We had a Karen come in one minute before closing. When our manager let her know we were closing in a minute she (rather rudely) told him she's doing a price match. Ya'll should know where we're going with this.
She comes up to me first (I'm watching SCO and closing registers at the time) before grabbing her items (probably for the best, tbh). Tells me she wants to price match to walmart. I let her scroll through her phone to find what she's looking for. Pulls up an image of these tide pods that are $4.00 at walmart. The tag is yellow, and she flat out says it's a clearance price. She says that she spoke with corporate twice and they said that as long as she was at the store before 10 we would be able to do the price match for her. I'm like "Okay but we don't price match clearance prices." And it's all downhill from there. She's trying to tell me that she was told that as long as she can verify the price on the app then we have to do the price match. Okay Karen that's true, but by app, they don't mean the Facebook app. And no, I don't know why other stores are allowing guests to get 12 different containers of the pods at $4 a pop (and getting the gift cards on top of it) but they're not my store, and I'm not letting you price match a $22 dollar item down to $4 dollars when you're showing me a picture of a Walmart price tag off of a facebook page. Especially when you click on the link and it takes you to the website where it lists the items for $22 dollars. It don't work that way. Sure sure sure, you'll be back tomorrow to get the price you want after you call corporate again. Oh wait, you're never shopping here again? Alright then ma'am, I'll see you next week.
