gsa4lyfe
Always here
- Joined
- Jul 31, 2017
- Messages
- 3,361
0 went away a while ago. It’s 9 nowI hit 0 0 0 0 a few times and someone will answer.
0 went away a while ago. It’s 9 nowI hit 0 0 0 0 a few times and someone will answer.
Did you let HR know, so she wouldn't get the ncns?I got a text a few days ago from a coworker that said she was trying to call out and getting no response. I told the ETL and he literally said, “she can keep trying until it gets through or it’s a NCNS.” I was off the clock, so I couldn’t answer the phones, but he was literally next to a device and the actual phone.
Yeah, our ETL HR came in not too long after, so I let her know. Also, the team member was calling with a lot of time notice, so she tried again like an hour later and finally got through, but that ETL made me mad 🙄Did you let HR know, so she wouldn't get the ncns?
At my store it's still zero.I just did it a few days ago.0 went away a while ago. It’s 9 now
Probably durring open hours. Before store open, 9 is the secret option for TMs.At my store it's still zero.I just did it a few days ago.
Must be a glitch at my store. It was before the store opened.Probably durring open hours. Before store open, 9 is the secret option for TMs.
Leadership should be signed into the MyDevice to answer phone calls. Dialing 9 should go to the Leadership extension. Your team needs to get it together 👏 lolWhich there isn't anyone there, if you are lucky and someone walks by and says "hey ETL the phone is ringing." Unless you hit it at the top of the hour when they have to let people in(my store the employee door is near guest service so there is a chance they would hear it).
Anyone can sign into up to 4 different areas. My ETL wants me to always sign in to Leaders (plus HR, guest services, and apparel and accessories) just in case the Leaders are busy. (Sometimes we only have one Leader in the building.) but they also want me to get business cards and that’s pretty dope.Leadership should be signed into the MyDevice to answer phone calls. Dialing 9 should go to the Leadership extension. Your team needs to get it together 👏 lol