She doesn't have the right to talk to you about work when you are off the clock. That's not me talking that is company policy.
To *************** you out for not responding is totally unprofessional and it sounds like she must be a real joy to work for.
That said, you didn't do whet she asked so starting out with an apology is probably the best way to go.
Once you've said you're sorry, shut it down, don't let her go any further. Say you didn't want to over time and leave it at that. Don't try to argue, it isn't worth it.
Ignore what commiecorvus just told you (no offense). Save those texts and tomorrow morning inform your ETL-HR you would like to see her for a few minutes when she is available (this will show you are respecting her time and she will appreciate it). When you have your meeting with her show her the text messages and explain how you gave the TL your number for emergency use only. Between the threat and condoning you working off the clock the TL will be lucky to keep her job and at the very least you will do a punch correction for those few minutes and the TL will go to corrective action/final. This is one of the few cases where I would not try to work it out with the person without going through HR.
None taken and if I thought pfresh stood a chance with the ETL I would be all over the idea. If shey works in a store where justice is the norm cool but it Spot runs pretty much true to form when it comes to which side wins in a battle between TL and TM.
That TL is in serious doodie. Go to your ETL-HR and explain the situation. There is no point in not telling the story, because the TL will beat you to the punch. Then show HR how the TL chose to address the situation. That puts all the decisions that need to be made on HR's shoulders. You were in slightly in the wrong, but he/she royally messed up. I believe that is final warnable.
If you do go to HR make sure you document everything. Write it all down. Do like SR said have the texts available as proof.
Don't make it personal and only talk about things directly dealing with the job.
You probably won't know what is going to happen to the TL for a while.
Keep cool, keep calm and remember you will have to deal with her for a while to come.
first, your ctl texting you off the clock, a big no-no. talk to your hr on the events up to when you left to avoid coaching. next time tell your ctl, that you are out of scheduled time & gotta go. communication is the key for this matter.
1. If you are contacted for any reason other than scheduling, you have to do a punch correction for the duration of the call with a 15-minute minimum.
2. I'm going to echo what stupid rules said. You should talk to your ETL-HR and explain the situation. However, you run the risk of making an enemy of your TL. Make sure you keep your nose clean for the next few weeks to avoid giving your TL any legitimate reasons to coach/counsel you.
3. When approaching the ETL, don't go in being accusatory. A good way to start the conversation is to shut the door and say that you need advice or are unsure on how to deal with a situation that came up. Explain what happened, including your own mistakes (such as not calling the TL before leaving). Point out why it made you feel uncomfortable (being contacted for non-emergency stuff and the perceived threat) and ask how you should proceed.
4. If for some reason you don't feel comfortable talking to your ETL-HR, you can always go to your ETL or STL. But definitely talk to one of them about it BEFORE addressing it with the TL.
I did not read the reason she texted you, BUT there are so many reasons she should be in trouble for that! Not only for "coaching" you off the clock, but she used her own cell phone to text you while she was on the clock! She has no way to get out of that one, because either A) She had her phone on break and was coaching you while she was on break or B) Was using her OWN phone while on the floor
If I just told her before I clock out that "I have to go. I'll clean it tomorrow" I wouldnt be in this mess. However, i rushed my self towards the end of my shift and wasnt thinking straigght when she talked to me.