MEGATHREAD New POS (post-cutover)

[lorbullseye]

someday people will stop saying that new pos is web based...but it is not to this day

When they update the files that say it is.

 

[sunnydays]

When they update the files that say it is.

gotta provide proof when you make a claim like that

 

[azure]

Does anybody know how to use the ncr application in device status?

 

[sunnydays]

pretty sure that is for technicians not team members

 

[versionDefect]

someday people will stop saying that new pos is web based...but it is not this day

???? is it not it looks and feels EXTREMELY web based

 

[sunnydays]

???? is it not it looks and feels EXTREMELY web based

until proven otherwise based on all available info that i have it is Not

 

[SamSepiol]

The pos applications are all separate applications running on the register. They're not websites you're navigating to when selecting an application from the launcher.

 

[azure]

until proven otherwise based on all available info that i have it is Not

When you click the disclaimer button it says not to bookmark the page because it’s dynamically generated making me think it’s web based.

 

[SamSepiol]

When you click the disclaimer button it says not to bookmark the page because it’s dynamically generated making me think it’s web based.

That is only the login page

 

[Amanda Cantwell]

Yeah the log in page is 100% web based but the rest of new POS isn’t afaik

 

[starmaster1000]

If it’s web based, I demand that they put the dinosaur jumping game for when it goes offline like Chrome.

 

[versionDefect]

thinking about it now it makes sense that its actually React. Considering how easy it is to port over POS features to my checkouts no way it's web-based, it would run like shit lmao.

 

[Amanda Cantwell]

it would run like shit lmao.

bold of you to assume that's not the case anyways 😂

 

[versionDefect]

bold of you to assume that's not the case anyways 😂

LOL. I phrased that wrong. If the myCheckout linebuster was webbased it would run like straight shit. Not that its very fast now but if it was just a webapp we would need a blessing from spot.

Also found a bug within the new POS. It was a gift receipt and a apple pencil and AirPods (but on two different receipts) but on both of them strangely they would say "refund due $0.00" but its like $130 pencil. I had to hit "Adjust fee" or you do it as a MiRR.

Speaking of which what tf does adjust fee do? Do we charge fees? (other than prepaid phones)

 

[Guest Avocado]

LOL. I phrased that wrong. If the myCheckout linebuster was webbased it would run like straight shit. Not that its very fast now but if it was just a webapp we would need a blessing from spot.

Also found a bug within the new POS. It was a gift receipt and a apple pencil and AirPods (but on two different receipts) but on both of them strangely they would say "refund due $0.00" but its like $130 pencil. I had to hit "Adjust fee" or you do it as a MiRR.

Speaking of which what tf does adjust fee do? Do we charge fees? (other than prepaid phones)

I think it might have something to do with shipping maybe? I'm probably wrong but am honestly not sure.

 

[Amanda Cantwell]

LOL. I phrased that wrong. If the myCheckout linebuster was webbased it would run like straight shit. Not that its very fast now but if it was just a webapp we would need a blessing from spot.

Also found a bug within the new POS. It was a gift receipt and a apple pencil and AirPods (but on two different receipts) but on both of them strangely they would say "refund due $0.00" but its like $130 pencil. I had to hit "Adjust fee" or you do it as a MiRR.

Speaking of which what tf does adjust fee do? Do we charge fees? (other than prepaid phones)

I used adjust fee to just adjust the price of the item when I needed. idk if that's what it's for or something else
speaking of, I assume we can now do prepaid phone returns on new since classic is gone? does it still prompt you to charge/waive the fee if needed?

 

[lorbullseye]

assume we can now do prepaid phone returns on new since classic is gone? does it still prompt you to charge/waive the fee if needed?

There is no restock fee according to the new pos update sheet. It will still print on the purchase receipt to deter returns.

 

[Amanda Cantwell]

There is no restock fee according to the new pos update sheet. It will still print on the purchase receipt to deter returns.

that's unbelievably stupid. either charge it or don't, I don't care, but don't lie to guests. plus of course bc communications is so bad, tms won't know and guests will ask them to waive a charge that's not there.

 

[versionDefect]

that's unbelievably stupid. either charge it or don't, I don't care, but don't lie to guests. plus of course bc communications is so bad, tms won't know and guests will ask them to waive a charge that's not there.

two things. Either Spot just kinda ignored it because in reality 30 dollars really isn't THAT much money, plus how often do you get prepaids. And / or they just wanted to make them selfs look good and make the guest feel special. "Ohh they didn't charge me a fee!"

 

[sunnydays]

or they forgot lol

 

[Amanda Cantwell]

honestly I would usually waive it when I had the choice except for this one guy who cursed out a bunch of us and then spit on the floor (yes, during covid). my ETL told him we wouldn't waive it and that was great

 

[baba777]

New glitch I discovered: If a guest is returning an item with a receipt from an old POS even exchange (or return/purchase), it says “receipt not found” when it’s scanned. Has to be overridden.

 

[Guest Avocado]

New glitch I discovered: If a guest is returning an item with a receipt from an old POS even exchange (or return/purchase), it says “receipt not found” when it’s scanned. Has to be overridden.

I discovered that same thing today as well. Funny.

 

[starmaster1000]

When I scanned a receipt to change a price, I hit “Wrong price” and entered the new price and it offered to refund the amount minus the difference lol.
Item was $69.99 but rang up $79.99.
Entered $69.99 as new price.
It said to refund $75.76. Lol what??

 

[JohnSith373]

When I scanned a receipt to change a price, I hit “Wrong price” and entered the new price and it offered to refund the amount minus the difference lol.
Item was $69.99 but rang up $79.99.
Entered $69.99 as new price.
It said to refund $75.76. Lol what??

Sales tax