Last week when our PDAs received the latest software update, the one that created the SUBT app, we have started having a new problem. When we are checking the backroom detail reports or the CAF pull times the names do not match up often to the people working. And the names can change every hour. We log out and back in to our PDAs and for that hour it may list the correct TM but one hour later it may be a entirely different TM listed.
As an example the other night I was backstocking for four hrs. When the detail report was pulled up the next day it listed myself and five other TMs backstocking down the same aisle. When I was the only one even working that night and most of the TMs listed don't work backroom or even backstock.
One coworker yesterday pulled the 12:00 till 4:00 CAFs. The first hour another TM was listed as pulling, the second credited him. At 2:00 I clocked in to start my shift and grabbed a PDA for the day. That hour he pulled the CAFs but on the report my name was listed. At 3 he was listed as the puller but at 4 it listed another TM that was working in the store.
Is there any other stores that are experiencing the same problem we are?
As an example the other night I was backstocking for four hrs. When the detail report was pulled up the next day it listed myself and five other TMs backstocking down the same aisle. When I was the only one even working that night and most of the TMs listed don't work backroom or even backstock.
One coworker yesterday pulled the 12:00 till 4:00 CAFs. The first hour another TM was listed as pulling, the second credited him. At 2:00 I clocked in to start my shift and grabbed a PDA for the day. That hour he pulled the CAFs but on the report my name was listed. At 3 he was listed as the puller but at 4 it listed another TM that was working in the store.
Is there any other stores that are experiencing the same problem we are?