MEGATHREAD End to End team PILOT

Joined
Mar 21, 2019
Messages
21
Okay, so at my store, we officially started the new pilot about a month ago.
I was a test dummy and was given an area with two fillgroups
then was given a quick rundown from my STL., logistics ETL., and flow TL who were the only ones that knew I was the test dummy. I was originally a flow TM. that switched back and forth from working the line to working in pp1.

This is for TMS that have an area!

This is now my day to day and what everyone else is struggling to grasp.:
1. I walk in and grab a mydevice and walkie at 6:00 a.m.
The first thing they want us to do is to check our own sales and walk our area.
find any areas that need attention and take note of that. even if your sales are all positive you can find an area that could improve. Even pp1 areas that no matter what have some sales every day.
They are now watching us like we are our own mini store.

Other stores may schedule differently so this routine may not be perfect but from here on out this is just my routine. They want us to plan our own time for the most part.

2. Check in with my pp1 TL. and make sure the correct vehicles are in my spots on the line.

3. everyone, for the most part, shows up at 6:00 A.M. so I normally have about thirty minutes to pull my autofill real fast and work it.

4. work freight as it comes in, not when the vehicle fills up. Prioritize pipos as long as they come off before store opening. Having to download a metric F ton of product onto vehicles to fill an empty shelf is the last thing I want to do. Zone your area as you go. backstock when you have have a vehicle full. I like to stack it up and do it all at once, the ETLs explained they'd rather have a little freight left over than any backstock in the way. they also said they'd rather us just get everything done every day but when people call off/ slack off working for two is normally my excuse

5. EXF/AUDIT AFTER YOUR FREIGHT IS FINISHED!! You have no clue what is going to come off the truck. If you do this while you work freight you will only make your life harder and jack up all of your counts. This is also when I do most of my zoning.

6. Pull the batch and work it.

7: The rest of my day is always different. This is when I set endcaps, drag my butt through pricing, run 12 steps in my backroom areas, FIND A WAY TO STAY AHEAD.

Now that we are in charge of these "mini-stores" we are being assessed by our own success. We are still a team and are expected to help one another out and be ready to do whatever we can to make the whole store successful though. If other areas are doing poorly and sales are down payroll throughout the whole store will be cut.

Flow TMs throw/sort, as usual, these hours are still counted as inbound they just go to their areas when done and are being handed small pp2 area or are sharing. the backroom hours are scheduled to a random team member and that individual is in charge of pulling all of the afternoon autofills, working them, and backstocking. this can be a day of almost R&R or absolute hell depending on sales and experience. I have no clue about soft lines TMs I just know the breakout girls kill it every day and they receive a TON of freight.

HERE IS THE PART EVERYONE WANTS TO HEAR!!!!!!!! More hours are given to the people who keep their sales numbers high, are willing to help other areas in need i.e. front end backups, and their shelves full/zoned. Base pay is increasing for the purpose of keeping Target competitive and to compensate for the extra workload placed on the team members.

My in aisle pogs are dated to be reset tomorrow for the first time since I have been in charge of my area. This is one of the last kinks to be worked out. I haven't set in aisle pogs and was slightly overwhelmed by the mass of extra work I had to find time to do in between my already full and planned 39.5 hours. The gods have mercy and there are still two pog TMs that they are having move area to area to do most of the resetting. I will be helping pull pog batches and backstock as much as I can. It's not decided if this routine will be permanent.

I hope this has helped to give you an idea of what's to come. I wasn't even there for the Team huddle where everyone else got a real explanation of the new pilot. But I am training a TM in it so I'm guessing I didn't need to be.

p.s. This is your restroom checkup reminder, whos responding?
Can I ask what area you have?? I’m suppose to be in charge of bed bath hearth and hand and home. I’m also part of the transition team so I’ve not been there all the time but they can’t keep up with the freight or do anything else just wondering if anyone else is running into this?
 

Aredhel

Jolly Rancher
Joined
Feb 12, 2017
Messages
893
Imagine Infants with pipos of diapers and 8-9 pallets of misc and baby food. In a Super? Yeah. Not happening in 4 hours with one person.
 
Joined
Oct 18, 2014
Messages
139
Why isn't this thread merged with the modernization megathread? Aren't they practically the same thing??
 

csmommyof2

Beauty TM
Joined
Jun 19, 2019
Messages
3
We’ve been doing this since I started working there. I like it cause it keeps me busy. A lot of times though I get everything done within the first hour or 2 I’m there then I’m bored the rest of the night. It’s honestly so easy to do. I’m in Beauty so we do everything for our own section (backstock, truck, push/pull batches and auto fills, POGS & endcaps, resets, pricing, & our own ad, zone, security tags) we also have a new closing TL so we do a SUPERzone of a 4 foot section or 2 where we do all the counts.

I enjoy it cause I like to keep busy to make time go by faster.
 

alexiafromtarget

Front-End Expert
Joined
Oct 12, 2019
Messages
6
I will be sharing the few points I have heard about the new pilot.
  • Flow team, instocks, backroom will all fall into salefloor.
  • TMs will be assigned to specific areas of the store and will be held responsible for pushing truck, do research, pull batches, push items, backstock. Example: A TMs, B TMs, Girls TMs, Infant TMs etc
  • Payroll should not be affected and hours will just be reallocated where needed
  • It is not clear how pay grades will be affected.
Anyone knows more? Anyone is having this pilot in their store?

I work as a GSTL.... oh I mean SETL. The new op model is awful, it doesn’t make sense. All the points you mentioned in your post are (unfortunately) true. In addition to that, the front end is becoming “self sufficient” as in, manager hours are being cut. There will be no opening or closing supervisor leaving some poorly trained cashiers to do the most important jobs in the department.
Another huge change that is everyone’s titles...
GSTL is now Service and Engagement Team Lead (SETL)
Cashier is now Guest Advocate
Cart Attendant is now Front of Store Attendant
LOD is not a position anymore
STL is now Store Director
Along with countless other title changes.
As far as I know, pay grades will remain the same and payroll is being edited to cover the hours where they are needed.
 
Joined
Jul 14, 2016
Messages
1,583
I work as a GSTL.... oh I mean SETL in the front end of XXXX. The new op model is awful, it doesn’t make sense. All the points you mentioned in your post are (unfortunately) true. In addition to that, the front end is becoming “self sufficient” as in, manager hours are being cut. There will be no opening or closing supervisor leaving some poorly trained cashiers to do the most important jobs in the department.
Another huge change that is everyone’s titles...
GSTL is now Service and Engagement Team Lead (SETL)
Cashier is now Guest Advocate
Cart Attendant is now Front of Store Attendant
LOD is not a position anymore
STL is now Store Director
Along with countless other title changes.
As far as I know, pay grades will remain the same and payroll is being edited to cover the hours where they are needed.
If that's your store number, I suggest you edit it out. We are anonymous here, no real names, no store numbers. This is not a Target-sponsored site, but they do have eyes here.
 
Last edited:
Top