- May 29, 2012
I'm sure everyone's seen this but just in case:
"Do you want it all on the card?" If the guest hits "no", the register will ask how else they're paying. I just ask them if they meant it to be credit or debit & hit the proper K key to finish the trans (K3 for credit, K6 for debit).
Too much technology & too many choices for most folks.
I have cashiers that make them reswipe the card and do it all over again. I am torn between pointing out they don't have to do it and letting them do it so maybe the guests will learn.