- Joined
- Jul 5, 2017
- Messages
- 21
tl;dr: I was terminated because I signed someone up for a redcard and they used a fake social security number (I DIDN'T KNOW THIS WAS HAPPENING)
I am a cashier. My store is not very good at getting redcards, so there is constant pressure on the front end and it's all my store leadership ever talks about. Some cashiers and GSA's started signing up for Redcards using fake/random social security numbers or just putting all 0's. They did it to boost their own redcard scores and the store's to alleviate pressure. I didn't know any of this was happening. A few weeks ago, some of my coworkers mentioned they were getting called into HR to talk about this stuff. I was called in by the HR ETL who said she was conducting an investigation into fraudulent redcard applications. She wanted to know if I knew anything about it or if I'd ever done it. I told I'd never done it and I'd only heard other team members mentioning that they'd been called in to talk about it.
Fast forward to today, before I clock in, I get called in by the HR ETL again. She tells me that I've been flagged as having done fraudulent redcard applications. Like I said, I never have. I asked her if she could tell me when it happened because I really have no knowledge of it. She spent a few minutes clicking around on her computer and eventually told me she couldn't find the specifics but they had "factual information". Again, she couldn't produce any details of the alleged incident. Then she had me sign the termination papers
When a guest/team member signs up for a redcard, all the cashier does is scan the ID. The rest is done on the card reader by the guest/team member. I've NEVER filled out an application for a guest or team member. How does the blame fall on me when I had no knowledge? Don't they have cameras to see whether I was filling out the application for them?
Should I call the integrity hotline about this? I've been with the company for 2 years and this feels incredibly sudden and unfair. There are people who admitted to doing it who only got put on probation, they didn't get fired.
edit: I'm not very good at getting redcards, but I do ask every guest so they don't usually coach me on it. I feel like management is using this as an excuse to get rid of me, and also to show "results" for their investigation. I feel like I've been thrown under the bus.
I am a cashier. My store is not very good at getting redcards, so there is constant pressure on the front end and it's all my store leadership ever talks about. Some cashiers and GSA's started signing up for Redcards using fake/random social security numbers or just putting all 0's. They did it to boost their own redcard scores and the store's to alleviate pressure. I didn't know any of this was happening. A few weeks ago, some of my coworkers mentioned they were getting called into HR to talk about this stuff. I was called in by the HR ETL who said she was conducting an investigation into fraudulent redcard applications. She wanted to know if I knew anything about it or if I'd ever done it. I told I'd never done it and I'd only heard other team members mentioning that they'd been called in to talk about it.
Fast forward to today, before I clock in, I get called in by the HR ETL again. She tells me that I've been flagged as having done fraudulent redcard applications. Like I said, I never have. I asked her if she could tell me when it happened because I really have no knowledge of it. She spent a few minutes clicking around on her computer and eventually told me she couldn't find the specifics but they had "factual information". Again, she couldn't produce any details of the alleged incident. Then she had me sign the termination papers
When a guest/team member signs up for a redcard, all the cashier does is scan the ID. The rest is done on the card reader by the guest/team member. I've NEVER filled out an application for a guest or team member. How does the blame fall on me when I had no knowledge? Don't they have cameras to see whether I was filling out the application for them?
Should I call the integrity hotline about this? I've been with the company for 2 years and this feels incredibly sudden and unfair. There are people who admitted to doing it who only got put on probation, they didn't get fired.
edit: I'm not very good at getting redcards, but I do ask every guest so they don't usually coach me on it. I feel like management is using this as an excuse to get rid of me, and also to show "results" for their investigation. I feel like I've been thrown under the bus.
Last edited: