To that one guest

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TTOG: If you want to piss off someone at Starbucks or Target Cafe, ask them how 'fresh' their (insert best-selling item here) is.
At SB we're brewing a new pot every 30 minutes (sometimes not even that long during the morning rush) & cafe runs 90+ pizzas a day so it's VERY unlikely you'd have anything cold.
Had the bitch in front of me today request a pour-over so she could have “fresh” coffee. Little did she know, she got decaf:cool: I love my SBTL:)
 
TTOG: no, I’m not going to “just use your (my) phone and look it up” when you have a perfectly functional iPhone in your hand and can do the same damn thing! We were swamped at the time and I don’t work for Target!
 
So we were down 2 cashiers...I’m watching SCO and this elderly guest who is at a register with a minor team member cashier started flailing st me and shouts out “YOU LOOK OLD ENOUGH” (to ring up alcohol)
 
So we were down 2 cashiers...I’m watching SCO and this elderly guest who is at a register with a minor team member cashier started flailing st me and shouts out “YOU LOOK OLD ENOUGH” (to ring up alcohol)
I would’ve just been like “I’m busy. A manager is on their way.” And turned around
 
TTOC: Can you not stand behind my register with me, breathing down my neck whilst I process your gift card purchases? I understand you want to ensure accuracy, but the card reader and the POS system both will mirror each other so you’re good. And when I hand you your money back because I have to step away to get your boxes from another register, it’s for the security of both you and I. Hold your horses (and $100 that you so rudely shove to me), for one second or don’t ask for something you know I need to go get for you, and when a queue forms behind you, don’t get mad when I have to ask for your billing zip code, holding up others even longer due to your lack of any human decency. You’re using one of our credit cards. This is standard procedure. What in the blazing hell is “nose thropping” by the way? “I can’t hear you with your nose thropping.” No bitch, you just weren’t listening the first ten times you self-absorbed egg, now just tell me your zip code so I can type it in. You can’t type it in because only I can. I don’t know why either, but that’s the way it works. Yes, my breath smells like chicken, because I literally just got back from lunch. You’re obviously standing too close, and aren’t allowed behind the register to begin with. Don’t get mad when Security is looking from a few feet away, because the Suits Specialist called him out to them for me because he, too, saw your insanity. Yes, I appreciate the sale, but it nearly wasn’t worth it.
 
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TTM(ultiple)G: Thanks for being such assholes to our team tonight :rolleyes::mad::confused:

TTOG: Oh, a repeat offender (read: abuser) of Team members. Second night in a row you've been downright awful to the team calling us stupid and slow, demanding that we wipe off the belts *while we're in the middle of helping other guests* Fuck you. The world does not revolve around your every whim.
Oh and take your little devil spawn of a child (who threw multiple items at me) and go away. And finally, way to make one of our seasonals feel like such shit that you made her cry.

I. Hate. People.
Rant end.
 
To all of the guests today:

You'll all be in my store acting like that last clearance sweater and last fingerling are more important than life itself.
You'll all be impatient and shitty.
Many of you will liberate jewelry and clothing because you're petty thieves.
You will let your untrained rug rats run wild, freely destroying displays and whining the word "sticker" 5000 times while I ignore them until it's their turn.
You'll be piling your selections sky high on my counter until they start sliding and toppling over (if you're a special kind of asshole, shit might fall off with a little bit of help, you assholes).
You'll come up to me to pick up orders that aren't in your name then tell me I'm rude when you can't take someone else's order (I don't care if your daughter/husband/cousin placed the order, you are not listed for pick up so fucking fix that shit).
You'll haggle over the price of everything.
You'll interrupt me when I'm speaking to a guest and get mad when I don't drop what I'm doing to pay attention to your entitled ass.
You'll as me to hold the last LOL shit for a week and bitch me out when I tell you we can't.
You'll probably ask to speak to the manager a few times, because nothing says entitled twat more than asking for the manager when I can't look up your red card by phone number.
You'll walk up to me with attitude, hollering about how you got all this stuff as a gift, you don't have a receipt, it was paid for in cash, and you just want to return it for cash then start slamming stuff around when I tell you the amount, and that it will be on a merchandise card.
You'll try to make a return with a receipt that expired 5 months ago and say "but it was a christmas gift and you always take christmas gifts back"...um, no, go away please.
And the best fun of all, you'll still be returning Halloween decorations and costumes because you "didn't need" them. Bitch, I can see the grass/dirt stains on Frosty's ass.

Okay, now I'm running late. LOLOLOL Fuck 10 hour Saturdays.
 
TTM(ultiple)G: Thanks for being such assholes to our team tonight :rolleyes::mad::confused:

TTOG: Oh, a repeat offender (read: abuser) of Team members. Second night in a row you've been downright awful to the team calling us stupid and slow, demanding that we wipe off the belts *while we're in the middle of helping other guests* Fuck you. The world does not revolve around your every whim.
Oh and take your little devil spawn of a child (who threw multiple items at me) and go away. And finally, way to make one of our seasonals feel like such shit that you made her cry.

I. Hate. People.
Rant end.
If I ever saw that asshat again, I’d be calling AP to trespass their ass right on out the store! We just did it for a pharmacy patient who was verbally threatening our pharmacist!
 
TTOG: You wanted a receipt looked up, no problem. You said it was from a store on the other side of the country in Califormoa, somewhat of a problem but I was up for the challenge. Then you had the address, card number, and amount so your chances were looking brighter. When I couldn't find your receipt (after calling said store across the country for their number for iPOS), you said it might be this other store.

By now I'm highly annoyed but unwilling to give up. I continue on this wild goose chase, find some possibilities, and come out to find you but you had disappeared. Looked over video and you left the store. :mad:
 
TTOG: You cut in line when a guest was helping their child select a drink from the case.
You ordered a drink with directions enough to cover the cup like graffiti in a Jersey subway.
You waited until I totaled it up, add-ons & all, to tell me you 'had a reward' to use so I voided it out.
You berated my barista, exhorting her to 'make sure she does it RIGHT' as I tried ringing in your reward.
Surprise, surprise: your reward was invalid.
In fact, the card was invalid so cue all the 'but-I-just-used-this-at-the-OTHER-Starbucks', 'I-KNOW-it-has-money-on-it', 'hold-it-for-me-while-I-call-SB corp', etc.
After you 'got off the phone with corp' you tell me they said it was all right for me to just 'give' you the drink.
I told YOU that we don't work that way, that we're a franchise &, at the least, they should've given instructions for how to ring it up so nope.
Thanks for playing now GTFO.
 
Standing in front of girls' sleepwear...

Guest: I'm looking for girls' pajamas, size six.
Me: *looks at rack of pink and yellow fluffy Beauty & the Beast and Troll pjs* They are right here.
Guest: These are girls? Umm, ok. *starts to look through racks*
Me: *now has back to guest*
New tm: *holding up boys' pjs* Doglover, should I put these out?
Me: Yes, new tm, those belong over in boys.
Guest: *indicates fluffy pajamas I just pointed out* BUT THESE ARE GIRLS!
Me: (to guest)::rolleyes: yes, those are girls....

Ugh. I don't have children, but I don't think I'd be buying pjs with Belle or a pink-haired troll for my son. I'm not sure why the woman couldn't understand that those were indeed appropriate pjs for a size six little girl.
 
To All The Uber-Entitled Guests: We've been out of snowman cookies, we ran out of snowman cake pops today, we ran out of Gingerbread yesterday.
No, I don't know when (or IF) we'll be getting them in next so STOP acting like I'm the Grinch who stole Starbucks already.
:mad:
 
TTOG: Sorry, I don't know why we don't have out a display model of the microwave oven that you're interested in. Sorry, I don't know if it has a turn table inside.

Me: Did you read the box to see what features it has?
Guest: blank stare....
Me: Would you like me to read the box to you?
Guest: more blank stare, but she moves over to the box
Me in my head: ok kids, it's microwave oven storytime! Who wants to learn all about microwaves?
And I commence to read to the guest the features listed on the box.
 
TTOG: I don't know what in the hell crawled up your ass today but you didn't have to yell at me or my courtesy clerk today. First you yelled at me when I clarified that you had two separate orders. (She didn't know if she had enough on EBT, but in the end had plenty.) Then when the courtesy asked if you wanted another gingerbread house (She didn't she wanted almond something hot chocolate).. you yelled at her what you wanted.. what the actual hell?


People in general were b*tchy as hell today.
 
HAHAHA I stopped by the boat yesterday to borrow the lockup key and a guest was complaining to the electronics dudes that the 8GB SD card she bought didn't work in her camera. As it turns out her camera was a 2005 model and originally came with a 16MB(!) card, WELP

I saw this a lot at W*lm*rt back in the day when megabyte-sized cards were already fossils...can't believe these dorks are still trying to hang on to their obsolete tech and making it our problem when shit don't work
 
TTOG: Sorry, I don't know why we don't have out a display model of the microwave oven that you're interested in. Sorry, I don't know if it has a turn table inside.

Me: Did you read the box to see what features it has?
Guest: blank stare....
Me: Would you like me to read the box to you?
Guest: more blank stare, but she moves over to the box
Me in my head: ok kids, it's microwave oven storytime! Who wants to learn all about microwaves?
And I commence to read to the guest the features listed on the box.

OMG this!

They ask "is the goobledycracker in the box?" or "can I open the box before I buy it to see if the whizzamajiggle is included?"

Then I say, "well, let me read the box and see what's included!" And yeah, what do you know? The jimminyboomducker is included and it's written right there.
 
I was in back up at guest services all weekend so I really didn't have time to notice idiots but to the woman with the Walmart eyebrows:

You are rude. You and your friend ignored me pointedly when I was nice with my "how are you" "did you have fun shopping" "do you have coupons" "how's the weather now" "gosh what a cute baby outfit" etc. I mean, I know y'all aren't deaf, you're occasionally grunting words at each other but why on earth are you so hostile towards me and every cashier in the store? I'm so happy I'm not you.

TTOG: You're a hoot. I gotta learn your name. You're salty but just the right amount, you're intelligent, you chat just enough but know to clear out when I'm busy, and yeah, I know I'm your fave. <3
 
TTOG: Yes, mobility problems requiring the motorized cart suck. But for god's sake if the racks are too tightly squished for you to have room to get into the racks ASK FOR HELP. Don't just bulldoze your way in past the first set of racks to the second layer, knocking shit everywhere from both the first layer and the racks you are trying to reach, and when I get there say "They just have things too tightly packed here!" You left hats and gloves and thermal wear everywhere and it was not nice to have to pick all that up because you frankly don't give a shit. And even worse, you knew damn well your daughter was looking for someone to help, so you didn't even have to look for someone to fetch stuff for you, you simply had to have a little patience.

I hope every single time you come in here from now on all the motorized carts are already being used.
 
Remember when motorized carts were actually used by people with inborn disabilities or broken legs and not because of self inflicted morbid obesity caused by scarfing 30 lbs of snacks and 18 hours of TV

You really can't judge. You never know what is going on medically that could cause the weight. I know someone who is very obese and uses those carts from time to time. The thing is he was in pretty good shape until very suddenly he gained a lot of weight. First thing the doctor checked was his blood sugar, it was above 400. But there were some weird things going on with his blood tests so between those and the 400+ the doctor referred him to an endocrinologist. Not only does he have diabetes he also has a pituitary tumor that was almost certainly the source of the sudden weight gain. He can't take the time off work to remove the tumor, he can't afford some dental stuff that must be done before the doctor will even consider surgery, so he is not having significant weight loss. He did good and lost some and then his weight refused to budge after a certain point. Because the diabetes is worsened by the screwed up hormones the pituitary gland is pumping out and because he has constant active infections from the dental stuff and active infections also raise the blood sugar he now has neuropathy in his feet. He's not using the carts because he is fat. He's using them because medical complications has caused him to not feel part of his feet.
 
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