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I'm glad you asked! When a guest buys product that triggers a gift card, it is not theft from Target if the cashier keeps the gift card for themself. It is theft of the guest, but Target does not lose money in this situation.

Now. If the team member pockets, let's say a $5 gift card,but goes ahead and applies a $5 coupon on the transaction so the guest essentially gets the gift card.. then THAT is considered theft from Target.

I see the difference. But to me, one is just as bad as the other.

IMHO, it's worse to steal from the guest rather than from the till.

And I bet the guest would see it this way too.
 
I see the difference. But to me, one is just as bad as the other.

IMHO, it's worse to steal from the guest rather than from the till.

And I bet the guest would see it this way too.
They are both bad. Only difference is one (theft from Target) will result in charges being filed by Target and the other (theft from guest/TM) will result in charges filed by someone else, either the guest/TM or police.

Either way the TM will most likely be termed. It's very rare to see warnings for incidents involving theft.
 
I see the difference. But to me, one is just as bad as the other.

IMHO, it's worse to steal from the guest rather than from the till.

And I bet the guest would see it this way too.

Yeah, no one will argue that. But the question I was responding to was why is it a HR violation and not an Internal, not which one is morally worse.
 
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