Service & Engagement Kinda new but still confused

Joined
Dec 9, 2021
Messages
1
So I think finally made it through my first three months so yay but uhm I got hired for service advocate and I’ve only been scheduled to work at service desk or order pick up and now one of my says I’m scheduled for VHO and honestly I have no clue what that is and since I’m still kinda new I feel dumb asking someone so would anybody know what that could be? Imma anxiety is getting the best of me and I’m worried
 
Joined
Jun 11, 2018
Messages
3,347
Every store labels dept different. Ans just because you are label a certain department doesn’t mean is what you will do. So ask your leader when you go in and believe me you won’t look dumb . Better ask then making assumptions
 
Joined
Jun 8, 2011
Messages
32,402
So I think finally made it through my first three months so yay but uhm I got hired for service advocate and I’ve only been scheduled to work at service desk or order pick up and now one of my says I’m scheduled for VHO and honestly I have no clue what that is and since I’m still kinda new I feel dumb asking someone so would anybody know what that could be? Imma anxiety is getting the best of me and I’m worried
come in when scheduled
 
Joined
Oct 14, 2021
Messages
88
I've noticed there are times people are scheduled in areas they aren't normally in because 1) they are to be trained in that area, 2) Typo/misschedule or 3) they are using hours elsewhere and plan on putting you someplace else.

That's just my limited experience.

With that said, business needs vary and I've been pulled from the area I am schedule in for other things - almost every shift
 
Joined
Jun 8, 2011
Messages
32,402
I've noticed there are times people are scheduled in areas they aren't normally in because 1) they are to be trained in that area, 2) Typo/misschedule or 3) they are using hours elsewhere and plan on putting you someplace else.

That's just my limited experience.

With that said, business needs vary and I've been pulled from the area I am schedule in for other things - almost every shift
Common event
 
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