This. I work flow, I know I work up a hell of a sweat sometimes and had to change deodorant to something that works. But we've got one TM who half an hour in, alkdjfalkjfaljf. A softlines TM once remarked that the receiving end where we unload smells like "sweaty men and garbage."
This too. Got a coworker who at a previous job was in some kind of leadership position and has a bit of a "I'm used to being in charge and thinking my
Yeah, I understand. It's your job to encourage people to get red cards and be peppy. No offense but I immediately turn my walkie down as soon as they start to announce it, haha.
We have a BR TM at my store who acts like he's a TL. It's the most annoying thing in the world. No one in BR likes him. He even pisses the BR TL off. He does receiving once a week along side his BR duties. He even ignores TL's when they ask him to pull a POG for them. He does bare minimum most of the time and he'll pawn off tasks that he was told to do on other BR TMs. When he's asked to do a BR task when he is in receiving, he'll throw a shit fit about needing to wait for the milk vendor and "I'm not backroom!" So? We are a team. If something needs to be done, and you aren't busy. You SHOULD help. The milk vendor doesn't need him. Our milk vendor is great. He moves his shit on his own. He sometimes will even stamp his own paperwork when no one is there for him.
We have a call button in photo where we're suppose to be doing online pickups (9/10 go to the service desk anyways). People will press the button, I'll come over and ask if they're picking up an online order or photos. They'll say online order, I'll take their ID, can't find it in MyGo, they'll throw a fit and bitch that it's suppose to be ready, and then they'll show me the email and it's photos that they ordered online.
One lady came in looking for her order, it wasn't ready, and when I checked mygo she had placed the order 5 minutes before. "Oh I just placed the order then hopped in the car" so why did you bother placing an order in the first place?????? Also it wasn't for anything special, no coupon codes, etc. It was just a box of diapers.
Along the same lines...had a guest who called in a refill. I had JUST cleared out the queue when it popped up, so I KNOW she had JUST called it in. PLUS, the "time" on it was 2 hours from when I pulled it up. She shows up not even 5 minutes later and gets pissy because it's not ready. "Well, what's the point of calling it in if I have to wait when I get in here? All you have to do is throw some pills in a bottle and slap a label on it!" (The absolute WORST thing she could've said at that point
) I said, "ma'am, you JUST called it in, we process them in the order in which they are received. I can get it ready, but there are 5 ahead of yours, so it's going to be a little bit. If you'd like to have a seat on the bench, I can call you when it's ready..." Needless to say, I took my sweet time doing it 
exactly! in my opinion if you have no respect for the person who is serving you or ringing you out than you wont get the best service I can give you. I also prolong the transaction just a little by not pushing "total" right away...
