Starbucks and Returns at Drive Up


Dec 9, 2018
We've had issues with not hearing the chime go off despite being logged in, volume cranked up & tapping the screen frequently to check for orders. Then, during the few times we DON'T check, a DUTM comes over to the pick-up area looking at us questioningly in the middle of a rush. We tap the screen, low & behold, there's a damn order :mad:
To get notifications/DU alerts back -
click the TEP Agent app.
choose products
scroll to find pickup
hit reprocess, then dismiss, then reopen your app. You should be good then. You can also reboot for piece of mind LOL

Other TMs have found a way to silence the notifications and this is what I have to do every day to fix it, unless I can manage to grab the same device every day