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  1. jackandcat

    Circle Week and the new Circle

    Looking at today's Weekly Ad for this Circle Week, we may be seeing the impact on non-Circle members. Each and every sale-priced item in the current Weekly Ad requires Circle. There are no promotional sales offers shown which don't require Circle. I don't know if future Weekly Ads will mirror...
  2. jackandcat

    Service & Engagement Changes in return policy?

    My TL told me Friday that Target is implementing a rather drastic reduction of days allowed for guest product returns. Currently, most items can be returned within 90 days of purchase, with some exceptions (i.e. tech products 30 days, Apple products 14 days, special clothing-designer partnership...
  3. jackandcat

    Lawsuit against Target over warranties and "protection plans"

    An Arkansas resident is suing Target over the marketing of "product protection plans" at our checkout lanes. These "protection plans" supposedly provide post-warranty "protection" (whatever that is). Mr. Leflar claims that Target isn't following Federal laws requiring stores to make...
  4. jackandcat

    Ten years ago: The short-lived rise and fall of Target Canada

    Ten years ago, after less than 18 months to set up supply chains and generally adapt to doing business in a foreign country, Target Canada's first stores opened their doors to Canadian shoppers. For a variety of reasons - including financial and reputational problems occurring in 2013-2014...
  5. jackandcat

    SCO Registers unable to accept cash

    Some SCO registers at Targets near ours - and including our store - no longer can accept cash payments. SCO registers can only accept credit/debit, SNAP/EBT, and Target giftcards. I'm told the register mechanisms and SCO software frequently malfunction while handling cash. Are your store's SCO...
  6. jackandcat

    Anyone here successfully ask for a pay raise?

    Target's official party line is "competitive pay" and "merit based" at a once-per-year performance review. But given the tightening labor market, and the terrifying loss of buying power due to inflation (including goods at Target), has anyone here succeeded in asking for an actual pay raise in...
  7. jackandcat

    Why doesn't Target carry Levi's 501 jeans?

    Levi's 501 jeans are the company's best-known jeans style, and have a huge worldwide following. Why Target doesn't sell the iconic 501s?
  8. jackandcat

    What happened to the "Feel Good Together" women's apparel brand?

    In the later part of 2020, a new apparel line called "Feel Good Together" was rolled out with a prominent Style display along with signage showing women hanging out together. The apparel looked fine, the logo formed the words "Feel Good Together" in a circular pattern. After the Style display...
  9. jackandcat

    To be or not to be? Is the front end being called "Guest Services" again?

    Corporate seems to be using the term "Guest Services" in their messages, as well as signage for the Child Booster Seat promotion. "Guest Services" is also the name used in our Target Phone system. It wasn't that long ago we were told NOT to say "Guest Services", that our section was Service &...
  10. jackandcat

    Corporate Shoplifting

    It looks like shoplifting is increasing quite a bit at our store. I've personally seen way more thefts being pulled off right in front of my eyes than was the case 2 years ago. I'm told the District is adding more restrictions on what AP is allowed to do. We are seeing a lot of AP staff quit...
  11. jackandcat

    Price Increases

    I don't know who is officially tasked with pricing accuracy in our store. As a guest advocate, I'm seeing a distressing number of inaccurate price tags. On my lunch, I'll sometimes stroll over to see for myself. In my own shopping, I'm finding a lot of incorrect price tags. Inflation is driving...
  12. jackandcat

    Cleaning and Disinfecting: is your store doing this?

    I notice our store still receives hours for cleaning and disinfecting, and somebody is supposed to submit the daily C&D worksheet. I have seen very, very little cleaning. Carts - we have some spray and towels but cleaning isn't going on all the time. We don't have sprays and towels in our...
  13. jackandcat

    Locality-specific pay increases

    Our suburban Target near Seattle just bumped the minimum pay to $17.50 hourly. Our store faces enormous difficulty recruiting currently particularly as many stores are hiring, and Amazon in particular is scooping up new hires. What are others seeing in their stores?
  14. jackandcat

    Receipt printer problems - maintenance?

    Receipt printers receive a lot of usage. Like most things which are heavily used, they need occasional maintenance and repair. Our store has some receipt printers which aren't printing legible receipts, even after clearing out the paper debris and inserting a different receipt paper roll. Some...
  15. jackandcat

    Elimination of paper paychecks?

    Our store recently announced the elimination of paper paychecks as of the next payroll cycle Those who don't use direct deposit will have their money put on a US Bank payroll card. Not too many workplaces offer paper paychecks in 2021, so I'm not necessarily surprised at this since retrieving...
  16. jackandcat

    2021 reviews

    Any idea when your store's 2021 reviews will occur?
  17. jackandcat

    Service & Engagement Self-checkout social distancing -- or lack thereof

    Our guests are very compliant with mask wearing rules, but they seem clueless about social distancing at self checkout. This gets particularly bad when a guest needs help with an age-restricted ID or other assistance. You would assume with all the COVID guidelines our guests shouldn't have to...
  18. jackandcat

    Best places to work after leaving Target?

    I'm thinking about the rest of my career. My intuition is that I'm at a career ceiling at Target, very little likelihood of promotion. Better pay and benefits are important, but also a fairly good work environment (which is where Target is okay). I've been with Target for over three years, am...
  19. jackandcat

    "Guest Advocate" divided into two job titles?

    When did Target change the job title "Guest Advocate" into two new titles, "Checkout Advocate" and "Service Advocate"? What is the difference? Is "Service Advocate" equivalent to the old GSA position? Is there a pay range difference?
  20. jackandcat

    Christmas Eve 2020 store hours?

    Do we know Target's store hours for Christmas Eve this year? COVID19 and its recurrence have successfully created public support against Thanksgiving Day retail store openings. Nearly all retail stores close on Christmas Eve at 6:00 PM or earlier, yet in recent years Target has desperately...
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