Former ETL-All the Things
- Jun 15, 2011
That information is out there, but no one is sharing with anyone under STL, and in some districts I don’t even think the DTL is sharing it. I’ve seen some documents that outline the changes, but they’re all very broad. They don’t mention any processes specifically but just very general “training, guest focus, fulfillment, etc.”Dear spot,
Why, why, why could you not have just told everyone what your end game is with modernization? Just like you did with the minimum, you could have said by the end of 2017 we expect this and this to be in play. By 1st Quarter 2019 we will implement this and that, with our endgame being such and such by 2020. When things needed to be tweaked you could have told everyone that as well. For pete's sake you make posters for everything else under the sun why not posters explaining the end game of modernization and what to expect each quarter? Did you think we wouldn't care it our job we have had for yrs is eliminated? Do you think we are too stupid to understand the endgame? Do you want to turn us all over for blind followers? Do you think store level employees could care less about the direction the company is headed? Or is your end game spit, polish and sell?