Archived Best Team Survey starts today

[callmetaylor]

Believe it or not, my DTL spends a lot of time talking to regular Team Members and even knows a lot of our names at my store. I guess we just won the DTL lottery when we got him two years ago.

Sounds a lot like my DTL. Even when I was just a lowly Flow TM my DTL knew my name and would say hello (using my name) every time he came in the store. The first time I spoke to him he asked me how long I'd been there/what I did before/if I was liking it/etc.

I don't really have any way of knowing how he is as a leader, but I respect the fact that he cares enough to learn names (even if it's a totally fake/empty gesture, it still requires a bit of effort)


Was anyone else told that answering "neither agree nor disagree" or "somewhat agree/disagree" would automatically count as a "disagree"? If I understood our HR people correctly we had to answer either strongly agree or strongly disagree, because any other answer would mess up and automatically go to "strongly disagree" ...wtf?! I'm definitely not buying that- it doesn't make any sense!

 

[Nauzhror]

I wish you could rate other leaders in the building, not just your own. I really like my ETL, but there are others in the building *cough*ETL-GE*cough* who couldn't lead people through a wet paper sack, and constantly berate team members to the point of tears over things they have no control over.

You can. You lie and tell the survey you're a TM in a different department than you actually are

Or take it multiple times, and select different departments each time.

 

[buteeinnm]

I get so mad that they in a round about way make you take the survey when its supposed to be on a volunteer basis whether you want to take the survey or not! The best thing you can do if your unhappy with your store is say your volunteering not to take the survey, if enough people in your store do that it sends a red flag to corporate and they will investigate, I was accidentally told that by my HR when i refused to take they survey.

 

[Doglover89]

I get so mad that they in a round about way make you take the survey when its supposed to be on a volunteer basis whether you want to take the survey or not! The best thing you can do if your unhappy with your store is say your volunteering not to take the survey, if enough people in your store do that it sends a red flag to corporate and they will investigate, I was accidentally told that by my HR when i refused to take they survey.

THIS. I asked a fellow tm why our leadership is so insistent on all of us taking it. Don't they know that most tms will be giving negative feedback? My store is having people quitting in droves so supposedly thats why they are pushing for everyone's feedback this year but it still seems odd. Maybe they should focus more on treating tms fairly and with respect. They might keep more people or at least keep the people they have left happy.

 

[tellmeaboutatime]

Our team members are being personally escorted to take the survey. This negates the "optional" part. Then they are given a speech about all of the things the store has done this year. Yep we got food too, however I am giving them the benefit of the doubt on that one. We have always had food to celebrate Cinco de Mayo. Depending on your work center your answers are in no way confidential. If you are on pricing in my current store, you are 1 of 4 people, kind of easy to figure out that one. I feel sorry for the hr team member, he is totally singled out. I totally agree about the size of the red buttons. Considering the hr is hovering the entire time, she knows exactly how everyone is responding. This survey is complete BS anymore. The answers are being skewed by the stores behavior. If you want an honest opinion of how you are doing as a company you would get a much more accurate snapshot by reading sites like this. All of us have basically the same issues
Raises are a joke, the amount is more of a slap in the face than anything.
Hours are non existent so thats why retention rates suck
mydevices SUCK HARD. So much time wasted trying to find one that works.
equipment non existant
Recognition is a joke. Getting a visit? Quick fill the board! Vibe Cards, You cards, Great Team Cards are all used simply for show. The thanks that are written on them are vague and insincere.

Helpful tips for Target
Recognition - put your money where your mouth is. The $$ spent on new hires only to have them quit after a few months is money down the drain. Recognize the team with cold hard cash. Decent raises will help us retain great people. Get a real attendance policy in place, adhere to it and get rid of people who don't know what a job means. Stop with the ridiculous kindergarten boards of post its. Most people are writing cards to simply fill a quota. Thanks means nothing when it is being used only as a way to get a damn board filled.
Communication - I'm not talking about 40 minute huddles. How about the leaders talk to each other and have everyone be on the same page about the plans for the day. It is so frustrating when you have 4 different leaders telling you to do 4 different things. Any given day it goes like this, first TL tells everyone that reshop is our first priority for the day. 10 minutes later TL#2 tells team that pulls are the first priority of the day ETL gives the instruction that everyone is to get to the back to backstock then STL lets everyone know that entire team should be in See Spot Save immediately to fill the new set.
Equipment - Get enough equipment to the stores. When deciding how many PDAs and myDevices that are needed for a store, keep in mind that at any given time 1 or 2 will be sent in for repair. Don't forget that certain teams must have equipment to DO THEIR JOB.
Consistency - TLs attendance should be held to same standard as team members. We have 3 team leads who stroll in everyday 5-10 minutes late, and then coach someone who was late ONCE. Happens all the time.
Surveys - If you continue to administer this inaccurate survey, at least be honest. No more buying off team members opinions with food. No one should be BULLIED into taking the survey. HRs should get the hell out of the room. POST the results at TSC so everyone can see them. The feedback sessions are even bigger BS that the survey itself. Let us see what the results are.

Rants over
Thanks for listening.

 

[pfreshdude]

Ya for sure....

Gives team members crap for hours......................Wonders why retention rate is so bad

I think this gif about sums it up

 

[SFSFun]

Sounds a lot like my DTL. Even when I was just a lowly Flow TM my DTL knew my name and would say hello (using my name) every time he came in the store. The first time I spoke to him he asked me how long I'd been there/what I did before/if I was liking it/etc.

I don't really have any way of knowing how he is as a leader, but I respect the fact that he cares enough to learn names (even if it's a totally fake/empty gesture, it still requires a bit of effort)


Was anyone else told that answering "neither agree nor disagree" or "somewhat agree/disagree" would automatically count as a "disagree"? If I understood our HR people correctly we had to answer either strongly agree or strongly disagree, because any other answer would mess up and automatically go to "strongly disagree" ...wtf?! I'm definitely not buying that- it doesn't make any sense!

We were told that "neither agree or disagree" is considered a negative when they look at the results, and that it would be better to instead put "don't know."

 

[brizzy93]

HR went on her 15 shortly after I sat down. My STL was the person who asked me if I took it/if I took it last year. He was like it'll ask you questions about your TL, your ETL, the STL, and the DTL and higher leadership (that I've met). Then he was like you know who the STL is right? I'm like uh yeah, you... He then says the acronym throws people off. I've been there since Oct 2014. I think I know who my store team lead is lmaooooooooo. Me and a BR TM were taking it and he was like I feel like they are watching us.

 

[tinkerbell333]

Ya for sure....

Gives team members crap for hours......................Wonders why retention rate is so bad

ROFL on this one. We were told at the beginning of the year that Retention was a BIG focus for 2016. That was the last we heard ( or saw any evidence) of that!

 

[signingminion]

ROFL on this one. We were told at the beginning of the year that Retention was a BIG focus for 2016. That was the last we heard ( or saw any evidence) of that!

Attached below is the focuses and percentages...

...thank heavens my store has learned to not try that bullshit with me. I will refuse to take it unless there's nobody near me and hr is sitting away from view or not in the room. #trustnoone

 

[iBowlGood]

I answered a few relating to upper management on the negative side because they are actively mismanaging the company on a global scale ranging from the Canada mess, the data leaks, and now they are pushing PC/SJW politics instead of worrying about making money. Aside from that I just hit agree without reading the rest because I honestly don't care anymore. I really don't think the company will last another 10 years at this rate. They will end up like KMart/Sears/or any number of near defunct retailers.

Was alright getting a short break and a free prepackaged brownie.

 

[DoWork]

ROFL on this one. We were told at the beginning of the year that Retention was a BIG focus for 2016. That was the last we heard ( or saw any evidence) of that!

Oh, it's still a focus. Giving shitty employees a few hours a week is their idea of retention. Gaming the corporate expectations is the HR job.

 

[RedDelano]

I don't even think I know who the DTL is for my area. I know when that person is stopping by the store, because all my team leads are trying to make sure we clean up. If he shows up on our shift, we have to be on our best behavior.

I forgot to take the survey when they asked me on Thursday, so I'm going to have to do it tonight. It's not going to be pretty, and I seriously hope that HR comes around to chat with people after the information has all be looked at. I want to see change at my store, and a hard crack down on the rules.

 

[RTCry]

What is the point of this? I mean, I know what they say is the point, but really. What is the point?

 

[RedDelano]

What is the point of this? I mean, I know what they say is the point, but really. What is the point?

In a perfect world: Feedback to the company to let them know how management is doing.

When they get to the part where they ask for ethnicity, age and how long you've worked there, that's a HUGE red flag for me. They can easily pinpoint who said what if they used that information. Hmm, white male from age X to Y who's worked for the company for Z years? Only one person fits that description on that team.

 

[RTCry]

In a perfect world: Feedback to the company to let them know how management is doing.

When they get to the part where they ask for ethnicity, age and how long you've worked there, that's a HUGE red flag for me. They can easily pinpoint who said what if they used that information. Hmm, white male from age X to Y who's worked for the company for Z years? Only one person fits that description on that team.

I know, but for reasons you state plus the whole corporate mindset of red tape red tape red tape...I don't see the point. I guess since I come from managing locally owned retail my view is skewed. I see issues that should be no-brainers to solve if managers were empowered/given the responsibility to solve them. IOW, give some more leeway. Don't trip over dollars to save a nickel.

 

[jenna]

What is the point of this? I mean, I know what they say is the point, but really. What is the point?

It is to pinpoint liabilities to the company.

Also a source of good PR.

 

[NPC]

You don't have to answer the last questions about your age, gender, and ethnicity. I left mine blank, and it still let me complete the survey.

 

[sher]

I leave the demographics bit blank and everyone I've ever talked to about the survey at work does too. I assume it may be so target can tout their diversity, but idc. Not answering it.

The last time our results were awful, we got new etls and a new stl. They are all worse, though lol. The store is doing better, but it has nothing to do with leadership or even the TMs. I believe people in the area are in a better position to shop now vs before. But also our sales weren't actually bad before. Hour cuts were less severe, so achieving the goal looked less impressive.

 

[TeamRed]

They never shared the BTS ( how they went what people said) compared to years in the past they would have sessions and talk ( everything would stay in the room) but last year nothing happened.....TBH they probably know people aren't happy and there is really no reason to go over it I suppose lol

 

[Sammy]

I've noticed that the past few years they omitted the part on the last page where you could add comments. Now they tell you to talk to store leads on any issues you may have, which no one likes to do. They don't want to hear it!

 

[Noiinteam]

You don't need a comment section. I would much rather have a face to face conversation and I do all the time. Things may not change but they hear me. Most of the time I am not a raving lunatic and I always feel better. We can agree to disagree but they most definitely know where I stand. At this moment my store has very approachable leadership. It could go in the crapper tomorrow.

 

[mrknownothing]

You don't need a comment section. I would much rather have a face to face conversation and I do all the time. Things may not change but they hear me. Most of the time I am not a raving lunatic and I always feel better. We can agree to disagree but they most definitely know where I stand. At this moment my store has very approachable leadership. It could go in the crapper tomorrow.

This isn't the case in every store. If you have crappy leadership that's out to get you, wouldn't you prefer to be able to voice your concerns through the BTS using a comment section?

 

[Noiinteam]

This isn't the case in every store. If you have crappy leadership that's out to get you, wouldn't you prefer to be able to voice your concerns through the BTS using a comment section?

I am an upfront kind of person. That is me. I have no problem having a conversation with anybody. I can certainly understand why some people want a comment section.

 

[Produce Queen]

I am an upfront kind of person. That is me. I have no problem having a conversation with anybody. I can certainly understand why some people want a comment section.

I'm an upfront person too. But I want the comments about my extremely incompetent leadership to be read by district level and above.