Yesterday I also had a lady tell me she was gonna never shop here at Target again because our counts were off on a clearly empty shelf for a product she wanted. Her reasoning? Amazon.
She comes into my lane and asks real quick if I can check to see if something's in stock, and she had taken a picture of the label and on the POS we have a mini-merch locate button to see what's on hand or in the back for an item, so I scanned the barcode she gave me from her picture and it said we had 6 in stock, but clearly we had none. I figured the counts were off just due to the computer, so I got my GSA to scan it with her mydevice and it said the same thing but we were clearly out of stock. So, that sucks. She wasn't really mad, she kind of just scowled us like a bunch of kids like it was our fault and let me ring her up with no more issues. Her parting thought? "This is okay... I won't need to be coming here anymore or for a long time because Amazon does things right ((((((
)" and I said "me too." and wished her a good night.
Okay, I mean it's kind of bad we have counts that are off in the store but she clearly came in just to bash us and basically play the game of which is better lol.