MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.
Joined
Jan 24, 2019
Messages
644
Yes Plug, Home, and kitchen is part of it too. My DBO’ are spilt throughout departments. But most of their shift is on the truck push and everything else if time allows will or will not get done.
This is what has me worried. I'm supposed to start doing DBO stuff this week and I can't even finish my truck push these days, much less adding anything else in. If I didn't have to backstock, do my own cardboard (GOD I miss the trash cages), or help every guest that wanders by, I could probably get a hell of a lot more done.

Doesn't bode well for adding new stuff
 
Joined
Jun 16, 2011
Messages
1,561
Yes Plug, Home, and kitchen is part of it too. My DBO’ are spilt throughout departments. But most of their shift is on the truck push and everything else if time allows will or will not get done.
On average, how many hours are they given daily and do all get the same number of hours? Do any of them also work unload?
 
Joined
Jan 14, 2019
Messages
80
I’m a former backroom TL who was moved to Inbound, given keys, annnnnd as part of the GM I’m in charge of all of domestics, decor, beds, storage, and seasonal. I have 4 DBO’s and our trucks avg around 2000+. Now on top of that every endcap is resetting along with revisions. pC is behind both sales floor and backroom. Long story short you GM’s who run inbound how are you holding up?
Totally fine. you just need strong team members as owners and let them handle everything. I hardly do anything really, i help make sure unload goes smooth and then touch base with all my team members and let them do their thing. We schedule certain people under presentation for heavy transitions/sales planner weeks, mainly former POG team members. The key is the right people, right routines, and it works fine.

*Im a 6 truck store per week and average around 2k per truck
 
Joined
Sep 8, 2018
Messages
230
Yes Plug, Home, and kitchen is part of it too. My DBO’ are spilt throughout departments. But most of their shift is on the truck push and everything else if time allows will or will not get done.
How is is split among how many DBOs and what do shifts look like
 
Joined
Feb 22, 2019
Messages
31
I’m a former backroom TL who was moved to Inbound, given keys, annnnnd as part of the GM I’m in charge of all of domestics, decor, beds, storage, and seasonal. I have 4 DBO’s and our trucks avg around 2000+. Now on top of that every endcap is resetting along with revisions. pC is behind both sales floor and backroom. Long story short you GM’s who run inbound how are you holding up?
Going insane just like you are 😂 And we have an added truck.
 

happygoth

reshop till I drop
Joined
Apr 17, 2019
Messages
823
Yes for my area “ food and beverage”
Every day at huddle our lead and leader go over this. Ask if anyone knows our sales goal for today or what we did for yesterday
I hate to be a jerk about it, but seriously, how does knowing the sales goal make a difference to the average TM? It doesn't. You can tell me that A&A's goal is a grand or a million, and it's not going to change how I do my job one whit. That is something a TL or above should know. We folks in the trenches do not have time to worry about sales goals and comps. We have crap to do. Not trying to be negative, because I do like my job, but when corporate puts this kind of stuff on the regular folks, it just irks me. It's nice that I make more than minimum wage, but you still are not paying me enough to act like I'm Leadership and to do things that IMO should fall on their shoulders. I have three carts piled high with reshop to sort and my zone is a disaster, so how about YOU look up our sales goal and let me know while I fold this pile of t shirts?
 
Last edited:

happygoth

reshop till I drop
Joined
Apr 17, 2019
Messages
823
My store was told they can't use the Audit function anymore because the BRLA % was too poor. I was absolutely stunned.
First, that no one thought having every TM in the building doing backstock after 2 minutes of training wouldn't negatively impact the accuracy? Seriously???
And second... no one cares about filling the shelves? SFQ capacity is beyond fucked in so many areas, and the only way my store was allowed to fill the shelves was to check for each item and go manually pull them individually... which meant no one filled anything. Ever.

I got called out for shopping for myself out of the backroom because we hadn't had things like cat litter or food on the shelves in weeks.
Then I just started bringing a jacket and shopping at Walmart on the way home. I assume a lot of our guests will eventually do so, as well.
I have pulled stuff from the back that I wanted to buy as well. Delocated a bunch, took what I wanted and filled the shelf with the rest, all the while shaking my head, lol.
 

seasonaldude

That Asshole in OPU
Joined
Oct 3, 2018
Messages
1,535
I hate to be a jerk about it, but seriously, how does knowing the sales goal make a difference to the average TM? It doesn't. You can tell me that A&A's goal is a grand or a million, and it's not going to change how I do my job one whit. That is something a TL or above show know. We folks in the trenches do not have time to worry about sales goals and comps. We have crap to do. Not trying to be negative, because I do like my job, but when corporate puts this kind of stuff on the regular folks, it just irks me. It's nice that I make more than minimum wage, but you still are not paying me enough to act like I'm Leadership and to do things that IMO should fall on their shoulders. I have three carts piled high with reshop to sort and my zone is a disaster, so how about YOU look up our sales goal and let me know while I fold this pile of t shirts?
Different position and I don't have a sales goal, but I find it useful to know sales numbers. It can help when dealing with unreasonable requests from leadership. "Hey, seasonaldude, when you're between picks can you do [thing that is not your job or your department's job]?" Can be responded to with "I'm comping over 500% week to date and today's order volume is heavy enough that we're currently projected for 300% of forecasted units. Not a lot of time between picks. But sure if things slow down and I get all of my stuff cleaned up, I'll see if I can get to that," makes it so I don't hear from that particular lead about foisting their team's tasks onto me for awhile.
 
Joined
Jun 16, 2011
Messages
1,561
Knowing how you're comping and why is really helpful in setting task goals and prioritizing tasks after determining why you're up or down or stagnant. If you can't figure that out, you're probably not the best choice for a DBO.
 
Joined
Jul 11, 2013
Messages
1,415
Meh. I know what I need to do to boost sales. I see what is selling, so I know to keep an eye on those items/aisles/Pogs. In my area, by being full, zoned, and in-stock, my sales should go up.

Not rocket science.

I could see it being useful for Softlines.... Maybe an area that is not zoned well, or stocked in all sizes is performing poorly. Or a tm can boost sales by putting together a Visual Presentation that helps make it easy for guests to create a "look."
 
Last edited:

seasonaldude

That Asshole in OPU
Joined
Oct 3, 2018
Messages
1,535
I have pulled stuff from the back that I wanted to buy as well. Delocated a bunch, took what I wanted and filled the shelf with the rest, all the while shaking my head, lol.
If you know something is located in the back and not on the shelf, just do an OPU. That's what I do and I'm OPU. Kind of fun picking my own orders.
 
Joined
Sep 8, 2018
Messages
230
Knowing how you're comping and why is really helpful in setting task goals and prioritizing tasks after determining why you're up or down or stagnant. If you can't figure that out, you're probably not the best choice for a DBO.
Don't forget while your setting those goals and tasks up in your 4 hour shift you must...zone,reshop all day, exf, do your pulls, set sales planners, do revisions, guest service, actively sell, show the guest joy in everyday life, back up at the lanes, help do carry outs, help with OPU, own your backroom aisle, create a ladderless backroom, make bales, do your price change, do a sweep, check in vendors, take a 15 minute break... I almost forgot to say work your truck freight and back stock.

Now maybe if you can't achieve all that, your not a very good DBO either.
 

qmosqueen

Perishable Assistant Wizard
Joined
Aug 20, 2013
Messages
6,516
Don't forget while your setting those goals and tasks up in your 4 hour shift you must...zone,reshop all day, exf, do your pulls, set sales planners, do revisions, guest service, actively sell, show the guest joy in everyday life, back up at the lanes, help do carry outs, help with OPU, own your backroom aisle, create a ladderless backroom, make bales, do your price change, do a sweep, check in vendors, take a 15 minute break... I almost forgot to say work your truck freight and back stock.

Now maybe if you can't achieve all that, your not a very good DBO either.
Half that shits not on my assignment sheet.
Never seen make a bale on my sheet.
 
Joined
Jun 11, 2015
Messages
255
I hate to be a jerk about it, but seriously, how does knowing the sales goal make a difference to the average TM? It doesn't. You can tell me that A&A's goal is a grand or a million, and it's not going to change how I do my job one whit. That is something a TL or above show know. We folks in the trenches do not have time to worry about sales goals and comps. We have crap to do. Not trying to be negative, because I do like my job, but when corporate puts this kind of stuff on the regular folks, it just irks me. It's nice that I make more than minimum wage, but you still are not paying me enough to act like I'm Leadership and to do things that IMO should fall on their shoulders. I have three carts piled high with reshop to sort and my zone is a disaster, so how about YOU look up our sales goal and let me know while I fold this pile of t shirts?
I check it just because one of my team leads is always asking, trying to catch me not knowing, it's annoying, honestly
 
Joined
Jan 16, 2019
Messages
191
Meh. I know what I need to do to boost sales. I see what is selling, so I know to keep an eye on those items/aisles/Pogs. In my area, by being full, zoned, and in-stock, my sales should go up.

Not rocket science.

I could see it being useful for Softlines.... Maybe an area that is not zoned well, or stocked in all sizes is performing poorly. Or a tm can boost sales by putting together a Visual Presentation that helps make it easy for guests to create a "look."
Putting together a "look" without following the VMG would get you written up at my store. TMs get called out all the time for not having fixture blocking exactly like the paperwork... despite the fact that the floorpad doesn't match the size and shape of the VMG one in the slightest.
Upper management hates the "style" department, is angry every time they're forced to walk with the team, and has absolutely zero idea what they're talking about.
Sales numbers aren't that useful for softlines other than seeing you were 300% up on tank tops yesterday, and you'll be down the rest of the month because there's nothing in the back, and no replenishment coming. You're far better off just walking your section and your backroom.
 
Joined
Jan 24, 2019
Messages
644
Just learned today...

2 TMs are retiring, 3 have quit, and this is just people I know from the list.

The latter includes the actual store manager, (SD? I don't remember the new terms), who was apparently so scarred by this experience that she left retail altogether.

Days were randomly added this week to everyone else's schedule due to "all these people" (as the guy who told me said) quitting.

Seems most people have been moved to mids this week, I am all mids next week.
 
Joined
Jun 11, 2015
Messages
255
Putting together a "look" without following the VMG would get you written up at my store. TMs get called out all the time for not having fixture blocking exactly like the paperwork... despite the fact that the floorpad doesn't match the size and shape of the VMG one in the slightest.
Upper management hates the "style" department, is angry every time they're forced to walk with the team, and has absolutely zero idea what they're talking about.
Sales numbers aren't that useful for softlines other than seeing you were 300% up on tank tops yesterday, and you'll be down the rest of the month because there's nothing in the back, and no replenishment coming. You're far better off just walking your section and your backroom.
Yeah, ever since brand TMs stopped being a thing, TMs can't just move stuff around at my store especially since our TLs are usually working with the VM to do adjacencies. Mens is part of my zone and with the remodel we lost so many quads/convertibles that we have mountains of new mens clothes in the back, I just told the ETL about it and she said that she would try to find room for it next adjacency.

All I really can do is make sure my tables/racks are filled, but still shoppable.
 
Top