- Joined
- Jul 8, 2016
- Messages
- 446
To that one guest: you were clearly over 60 years young or more but super aware. You were looking for a specific mop set you used to buy but they no longer sold at Wal Mart. You came in ranting and raving about how you hated that store and called us earlier that day to ask if we had it. They said we did apparently. Three of us all worked together on our phones and zebras to get you what you wanted. We didn't have it but we helped you go to guest service and order it online because we don't carry it in our store but it's on our website. You were more than pleased! You gave me and my fellow TM a pat on the back and reiterated why you love shopping here instead of wal mart...that was a great feeling. A woman walking by stopped all 3 of us after that and told us how sweet it was to help them. Low and behold a comment card and a shoutout from the LOD over the walkie. Face status: red and flattered
This is why I love my job
This is why I love my job