.

seasonaldude said:
That bullshit be gone.
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Dead and Khaki said:
It's been gone for a while. Good riddance.
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As a member of Style, I take no offense - there's nothing going on in any of the "Specialty" areas that is any more difficult than other areas of the store.

Maybe if Tech, Beauty, and Style had sales goals that were monitored, and TMs were held accountable and had to maintain Guest i.e. "customer" lists, etc., but as it operates now, the departments don't have more on their plates than GM or any others.
 
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She does not.

Believe me, I'm not saying any of the Specialty departments are easy - I'm Team Softlines all the way, but I know that, as a whole, Market, GM, Flex, and Guest Services all bust their butts just as hard.
 
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That extra .50 was necessary, the lack of actual work in those areas is nothing compared to what others do (food, inbound, sales floor) I cant tell you how many times ive seen the tech team member(s) just hanging out at the boat talking. I was a TL over that area and had to constantly give them tasks to keep busy.
 
Lol, you know why I deserve that 50 cents? Because I know the difference between a Samsung 6900 and the 7100. I know if you should look for a network extender, or should upgrade your WiFi first. I know the differences between a Fitbit and a Google wear smart watch. I can walk you through layers of questions to find out exactly what your options are on everything in electronics.

The only reason you may think tech didn't need a pay increase is maybe your tech just sucks.
 
All that info can be found on the internet. Back in the day, people needed sales clerks who could explain that stuff to them - now, not so much. I do all of my research online before I shop for any electronics or appliances, and then I usually just order online as well. If not, I go into the department and say "I want that one." I haven't asked a salesperson for info on an item in years.
 
you'd be surprised how many people still ask for airpods and don't know the difference between the wireless charging ones, regular ones , and the pros they just go "airpods ????" and you ask and they go "idk??? airpods???"

is this kind of info really worth the .50 cents? idk kind of debatable, but there's definitely no decrease in the amount of people who need you to explain everything to them from when i started 4 years ago to now
 
Yeah, I'll give you that there are still folks who ask for help in Electronics. But there are guests asking for help all over the store -Baby Hardlines is a big one. I wish we had someone covering that area all day, it's a busy department and Softlines gets stuck with it.
 
If Spot actually gave the training to these specialty areas, it would be worth the extra pay all around. As it was, the extra knowledge that the good TMs in those areas had was enough in my opinion to justify the pay. For electronics in particular, I found that the TMs made to work with Mobile on top of electronics and the freight and other daily tasks definitely should've received specialty pay for how much work it took to not fall behind in the area.

If I had my way about it, I would probably break the salesfloor areas down further into having specialist positions the way they used to be (cosmetics specialist in beauty, entertainment specialist in Tech) and then add specialist positions for things like cellular activations, fitting room, beauty demo, merchandising, etc. Then all of those specialists would receive a pay bump, even if they weren't necessarily in a "specialty" area.
 
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happygoth said:
All that info can be found on the internet. Back in the day, people needed sales clerks who could explain that stuff to them - now, not so much. I do all of my research online before I shop for any electronics or appliances, and then I usually just order online as well. If not, I go into the department and say "I want that one." I haven't asked a salesperson for info on an item in years.
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Oh my god would my job be so much easier if someone did a google search before walking into electronics. The thing is, if you are smart enough to look it up on your own, you probably already ordered it online. Everyone who buys their electronics in target are on the low end of the tech information spectrum.
 
happygoth said:
Yeah, I'll give you that there are still folks who ask for help in Electronics. But there are guests asking for help all over the store -Baby Hardlines is a big one. I wish we had someone covering that area all day, it's a busy department and Softlines gets stuck with it.
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People ask for help all the time at GS, heck, it’s all they do. We’re not responsible for knowing all the info obviously, but we are expected to know where to find all the info.

Personally I don’t think any one entry level job is worth more than any other in the store, except cart attendent, who should be making more than some TLs for what they do
 

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