I was just hired as an ETL - Guest Experience. I was just wondering if anyone could provide any insights or specifics about the job. Thanks!
In this case it's much preferred to offer advice or different strategies on how to sell redcards than to make the cashier feel bad about not getting them. Most people already feel bad because they know the expectation and know they aren't meeting it. Drive a culture of fairness and push conversion. Don't let your team become complacent and then expect to meet conversion and hound cashiers to get redcards like my store has been know to do from time to time.When a cashier or backup asks every guest and still isn't getting redcards..cut them some slack. Be hassled isn't going to help. We're trying. Spot-For the love of god PLEASE get software that can read a guests debit card and give them a Target one. Most people don't carry checks anymore. I can't count how many I've lost because of this.
Greetings Targetq! (and a howdy do to everyone else) I am also an external hire heading into ETL-GE. My DTL is placing me in "the black sheep of the district" the store has a new STL, high turnover, low conversions, bad survey results and LOTS of visibility. ^_^ It's expected that I will go in with a bang and make an immediate impact!...no pressure. (Actually I've been really good at driving results from hot messes in the past.)
That said, let's be friends! And I extend the offer to all of you! I'd love to have a few peeps to bounce wins and opportunities off of.
/hand shake
When a cashier or backup asks every guest and still isn't getting redcards..cut them some slack. Be hassled isn't going to help. We're trying. Spot-For the love of god PLEASE get software that can read a guests debit card and give them a Target one. Most people don't carry checks anymore. I can't count how many I've lost because of this.
Greetings Targetq! (and a howdy do to everyone else) I am also an external hire heading into ETL-GE. My DTL is placing me in "the black sheep of the district" the store has a new STL, high turnover, low conversions, bad survey results and LOTS of visibility. ^_^ It's expected that I will go in with a bang and make an immediate impact!...no pressure. (Actually I've been really good at driving results from hot messes in the past.)
That said, let's be friends! And I extend the offer to all of you! I'd love to have a few peeps to bounce wins and opportunities off of.
/hand shake
After reading all these posts, I feel terrible about how I opened my Red Card! I did it online!! :sorry:
Are you seriously telling us they didn't tell you what would be expected of you so you go onto a discussion page to find out about your job?
Are you seriously telling us they didn't tell you what would be expected of you so you go onto a discussion page to find out about your job?
Better than going on a forum to simply complain in every. single. post.