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It used to be all about keeping the floor full, but now it's way more Guest Service oriented which isn't a bad thing. I've been seeing more stuff on Twitter about Brand TM setting up a table with various products to introduce to guest. Kind of like how mall retailers do product exposures...

My old store was in a very busy metro area so nothing ever happened after I filed a PD report. However, the chances of that person coming back since they got away with it was extremely high, therefor when they did come back and I caught them I have them for two theft charges now. In my...

PREACH!

People buy PLU at your store? I thought it was just a big game of how high can guest stack stuff at the price scanners?

They have made it so the TPS is a useless position. APTL is where it's at now.

I would hope that your stores AP is already on it. I know I would be... maybe that's why they are ignoring it? Either way, if I was in your position I would call the hotline.

I stopped caring a while ago. The sooner I accepted that it's Spot's L the less aggravated I got. Follow the POS and send the guest on their way; will do!

It's an endless cycle too, and even if you make goal, they will raise it.

THIS!

I can't imagine anyone really caring.