys) or due to resources being put into getting carts instead of helping guests?

Big picture, it’s not an expensive asset, Target’s cost per unit is $2,956. Overall resources if one was added include payroll for TM training and certification on it, and it would be an additional asset for PM to maintain as well. An asset under $5,000 would be a store expense, my suggestion would be for the SD to talk to the PMBP about getting a cart pusher ordered IF you meet all of the above conditions.
They tell us to push 6 to 7 carts every time. But sometimes I push 8 to 12 carts when we’re really busy.
 
Showing them videos you took while you should have been focused on work and pushing more carts than is safely allowed are great ways to get written up. Your argument will be lost because you are not following simple safety protocols. They can then turn it around on you and say you're getting overheated because you are taking videos and pushing more carts than you should.

You don't win with leadership by pointing out their missteps or going above them. Or continuing to push when you've already been given an answer; there's a difference between being persistent and being obtuse to a situation.
Noted, then I will not do that. It was only a suggestion.
 
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