So apparently there's a new-ish "position" at our store called the Service Ambassador. This person stays from 10am-7pm and basically spends their entire shift asking people CIHYFS & "vibing" with guests. I still don't know too much about it, but I was wondering if anyone else is familiar with this/has a SA at their store. I usually cashier, but I was scheduled as the SA for one day next week & I'm a little confused about what I'm supposed to be doing? I've never worked on the sales floor before, as I'm always cashiering or helping out at the service desk. Any advice/insight would be appreciated!