Archived seasonal-ish presentation baby?

[poglet]

hey all, just started for presentation/pog team. supposedly it's seasonal part-time, but my schedule takes me all the way to the 31st and i don't think they'd hire/train/work/fire me quite that quickly, right? right??

anyway today/yesterday (i'm up at midnight why self) was my first day cash training, which quickly turned into dump-the-baby-TM-onto-the-busiest-lane-sure-why-not. throw me in and see if i float, i guess. but i signed up two redcards so i guess i didn't drown 🙂 (cash trainer said our store is very busy, and the powers that be want us to have 3.5 redcard signups for every hundred guests through. can anyone give a comparison?)

tomorrow is 11-8 cash, then next week i start presentation training. (again, christmas, sink-or-swim teaching). suggestions? condolences? the pog TL is really nice, she encouraged me in my interview and today defended my honor to the cash trainer.

 

[Nauzhror]

The trainer doesn't know what they're talking about.

There's no metric for redcards per 100 guests.

There is a metric for redcard per 100 prompts. I assume they meant they want you to get 3.5% conversion, which actually for some unknown reason equates to 7 redcards per 100 prompts. (Yes I know that that "should" equate to 7%, but it doesn't, trust me I've done the math when looking at the reports, if you take your # of redcards and divide it by the # of prompts you get a number twice what it shows as your listed conversion.)

 

[poglet]

oh that is. delightfully confusing. thanks for the explanation, even though i now think i understand less. i think i'll leave the serious redcard-competing to the permanent cashiers, jeez.

 

[commiecorvus]

As to suggestions for the Plano team.
Learn to read a planogram and I mean the whole thing, not just the pictures.
If you're not sure what a fixture is ask.
Don't put things up before you're sure about the backer paper.
Make good friends with the signing ninja, that is a person who can save your bacon on many an occasion.
Don't dump and run in the fixture room or you will find out why they are called signing ninjas.
A thousand cardboard cuts can be a horrible thing.

 

[Hardlinesmaster]

Welcome!

 

[POGguy]

Presentation takes time to learn and catch onto. Not exactly something they throw seasonal people in. Unless it's a remodel coming up?

 

[Flashh]

I was hired the same way you were (seasonal?) in November. It's definitely confusing at first because you have to learn how to use the PDA, read schematics, pull batches, read planograms, figure out where the signs are, maneuver through the unorganized fixture room, back stock, print labels, and more.

Ask lots of questions during your training. It will take some time but eventually you'll get it.

 

[poglet]

@POGguy that's encouraging. i haven't heard anything about a remodel, so who knows? they had me sign the "i understand this job can definitely be terminated come january" thing, but that might just be because it is that time of year and they want to make sure i'm not a winter-break washout hire.

@ everyone, thanks for the responses, helped me through a really rough cash shift. we had a local power outage for about a half hour this afternoon (there's major construction going on across the street from our store) and i had the worst possible lineup of guests for it. the first was almost checked out when the power went, and had already swiped his card on a ~$300 purchase. so he got to be in financial limbo for a bit until the registers got their shit together.

the guest after him was extremely pregnant.

the guest after her was about ninety, and on oxygen.

fun crowd to say "i'm so sorry, i can't help you in any possible way" to.

 

[Nauzhror]

oh that is. delightfully confusing. thanks for the explanation, even though i now think i understand less. i think i'll leave the serious redcard-competing to the permanent cashiers, jeez.

Not that confusing really.

Prompts come up at the end of transactions and prompt you to ask the guest to sign up for a redcard. These are what matter. Transactions without prompts at the end of them do not affect conversion. Redcards gotten during any transaction count however, so getting them on transactions that don't result in a prompt being displayed still increases conversion.

I had a week a while back where I had 76 transactions, 6 prompts, and 2 redcards.

The 76 transactions were meaningless, but the 2 redcards on 6 prompts meant I had 16.7% conversion. (2/6/2=.166(...)).

 

[TiedAndDropped]

Presentation takes time to learn and catch onto. Not exactly something they throw seasonal people in.

Exactly what I was thinking.

If you show any promise at all in plano they won't let you go.

 

[POGguy]

Presentation takes time to learn and catch onto. Not exactly something they throw seasonal people in.

Exactly what I was thinking.

If you show any promise at all in plano they won't let you go.

And schedule wise it's one of the better positions in the store.