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The Things Guests Do/Pet Peeves Thread

Discussion in 'Guests First!' started by NitroKing2110, Jan 27, 2015.

  1. Pale

    Pale Too Young

    I would've snatched it back, told her to keep her grubby hands to herself, and walk off without saying anything else.
    lovecats and HRZone like this.
  2. Nokiddiegloves

    Nokiddiegloves Team Trainer

    I hate people who ask questions when they are not in visual sight. I cant tell you how many times Im working on a pull and someone behind me goes " Do you know where I can find light bulbs? " whatever happened to" excuse me". Also not speaking up is another pet peeve of mine. I can't hear you with 30 extra people in seasonal especially if your not in arms or visual reach.
  3. Pale

    Pale Too Young

    I've had people ask me questions when they can barely see me from the first cutout near kitchen appliances when I'm going into electronics. They'll shout the question and I'll just keep walking away. Even had someone try to tell my TL that I had purposefully ignored them (To be fair I did) after being rude and telling them to piss off.

    One of my new pet peeves which has happened multiple times in the last month is with my TL's tell me to take my break in the break room instead of SBucks. Yet when I leave they've been sitting in there for hours just chatting away about non-work related things.
  4. Twirl

    Twirl Guest

    Guest stares blindly at the card reader for too long, then looks up at you, "Do I sign here?"
    Have some of these people never used a credit card before?
    Bullseyerc, HRZone and Leo47 like this.
  5. StargazerOmega

    StargazerOmega Wizard no more...but how ya doin'?

    Or "Well, every store is different, so I'm never sure..." Really? You must shop a lot then for every store to be different. Chip cards / green for credit is becoming mainstream. :rolleyes:
  6. Pelon1071

    Pelon1071     Hardware !

    Guest: Hi, Can I have a *bla bla bla* cappuccino?


    *Moments late*

    *Bla bla bla* cappuccino for [name]



    Sure... right away.
    Kaitii, commiecorvus, HRZone and 2 others like this.
  7. StargazerOmega

    StargazerOmega Wizard no more...but how ya doin'?

    Guest that either are not prepared or wait until you've scanned 7 boxes of formula to inform you that there are coupons on each box and they "forgot" to take them off so you then have to go back, tear off each one and scan it. Really? You couldn't have helped me out a little and taken them off before you got in line?

    In the same vein: Waiting until the very end to hand me 7 rebate checks... Again, you couldn't have given them to me before I started ringing? :rolleyes:
    lovecats likes this.
  8. redeye58

    redeye58 Hasta Ba Rista, Baby!

    Those are tendered after totaling any way as long as they haven't swiped their card.
    StargazerOmega and Deli Ninja like this.
  9. StargazerOmega

    StargazerOmega Wizard no more...but how ya doin'?

    Ahhhh. Good to know. I think the main reason I was getting so internally frustrated was because the guest kept asking questions after I scanned each item and then just handed them to me and then it took my check reader like 2-3 minutes to accept each one lol.
    Deli Ninja likes this.
  10. redeye58

    redeye58 Hasta Ba Rista, Baby!

    Yeh, whenever I did cash office I had to go thru the coupons & pull out all the rebate checks because the newbies always treated them like coupons.
    RXninja, HRZone and Deli Ninja like this.
  11. StargazerOmega

    StargazerOmega Wizard no more...but how ya doin'?

    It also really bothers me that I'll come in to start or back from a break and find loads of used gift cards in the coupon spot
    RXninja, redeye58 and Deli Ninja like this.
  12. lovecats

    lovecats Free At Last!

    Our GSTLs and GSAs were always telling cashiers to NOT save the used gcs but did anyone pay attention? NO! I'd be forever coming back from break or starting with a drawer full of gcs.:mad:
    Kaitii, redeye58 and Deli Ninja like this.
  13. Deli Ninja

    Deli Ninja Formerly Softlines Ninja (Now in Deli Flavor)!

    Yeah, whenever I'm on backup, used gift cards all go in the trash. I was told that they have a transaction history attached to them and there's no way I'm passing that on to another guest. Plus if you get into the habit of re-using old gift cards, how long before someone notices and starts copying down the codes in the scratch-off section in the hopes that you won't notice and re-load their old card for another guest? That's why it's not SOP to re-use old cards, I'm sure.
  14. soyaxo

    soyaxo Well-Know Memer

    Fitting room guests that stand at the entrance, you say "hi" and they walk through. Or they ask "Do I just walk in?" (And yes this is ASANTS) but I want to scream OBVIOUSLY NOT. IM NOT JUST STANDING HERE FOR NO REASON..

    I may start standing in the doorway... lol update: My TL said that'd be ok, but to be careful with suspicious guests.
    Last edited: Jan 8, 2017
    Leo47 likes this.
  15. StargazerOmega

    StargazerOmega Wizard no more...but how ya doin'?

    At my store we have little signs at every register that says. "Under no circumstances save gift cards" Yet, here I am throwing a stack of gcs out of my drawer from a previous cashier :rolleyes:
    lovecats likes this.
  16. Leo47

    Leo47 Team Trainer

    I always threw them out and then one time somebody was like "no put them back in the drawer we can reuse them" and I was like "oh sweet" and was doing that for a couple weeks and then another person was like "oh my god what are you doing" and I started throwing them out again. I wish we had signs so I wasn't "that person" for those couple weeks lol
    HRZone and Deli Ninja like this.
  17. dondon4720

    dondon4720 New Team Member

    Wow you have CNN which means you have cable, must be nice, or store just has the basic antenna on the roof :(
  18. TTGOz

    TTGOz Team Leader

    In my break room, all that's ever playing is CSI or Law and Order or some crime show... I'm surprised no one's seriously never changed it. One time they had a James Bond marathon on earlier last summer all day and we'd all pile into our BR to watch it.

    there wasn't enough chairs for everyone, and if someone's break was over, you had to make room all the way to the door so they could leave.

    Good times.
    Kaitii, HRZone, Circle9 and 1 other person like this.
  19. HRZone

    HRZone TL Bench

    Ours is known for local news and HGTV. Some of the old cashier ladies watch terrible soap operas. When that happens I take my break in TSC
  20. HRZone

    HRZone TL Bench

    Guest who turn their cart horizontal in an aisle then look at you weird when you try to push a cart or boat through the aisle.

    Get out of the way!