Maybe cause I work electronics and I'm so used to things being properly secured. It drives me mad though like it's not that hard quit being lazy!What? Flow putting on Merch protection? What is that pipe dream? Dysons on the floor with no spider-wraps, razors without keepers, and video games placed on the top of the shelf rather than in the case!
I have and they mention it constantly at our huddles but no one ever listens because they're lazy and just don't care.
Why don't you set a good example & spider wrap or box the razors? AP does count the razors. Your store maybe out of razor boxes.
I do box them up when I find them. We have enough (once they're in a box you can't fit that many on the peg anyways) but it's mostly they just can't be bothered with it.
Hba flow tm's & back room tm's might need to be trained on how to do it. You could box the razors & then back stock them, as an educational tool & a big hint for the team.
I do that constantly they still don't get it. No matter how many times you correct it and let them know what the procedure is they will do what they want. I feel bad for AP at our store cause no one takes them seriously.
Last week I was the only team member scheduled in Hardlines until 1pm. On a regular basis on the weekends I'm the only Hardlines team member on the floor from 8am to 10am. And guess who they always call for backup during that period?!
That's awful. Amazing what Team Leads will do for guest loyalty.TTOETL: Screw you. After I left last night, I had started to respect you a little bit more after I thought you stood up to the guests you had me remove for drawing obscene (male genitalia) pictures on the wall in seasonal with a sharpie (admittedly misreported, it turned out to be a crayola marker) when they showed up an hour later to complain. Boy did that go down the dump this afternoon.
So you not only apparently gave them a 5% target coupon as apology, you also told them that I was out of line for doing the very fracking thing you told me to do??? And you then told my boss, the ETL-AP, to coach me and to call the guest and apologise, all without fracking telling her that you were the one who told me to escort them out of the fracking building??? It's a damned good thing (for you) that she's essentially your best friend, because she knows me better than to think that I would approach random guests and tell them to get out of our store for just "doodling on a chalk-board," and wanted to get my side of the story before coaching me. Oh, and don't you think that the three other sales-floor TM's and the APS who were all involved and switched to ch. 4 when I told you what happened and asked you what you wanted me to do will remember, and if asked, likely tell any investigator that you told me to escort them out?
To my ETL: Thank you for knowing me to do my job properly and through the proper channels and not blowing up on me.
that sounds like my last store's HREtl….or any of the etl's
