TTOG: You are one fouled mouth bitch. First you are so determined to be a bitch that you call foaming at the mouth angry and every time I tried to get a word in to find out what you want or why you are upset you talked over me, very angry. Then when I finally get enough information during your verbal diarrhea to know you want something to do with photos, I'm explaining about the self-service kiosk and you snarled understanding. You ask if it's open, well I don't know if it's out of order or not, so I tell you I'm going to get someone on the line to help you. I figure Guest Services would know as the machine is in their eyesight, and it gets your bitchy mouth out of my hair, but when I say I'm going to get someone on the line, you start screaming at me that I'm not allowed to transfer you since you are tired of being disconnected by the photo lab people. What photo lab people? And how did you connect by phone to the self-service kiosk? And then you start railing about how the computer greeting on the phone is confusing and I need to fix it. How can some little low-level person fix that? Well at that point I'm done with you, you are just too mean. I put you on hold, asked about the kiosk, and let you cool your heels for a bit. When it cycled back, yeah I told you that I was still trying to find the information and put you back on hold, but I was pleasant about putting you on hold. No need to start literally screaming during the few seconds it took me to put you back on hold. The next time, I was calm enough to tell you the information but as soon as I got through the standard greeting you called me an "arrogant bitch" and accused me of doing it all for fun and hung up on me. You know, other people cycle back that many times or more for legitimate reasons, no one else has been so vicious about cycling through. I really hope you are so angry because you caught your husband with your best friend that morning, and if you didn't your nasty attitude is going to drive him there eventually.