Soooo...

Joined
Nov 10, 2013
Messages
174
So I need help I’m newly hired been here for about a month. My GSA I trained yesterday in cash office did it this morning and I just went in to get an advance and there was no money in the safe what so ever. What do I do? There is no LOD, Ap here and the girl has left already. This is her 4th day working!

My STL & ETL are not answering there phones.
So what happened? Got my popcorn made and waiting for the show
 

OneArmedJesus

Tech consultant
Joined
Jan 20, 2018
Messages
1,154
No LOD? That would NEVER happen in any store... at least it shouldn't. There is always an LOD, early, mid, and late LOD. Let another ETL know.
One day I came in at 7am to find out the LOD (log etl) never came in and the only person that was there was the Flow TL
 
Joined
Nov 1, 2018
Messages
428
One day I came in at 7am to find out the LOD (log etl) never came in and the only person that was there was the Flow TL
The closest we get to no LOD is a non senior TL or a veteran TM listening for LOD calls when the only LOD in the building is on break or lunch. And that's not very often. More often than it should be, but it isn't a common thing.
 

Fix It

Hammered.
Joined
Sep 16, 2017
Messages
782
Yeah but we needed an lod to open and run the store
Flow TMs do the same thing everyday. If your TL can’t step away to handle a couple LOD calls then it’s a reflection on poor performing TMs or the TL’s poor talent management.

The other day my Flow TL and Log weren’t there so the TMs just popped the trailer and worked unload like they literally do everyday.
 

StaticSun

Former Front-End Guru
Staff member
Administrator
Joined
Jun 12, 2011
Messages
1,947
Tell the LOD - can be a SrTL if there is no ETL.
Call AlertOne.
Email your leadership team, AP team, DTL, and sales audit.
 

OneArmedJesus

Tech consultant
Joined
Jan 20, 2018
Messages
1,154
Flow TMs do the same thing everyday. If your TL can’t step away to handle a couple LOD calls then it’s a reflection on poor performing TMs or the TL’s poor talent management.

The other day my Flow TL and Log weren’t there so the TMs just popped the trailer and worked unload like they literally do everyday.
My TL wasnt even there that day. The flow tl isnt my TL at all. All the Tls in my store can take LODs if they wanted too. The Flow team has operated fine with out a TL or ETL before. I dont know why that matters
 
Joined
Sep 27, 2018
Messages
723
Horrifying Post from Dec. 29th and no updates posted ? The suspense is killing me.
Got to be a tall tale. No way something like that is under wraps. Either someone update or close post.
 

LearningTree

Guest Experience
Joined
Jan 15, 2018
Messages
601
Flow TMs do the same thing everyday. If your TL can’t step away to handle a couple LOD calls then it’s a reflection on poor performing TMs or the TL’s poor talent management.

The other day my Flow TL and Log weren’t there so the TMs just popped the trailer and worked unload like they literally do everyday.
It doesn't have anything to do with skill or capability. There's always supposed to be a key carrier in the store at all times. They need to be there to unlock/secure the store and respond to emergencies. It's a liability issue if there were an emergency and there was no ETL or SrTL in the building.
 
Joined
Jun 11, 2018
Messages
1,415
It doesn't have anything to do with skill or capability. There's always supposed to be a key carrier in the store at all times. They need to be there to unlock/secure the store and respond to emergencies. It's a liability issue if there were an emergency and there was no ETL or SrTL in the building.
That’s what me and my flow tl do they are not srtl but they have keys
 
Joined
Dec 22, 2014
Messages
19
The problem would also be if there wasn't someone in the store to get into the CO. A key carrier for flow could unlock the doors and take LOD calls but may not have access to CO.
 

Fix It

Hammered.
Joined
Sep 16, 2017
Messages
782
It doesn't have anything to do with skill or capability. There's always supposed to be a key carrier in the store at all times. They need to be there to unlock/secure the store and respond to emergencies. It's a liability issue if there were an emergency and there was no ETL or SrTL in the building.
Flow TLs are key carriers. They’re the only key carrying (Non senior) TL’s and have alarm codes. Where do you work? Lol
 
Joined
Nov 1, 2018
Messages
428
Flow TMs do the same thing everyday. If your TL can’t step away to handle a couple LOD calls then it’s a reflection on poor performing TMs or the TL’s poor talent management.

The other day my Flow TL and Log weren’t there so the TMs just popped the trailer and worked unload like they literally do everyday.
Our flow TL is an LOD, exactly because it is that easy. That being said, our truck team is a mess right now.
 
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