To that one Team Member I - ARCHIVED

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to the HR -ETL- I am guessing you are finally truly seeing the "opportunities" (GAWD how I hate that use of that word) that are in softlines...I feel like such a squeaky and repetitive wheel but I will (and have) keep it up until I see change.
 
To the GSA, LOD, and pretty much everyone else in the store with a walkie: what in the hell was your deal today? Every time I called for backup on the check lanes, no one ever came up. Here's a hint, your precious meetings aren't that damn important when I have 7 or 8 customers in my line, people leaving their stuff and not buying anything and other customers telling me they won't shop here again. It was me and another cashier. She got slowed to a halt with a price issue, so it was me. I can't save your store by myself.

And when I mentioned this to several people after the fact, you all shrugged your shoulders like it wasn't a problem?! Gee, thanks. My life would be so much easier if I took your approach, I suppose, but I just don't have that in me.
 
That's when I would use a red phone and go overhead "All available team members to the front lanes, all available team members to the front lanes" nice and loudly. That way nobody has an excuse for not responding and the guests can all see you making an effort. And even if nobody still responds, you have people to legitimately point your finger at. I just wouldn't do it as a cashier unless asked to, so that you're not stepping on toes. But you can always make the offer :spiteful:
 
Hahaha. Yeah, I'm a bit new to be stomping on toes. And I'm loving my status as a well-liked employee. I was starting to wonder if I was locked out of the button because I was hitting it so often (and didn't hear an echo from the walkies). So I hit one on the register next to me and heard that one...and still no one came. I was incredulous. Normally the store is really good about it, but I think with the meeting going on, everyone of "importance" must have had their walkies off and everyone else figured they could ignore the calls.

What I should have done is is told them I was so backed up, I didn't have time to solicit redcards. I bet that would have gotten their attention!
 
mrknownothing said:
I got coached for it once. Don't do it.
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Like I said, I skipped no prompts...ip just didn't ask everyone. The only time I skip them is if I've already asked (which isn't really skipping them, IMO), they aren't 18, or they don't speak English.
 
Ok, GSA, I don't know why you don't like me. Before today, we've worked maybe 2 hours together. So what gives, I don't know, and don't care. I came from a crappy work environment, and this is so much better, so you can choose to be miserable, but I'm not going to worry about it. Sorry. So, for your information....

Telling me not to get bags for my lane when I come in (when one holder is nearly empty) because you don't want boxes open in the storage room is silly. I'm going to make sure I have bags. It just makes my life easier.

Second, I had been there for 10 minutes, had been busy with customers nearly the entire time (save for getting the aforementioned bags) when you come and nearly shove me out of the way to get my abandons. Upon finding two candy bars in there (that were there before I got there) and griping at me that they shouldn't be in there, really isn't useful. Fine, I'll put them away, but don't get pissy at me for them being there in the first place.

Third, looking at my flashing lane light and choosing to turn around and walk away instead of helping a guest? Seriously, it's time to get over yourself.

You had better hope we don't work together too much. One of us is going to be miserable, and the other is going to go on with my happy little life.
 
Retail girl

If guests were abandoning shopping carts, talk to your etl-ge or stl. This is a huge deal, and heads should roll from that. If they don't care call integrity.
 
to that team member who came in and got sick in the bathroom (took half hour to clean up by my estimation) and then came over to the fitting room and got sick three times into a trash can before I called our TL. Then went into the break room because you just knew you would feel better soon....and got sick all over that. Yes I know you need the money (we all do) but you created havoc for our poor cart attendant, myself and the rest of the team.

to that cart attendant-you are my biohazard hero!! not only did you clean up after aforementioned tm but when I found another throw up incident in the fitting room you came quickly and efficiently cleaned up that.
 
babytrees said:
to that team member who came in and got sick in the bathroom (took half hour to clean up by my estimation) and then came over to the fitting room and got sick three times into a trash can before I called our TL. Then went into the break room because you just knew you would feel better soon....and got sick all over that. Yes I know you need the money (we all do) but you created havoc for our poor cart attendant, myself and the rest of the team.

to that cart attendant-you are my biohazard hero!! not only did you clean up after aforementioned tm but when I found another throw up incident in the fitting room you came quickly and efficiently cleaned up that.
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My store had a seasonal softlines TM do that once. She kept running to the restroom to throw up until the LOD told her she had to go home.
 
Sounds like our "Mary Martyr" who suffered from a nervous stomach.
She'd go on a retch riot until the ETL ORDERED her to go home, all the while whining about "not wanting to leave her co-workers in the lurch".
Chick, you did us NO favors by barfing all over the place & created MORE work by having to clean up after you.
 
Does any other store have that cashier that is so old they can barely do their job yet they get away with everything because the ETL-GE feels bad for them? I get that they're old but why should I have to work twice as hard as them to get paid probably less than them because they've been there longer. The TM at my store does not listen to any of the GSTL's or the GSA's or even our ETL most of the time. She cannot ever remember to take her breaks at her scheduled times which not only messes with every other TM's breaks but also puts her in compliance most of the time. She has at least 2 paid and lefts every shift she works. She is constantly walking away from her register and leaving her light on and then takes forever and a day to walk back to her register when I let her know she has a guest. On top of all of this her speed score is continually red every week. I find it beyond aggravating to deal with this TM and yet I feel like everyone else at my store has just come to accept it and just lets it go.
Anyone else had to deal with another TM similar to this?
 
Way back when, we had an employee who was at the end of her career and not pulling her weight in her department, so our stl created a job for her. She would just fold all the sl tables for a couple hours every day. She really like this job, and was very good at it. I loved our stl for showing that compassion for an elderly employee.
 
TargetOldTimer said:
Way back when, we had an employee who was at the end of her career and not pulling her weight in her department, so our stl created a job for her. She would just fold all the sl tables for a couple hours every day. She really like this job, and was very good at it. I loved our stl for showing that compassion for an elderly employee.
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He have a TM same scenario at out store :)
 
TargetOldTimer said:
Way back when, we had an employee who was at the end of her career and not pulling her weight in her department, so our stl created a job for her. She would just fold all the sl tables for a couple hours every day. She really like this job, and was very good at it. I loved our stl for showing that compassion for an elderly employee.
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Reminds me of our jewelry "specialist." She's a softlines TM who's at least 74 1/2 years old and only works on the weekends, always in jewelry and accessories. She's always very nice to guests and the whole team loves her.
 
Dear hearing impaired tm who I still don't know your name,

Just because you are hearing impaired doesn't give you the right to be a complete jerk to everyone around you. Yes, you were pushing a cart of empty, not broken down yet boxes around domestics while I was sorting the repacks and yes, I threw a sticky note into your cart. That doesn't give you the right to scream at me about "does this look like trash to you?" That does, indeed, count as a trash vehicle.. and we had zero garbage bags and all the ETL's/TL's/LOD were nowhere in sight and not responding to the walkie. So please, don't ream me out on a night when I'm already doing ten things at once because all eight of our higher in commands are all scheduled on the same night.
 
shorty unloader said:
Dear hearing impaired tm who I still don't know your name,

Just because you are hearing impaired doesn't give you the right to be a complete jerk to everyone around you. Yes, you were pushing a cart of empty, not broken down yet boxes around domestics while I was sorting the repacks and yes, I threw a sticky note into your cart. That doesn't give you the right to scream at me about "does this look like trash to you?" That does, indeed, count as a trash vehicle.. and we had zero garbage bags and all the ETL's/TL's/LOD were nowhere in sight and not responding to the walkie. So please, don't ream me out on a night when I'm already doing ten things at once because all eight of our higher in commands are all scheduled on the same night.
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Sorry, but do you have to point out that he has a disability?
 
shorty unloader said:
Dear hearing impaired tm who I still don't know your name,

Just because you are hearing impaired doesn't give you the right to be a complete jerk to everyone around you. Yes, you were pushing a cart of empty, not broken down yet boxes around domestics while I was sorting the repacks and yes, I threw a sticky note into your cart. That doesn't give you the right to scream at me about "does this look like trash to you?" That does, indeed, count as a trash vehicle.. and we had zero garbage bags and all the ETL's/TL's/LOD were nowhere in sight and not responding to the walkie. So please, don't ream me out on a night when I'm already doing ten things at once because all eight of our higher in commands are all scheduled on the same night.
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I find this very offensive seeing that i am hearing impaired.
 
We have someone like that at our store too. Always in a grumpy mood and no one likes to talk to him because he is mad all the time. I'm just assuming he's mad because he is disabled.
 
Do you also have that one tm in SL who just can't get a grasp on reading schematics and makes everything take twice as long for every other SL tm?
 
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