- Joined
- Oct 30, 2011
- Messages
- 177
Extremely long story short-- we've had a Starbucks in our store for a very short period of time and have gone through a handful of team leads. Our management team in general is very young and inexperienced... so basically fill in the blanks.
We've got a pretty big debate going on at our store about what should be done when a Starbucks product that is intended to be sold needs to be used behind the counter. For example, we've been having an issue getting in the 5lb bullets of decaf Pike, so we've been using the 1lb bag. I say we should be requisitioning it before using it-- otherwise it would show as shortage. Someone else says it should be QMOS'd. The current team lead doesn't think anything needs to be done since it's all really within Starbucks.
We really haven't been able to find anything about it on Workbench and when trying to contact other stores around us we're sent through an endless loop of "oh I don't know I'll have to have the team lead call you when she gets in" and it never happens, etc.
Good lord someone clarify, please!
We've got a pretty big debate going on at our store about what should be done when a Starbucks product that is intended to be sold needs to be used behind the counter. For example, we've been having an issue getting in the 5lb bullets of decaf Pike, so we've been using the 1lb bag. I say we should be requisitioning it before using it-- otherwise it would show as shortage. Someone else says it should be QMOS'd. The current team lead doesn't think anything needs to be done since it's all really within Starbucks.
We really haven't been able to find anything about it on Workbench and when trying to contact other stores around us we're sent through an endless loop of "oh I don't know I'll have to have the team lead call you when she gets in" and it never happens, etc.
Good lord someone clarify, please!