I escaped the asylum!
- Mar 17, 2017
I can kinda understand the confusion though. Each credit/debit card transaction has a unique number attached to it (authorization code), and when given the date, time and authorization code a business can match it to the sale that the card paid for. Some bank statements list that number as part of the account transaction list. However, not everyone in every business can pull up the sale with only that information, and that is the mistake guests are making. The accountants at corporate could do it, though they'd probably find every reason not to due to sheer volume of transactions they'd be wading through, but the poor suffering souls at GS can't. Likely, the guests have been trained by some business like their cable company that the authorization code is the golden piece of information for finding a transaction, and they don't realize that while paying by card is the same at their end, what happens to that data once the card enters the machine is never the same between businesses.THIS! I had a guest bring in their bank statement and was confused when I was like yeah I can’t use this. Luckily they had the card but I mean like???? Your bank statement, assuming you didn’t photoshop it, just tells me you made a purchase here. It doesn’t tell me what that purchase was.