^This 100%. Things were good years ago, then policies started to change around the mid eighties. I lived through this at another company, let’s call it Scrooge’s, and things went from good pay, benefits, and 40 hour positions over the years to no benefits and no guarantee of hours or anything else, period. As benefits dropped, so did morale and productivity. The company lost its veteran dedicated, productive workers and replaced them with non-benefitted part timers who had no stake in the business and didn’t give a damn about the store, their jobs, or the customers, and it showed. Managers were hired fresh out of college with no experience and no clue to run the Scrooge’s new process (sound familiar?). They never missed a chance to tell their employees that they were lucky to have jobs and were easily replaceable. The company went on it’s kool-aid drinking way, counting the pennies, screwing over the employees, and doing nothing for the customers, bragging about how brilliant their new plan was, all the while destroying morale and productivity, all the way to the sale of the company, bankruptcy and liquidation. Too bad Scrooge’s never understood that it’s people who make a company successful. Take care of the people who take care of you.
