Archived Service Desk Boxes

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B26

Joined
Jul 31, 2012
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118
Hey Guys,

I might be transferring to a Target that is closer to me, so I went to that store today just to check it out and noticed that they did not use carts up in guest service for sorting merchandise, just a bunch of boxes.. Does anyone work in a store like that? If so, could you explain how that system works. Thanks!
 

buliSBI

Former Team Member
Joined
Jun 17, 2011
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3,509
This store is probably an older model.

Its simple. Each bin is designated for a specific dept. Electronics/MMB, Market, HBASporting Goods... You throw what ever items in the boxes. At intervals, you will call the salesfloor or they will come up and pick up the reshop. Depending on the store, the TMs will either walk behind SD or you will have to fill a cart for them or give them the box to empty. It should be about the same process with the carts.

Then for defects, I usually had a box for non-worked items. Then the colored label defect boxes went under the counter. Special defects went into other bins
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
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10,148
My store has the carts, but we also have a few bins for electronics, salvage, special handling, etc. I would imagine that Smart Sort works the same way with the boxes as it does with the carts.
 

StaticSun

Former Front-End Guru
Staff member
Administrator
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Jun 12, 2011
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SmartSort can work with a box, as some older stores don't have room for carts.

Each "cart" is a box.
Cart 1 in the system might be assigned to the HBA box.
Cart 2 might be assigned to the Dry Market box.
Cart 3 might be assigned as the Infant Hardlines box.
etc, etc.
 

B26

Joined
Jul 31, 2012
Messages
118
  • Thread Starter Thread Starter
  • #5
Thanks for the clarification.. Seems like it's the same thing just with boxes rather then carts.
 
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