Your team lead really needs to fight for the hours. I plan the work load at least 6 weeks in advance. I do make changes to the plan but at least the mgmt team know what our workload looks like and I can get the hours needed. I never expect my team to set more then I can do myself. I'm sorry you have to pull and back stock that shouldn't be happening..
That is just insane. Most weeks I get the full hours I need but this week hours were so tight I didn't get what I needed which is why I am in the position I am in with where we at are percent wise. And even though we didn't get our hours I still have to 4x4, push cafs and abandons, help with cart runs, and do fast service. Knowing this I am pushing them to try and finish but if we aren't 100% I am not going to coach them for it. We do not pull and backstock though. A few months ago we stopped pulling when they put out on workbench that the pull hours were no longer a part of the adjacency calendar hours. We never have backstocked unless we are really ahead and I have an extra person to help out. My team works 6-230 and if I have some exta help like a pusher they will come in like 9-3 or 10-3 depending how many extra hours I have. I hardly have an extra person but if I do that's what they work. I have a 3 person team with 2-3 other people I rotate in and out if I have the hours plus my signing team member who gets pog hours if she doesn't have Her full hours in signing.
Just for the record pulling has never been included in Pog hours. That's just bull shit some stores were spreading. I've been doing this job for 28 years. And my team has never been required to pull or back stock.. Years ago the PPTL reported to the stl no etl between. They forced all stls and PPTL to attend training meetings together to teach the stl the importance of the plano proeccs. It worked, my stl is old school. these new guys and gals should do some training again.
You are correct. We also work our d-code and clearance. I currently have 3 on my team with two backups.
@Signkitty I think you were asking about this.
You can't just say you have to set 4 aisles a day. 4 aisles in bedding is not the same as 4 aisles in HBA. I don't understand the reasoning there. I set the last Domestics transition a few weeks ago in 45 hours vs the 70 on the adjacency calendar. I would never be able to do that with HBA/Cosmetics.
No more billboards? So what's left in sl? Super graphics and mannequin backers? Might have to print this out myself. I still do billboards and the next size down that requires the long Viking clips. Had to fight to get the ones in the metal holders that just slide in done by sl.
I also have three plano team members on my team. I do get the hours needed to set planos plus sales planers. I will schedule trained sales floor team member to help set and stock team members to stock if needed. I schedule brand team members to set tables and adj. It works in my store.
We finished setting all the domestics and small appliances but still have three of them to pull, but we have like beer pogs and shoes that are pogs and some Halloween plus all the revisions. It feels like we had a crap ton of pogs last week even with a full 40. I hate moving the beer lol. We don't even set the sale planners. Sales floor does
When I have the hours I schedule a softlines team member who works in shoes to set shoes I've done this the last two sets. I schedule her from 8am to 4pm. This way when she is done with her sets for the day she can zone and help guest the rest of the day. Its works out pretty well.
