To that one guest

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researchr said:
Now that I have transistioned from TM to guest, I hope I get one of those end of receipt surveys so I can keep asking...Why are your shelves empty and why is there no one to help me? Of course I know the answer..because corporate has it's head up it's ass and won't allocate the hours needed to properly run a store. Question though.. will this help or hurt the friends I've left behind?
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When we receive comments like those, we are just told to walk our areas to make sure we help guests. Our ETLs don't pretend we have a large crew, so they understand.
We always have guests who walk all the way to guest service from the other side of the store, to page a TM to help them out in an area.
Shows how guests can't read those call boxes and how terribly understaffed our stores are.
 
I have a pallet of 72 cases of arrowhead water, and this pallet is on a flatbed (no pallets on the floor while open). I am going from the backroom, clear across the salesfloor to the front end.

GET. OUT. OF. MY. F***ING. WAY. DON'T. STOP. ME. EITHER. ALSO. MOVE. YOUR. F***ING. CART.

:angry:
 
To that one guest: no, I'm NOT going to call "another pharmacy to see if they have your medication"....it was RECALLED about 6 MONTHS ago, which (most likely) means any pharmacy that had any of the few lots that weren't included has already dispensed it! I'd be more than happy to call the doctor to see if he'd be willing to change it for you, but I do not have the time to call the 10+ pharmacies in the area....if you'd like to, go for it, have fun!!! And yes, I believe your doctor IS aware that it's been recalled (because I'm fairly certain we've contacted him MULTIPLE times since he's "THE doctor" in the area for your condition) so I'm not sure WHY he wrote the damn Rx, ask HIM!!!!
 
cihyfthedoor said:
I have a pallet of 72 cases of arrowhead water, and this pallet is on a flatbed (no pallets on the floor while open). I am going from the backroom, clear across the salesfloor to the front end.

GET. OUT. OF. MY. F***ING. WAY. DON'T. STOP. ME. EITHER. ALSO. MOVE. YOUR. F***ING. CART.

:angry:
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Same with pallets of bags for the front end.....the next sound you hear is going to either be the snapping of my muscles and knees trying to keep from hitting you, or in my mood most of the time, the sound of your cart going flying across the store because you just had to beat me instead of being nice for 2 seconds.....
 
NoRedCards said:
cihyfthedoor said:
I have a pallet of 72 cases of arrowhead water, and this pallet is on a flatbed (no pallets on the floor while open). I am going from the backroom, clear across the salesfloor to the front end.

GET. OUT. OF. MY. F***ING. WAY. DON'T. STOP. ME. EITHER. ALSO. MOVE. YOUR. F***ING. CART.

:angry:
Click to expand...

Same with pallets of bags for the front end.....the next sound you hear is going to either be the snapping of my muscles and knees trying to keep from hitting you, or in my mood most of the time, the sound of your cart going flying across the store because you just had to beat me instead of being nice for 2 seconds.....
Click to expand...

This happens all the time with carts. The door where carts go in people decide to walk in front of. Do you want to get hit by carts? And most people in their car won't even stop but, I have to stop for them.
 
To all those guests that walk around eating popcorn, if you can't get it from the bag to your mouth without dropping any of it, maybe you should stay in the cafe with that. I had to try to sweep about half a bag of popcorn one day after it had been spread about somewhat. It looked like the person dropped the bag and then walked/pushed their cart over it as if it would disappear. It's suuch a pain.


Please don't wear that thick super white deodorant when you go clothes shopping. No one ever wants to buy the black stuff with deodorant streaks on it. We have to charge it back.
 
To that one guest: you called Monday about your prescription that we had filled on Sunday to let us know you'd be in Tuesday to pick it up. I assured you it would remain filled for at least 13 days. You then called yesterday to let us know you couldn't make it, but would be in tonight to pick it up and I AGAIN assured you it would remain filled for at least another week, there was no need to let us know. There really was no need to call AGAIN tonight to let us know you weren't going to make it until Friday (until you found out we were open tomorrow)...once again, I assured you it was in no danger of being put back....I even gave you a DATE when it would be put back and told you there was no need to call (at 6 pm no less, one of our BUSIEST times of the day) to let us know :dash2:
 
Dear idiot kids. I have better things to do than follow you around hoping you don't get it into your head to try and steal a high dollar item.

If i get promoted, I'll be damn ready to just stand by the door and app you burger punks.
 
To the little rich brats who wanted to play "stump the barista": I know my fraps well-enough that you were SEVERELY over-matched & miscalculated. A double chocolate chip w/o mocha or chips is NOT the same as a vanilla bean & you discovered that the hard way.
That your stunt held up a line of my morning regulars just upped your a$$hole quotient.
 
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pretty sure my name is getting around town...don't try and steal anything when babytrees is at Target go when of the others like Ms. Cushy Pants are there.

To all of the guests who were shopping our store like it was Christmas Eve last night, WTF? Seriously, Target is open today and regular hours.
 
To the one guest who moved when I politely asked, thank you. To her friend who decided to step in front of me at the same time, WTF? Especially after saying "Go Ahead!"

And to the one guest who decided he wanted to try a joke on me because "I looked nervous", I hope I semi-politely ruined your night, because I was in no mood to deal with you, and made it well known it was not appreciated....I'm not nervous, I am exhausted between my 2 jobs, the yardwork, and dealing with a--es like you all night long....
 
To all of The Divas in my fair town that frequent my store...no, actually, to all You Divas, in general:

There is absolutely nothing wrong with a confident woman who carries her head held high, projecting self-assurance, from whatever walk of life you may be. Truly, I applaud you, and I hope you go far in life.

HOWEVER...


For those who are under the impression that you are really something special because you had a walk-on on some Vh-1 reality show, were featured on "Catfish", married an athlete, own the hottest boutique in town, have a lot of Twitter followers AND can walk in six-inch stilettos WHILE ALSO not spilling a DROP of your Frappucino...

Me, myself? Not impressed.

Not unless you can come into the store and at least treat the people around you with a bit of civility, courtesy, and politeness, or at least NOT look at them like they're the scum of the earth until they recognize you from the hip restaurant you're a part owner in, or unless they're fawning over you in some other way...

To all of you: Congratulations, and may good fortune forever smile upon you...even though I could personally do without nearly all of you...
 
redeye58 said:
Imerzan said:
Six inch heels? You sure they're not strippers/escorts? Lol
Click to expand...
Seen the latest footwear in our shoe dept?
Def streetwalker attire.
Click to expand...

Hahahaha...

ACTUALLY....

In my store, as well as nearly every retail establishment I have worked in this glittery city / major metropolitan area of mine, there is a pretty sizable stripper/escort/miscellaneous "red light" -type clientele!

In my experience, most of them skew drastically one way or the other, behaviorally; nicest, kindest, most good-humored people you'll deal with all day, or bitter, hostile, and sporting a blinged-out chip on their shoulders...

( I have often wished someone would publish a research paper on the similarities between "sex work" and retail...let the jokes commence lol )
 
To that lady I encountered while re-shopping whose daughter went to my high school: I realize that you feel this need to conversate about things that other people don't care about, but I have work to do. My cart of re-shop took 3 times longer than it should have because of you.

To the same lady when I was cashing later: Again, I realize that you feel this need to conversate about things that other people don't care about, but I'm trying to cash out other guests, for crying out loud! And why the HELL are you trying to set me up with your daughter when she already has a boyfriend??
 
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