This will vary wildly, depends on the individual. My Store Directors have been pretty decent.My store Director hardly ever acknowledges team members. He barely speaks to anyone and if you approach him, he's too busy to engage. Is this normal?
My store Director hardly ever acknowledges team members. He barely speaks to anyone and if you approach him, he's too busy to engage. Is this normal?
I understand they don't have responsibilities that pertain to normal day-to-day operations. I'm one of those people that doesn't interact with leadership unless I need something from them and they need something from me, but I do agree that they should be approachable.SDs have a lot of responsibilities that dont deal with day to day operations. Pretty much nothing they do really does unless they are covering a day off or something. They should however be approachable and reach out to tms and get to know them. Ive had a couple that didnt and they didnt last too long.
Our SD is frequently like this. Some of our ETLs are like that, even with leads. It's weird when they are friendly all of a sudden, so you know you're about to be tasked with something godawful.My store Director hardly ever acknowledges team members. He barely speaks to anyone and if you approach him, he's too busy to engage. Is this normal?
Our original was like that, too. Just a nice, friendly guy who talked to everyone and helped out when needed. He knew the business inside out and ran the store with both smarts and compassion. Also had the best barbecues ever. Store sure went to Hell after he left…Our original STL was cool, good guy, knew everyone, jumped right in on every job and task (Target word "task"), very friendly. Missed working for and with him.
Yes, it’s his job to keep his bosses out of his building. He will work mostly with his direct supervisor (the district leader) and his direct reports (ETLs).My store Director hardly ever acknowledges team members. He barely speaks to anyone and if you approach him, he's too busy to engage. Is this normal?
What does it mean if his bosses are at our store a lot? With our new SD (6 months) corporate is always there. We get them At least once a week and it’s a group. They even work.Yes, it’s his job to keep his bosses out of his building. He will work mostly with his direct supervisor (the district leader) and his direct reports (ETLs).
That the store needs support. Either the SD is struggling, or the store is facing issues from before the SD that the visitors are attempting to correct with the SD.What does it mean if his bosses are at our store a lot? With our new SD (6 months) corporate is always there. We get them At least once a week and it’s a group. They even work.
This is actually the way it should be. There is a hierarchy that needs to be followed. Too many times I’ve had the opposite happen where the ETL or SD give direction. Not communicated to the lead. Check on said team member to find they are doing something different then what I asked. I get frustrated because no one told me they wanted something different. Team member then gets frustrated because too many leads asking them to do different things.If she wants something done from a certain TM she'll ask the ETL instead of asking the TM directly.
Our ETL did this. Every. Dang. Day. She pulled TMs and sent them to do every which thing and never bothered to inform the TLs until things started to blow up because the TMs original assignments were either late or not completed at all. And guess who got the blame for the whole mess? Not her, that’s for sure…🙄Too many times I’ve had the opposite happen where the ETL or SD give direction. Not communicated to the lead. Check on said team member to find they are doing something different then what I asked. I get frustrated because no one told me they wanted something different. Team member then gets frustrated because too many leads asking them to do different things.
I trained my TMs to call me when this happened. It helps a lot, because then I can move people around or ask someone else to do whatever nonsense the SD wanted.Our ETL did this. Every. Dang. Day. She pulled TMs and sent them to do every which thing and never bothered to inform the TLs until things started to blow up because the TMs original assignments were either late or not completed at all. And guess who got the blame for the whole mess? Not her, that’s for sure…🙄
Sounds exactly like my store... hmmmOur original was like that, too. Just a nice, friendly guy who talked to everyone and helped out when needed. He knew the business inside out and ran the store with both smarts and compassion. Also had the best barbecues ever. Store sure went to Hell after he left…