Many off the types were moved into sfs at our location. Or already in br or what not. Every inbound was given the chance to jump ship. Just like electronics when we got rid of tech to sell phones.
This. I don't think that it's an automatic "change is bad and I'm not doing it and you can't make me" attitude. It's more like "wow it was working great and now we have to do what?" (Or "I just got used to doing it this new way and now there's another new way?") So there's some grumbling, but ok whatever, the suits have spoken. And then we're waving through the store. And then it happens again and now it's about u-boats & tubs and no pallets. And then it happens again and we're doing a slower unload while sorting more straight off the truck and pushing truck all day long. So now I'm keeping trash and back stock on the same u-boat I'm pushing from, supposedly but not really doing my own back stock (there's never enough time and my TL tells me to leave it), assisting 1 guest for long enough that other TMs are feeling sorry for me not being able to escape. (She was funny, but really, enough already.) And on those days I can't stay past my shift, I'm leaving stock for someone else to push. Strange how that non-flow person/s who finish up always seem to overstock and put product in the wrong places. But oh well! The suits sure know their stuff!
I avoid guests like the plague until I see one that looks lost. It's almost obvious who wants help and who doesn't to me but of course I may miss a few folks who aren't the type to ask for help but wish someone would ask so it's not awkward for them. I'm like that in some stores even though I work retail. I'm talking about the ones who are super antisocial with guests but they talk their asses off with other TMs while pushing slow. I 100% relate with the person who avoids guests because they're antisocial or awkward or w/e and they just get their job done and don't back up checklanes and all that. I relate with that. Sorry I was too shorthanded in my meaning in my original post.
They don’t let you use carts for zoning? Bastards.
Oh, we use those too. They’re not so bad. Only frustrating thing is when there aren’t any available .
Shopping carts no thats a given company wide but we arent allowed to have ANY vehicle not a 3 tier not a rack nothing. Yet we get sniped at every damned night for not having detailed zones. Its a load of bull.
We were sternly warned to "never" use shopping carts for anything! Presentation and Price change have to use smart carts. Told it was a write up and could be put on CA if caught. We are only allowed one vehicle at a time on the floor. Not allowed to have vehicles on the floor when we go to our breaks or lunches so if we are working in the same area we stagger the times so someone is always near. And this not including our smart cart or tub we have to use to move clearance, carryforward merchandise, abandons, etc... Of course ASANTS but for us it's been a big adjustment and an eye opener. Even our cleaning crew is not supposed to use guest carts for anything either...We are SOL!
Yes, I have seen something like this at Kohl's for the customers to use.
Yeah I understand no plastic shopping carts, but this seems a bit extreme.
Apparently one of my team leaders saw them in Nordstrom Rack, and he thought they would be good for reshop. Less space means we stay on top of our reshop faster.
I work at GS and on some days I could fill this up with one return. I can't imagine 4thQ
Hell, you can't even fit one 12 pack of bounty in there. And forget storage bins and large pieces of home decor/domestics.
Exactly...LOL Two comforters would barely fit in that cart.
This is exactly how it’s like.
