To that one guest

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TTOG: I was wondering why you were putting back up the rack that holds the display curtains in Housewares. We got it back on, and then you asked me "We got it up, but how do I buy that curtain". I scanned it for you and gave you the matching packaged curtain "This is how". He still looked confused so I had to explain what a display was for... o_O
 
TTOG: I was asked by my STL if I would do shoes again. Long story. So I have been doing them for about a month. Today I am at other end of shoes on my knees and I hear someone say wow Mom, look how neat and organized shoes is. I stood up and asked the guest to repeat what she said, then said thank you and we high fived. I can't tell you how good that made me feel. All my leadership have commented how well the area looks. It's a daily struggle but I love shoes. Weird, I know!
 
TTOG who was singing (very well and not loudly) while shopping yesterday: Thank you. You made my afternoon.

Particularly in counterpoint TTOGs who allowed their three girls to treat the Our Generation aisle as a party locale. Not like those aisles are busy this time of year or anything--by all means drag out the ice cream trucks and take up ALL the space! Nobody will mind!
 
TTOG: I'm sorry I lied to you. Less than 10 minutes to the end of my shift with 5 times as much work remaining as minutes, I'm scrambling to get things ready for the next person and you called wanting to locate a particular skirt. In girls, and it's the only one of its kind. The state that girls is in, I seriously doubt I'd have been able to locate it by the end of the leeway time after my clock out time. So, sorry I told you it was out of stock.
 
TTOG: I'm sorry I lied to you. Less than 10 minutes to the end of my shift with 5 times as much work remaining as minutes, I'm scrambling to get things ready for the next person and you called wanting to locate a particular skirt. In girls, and it's the only one of its kind. The state that girls is in, I seriously doubt I'd have been able to locate it by the end of the leeway time after my clock out time. So, sorry I told you it was out of stock.
Could you not have said "We may have some in stock, over there *pointing*, would you like me to have someone look for you" and then had another softlines tm look if they wanted help?
 
TTOG: I'm sorry I lied to you. Less than 10 minutes to the end of my shift with 5 times as much work remaining as minutes, I'm scrambling to get things ready for the next person and you called wanting to locate a particular skirt. In girls, and it's the only one of its kind. The state that girls is in, I seriously doubt I'd have been able to locate it by the end of the leeway time after my clock out time. So, sorry I told you it was out of stock.
cant blame you, sometimes its just that busy and for me items show up as 0 on floor, 0 in back but like 3 or more on hands and bonus points for not being located

sometimes its just "out of stock"
 
You really can't judge.

spoilering this to avoid clogging up the thread (like an artery)

not to turn this into a debate or anything but I really doubt that endocrine disorders are the cause outside of a very few cases, it's obvious that most obesity is simply the result of these people being unable to control themselves around food. You can tell because the obesity epidemic is a fairly new thing, rewind to 40, 50, 60 years ago when our parents and grandparents were young and you saw basically zero obese people ever, in a time when they deep fried everything in lard. Even I can remember a time when motor cart jockeys were super rare and I'm only 29. Go back a couple centuries and Daniel Lambert was the most obese man in the world due to an endocrine disorder, now you can go to Walmart on any given Saturday and see at least 5 to 10 of him scooting around on motor carts and gasping for air as they load their baskets with packs of Mountain Dew, Hot Pockets and Twinkies. So either there's been a sudden, unexplained 10,000 fold increase in endocrine disorders in a relatively short time frame of a couple decades (which is unbelievable and demonstrably false) or else a majority of these people are full of shit and using made up illnesses as cover for their terrible personal choices.

I don't *usually* judge people for *most* of the choices they make but unlike some other choices, cramming your face with junk food to the point where you're being crushed under your own weight actually does affect other people in the form of increased healthcare costs. The healthcare industry socializes the costs of caring for morbidly obese people by charging everyone else more for everything. One can certainly argue that it shouldn't be that way, but that's how it currently is and what we have to deal with. I'm fine with paying somewhat increased insurance premiums and taxes if it means helping people who are genuinely down on their luck or suffering from unforeseen injuries and health complications, but gobbling junk food until your toes fall off is not one of them.

someone: don't judge people for the lifestyle choices they make, it doesn't affect you in any way
me: okay, how about this thing that does affect me? (paying more for healthcare)
someone: um no you can't judge then either you douche-canoe
 
spoilering this to avoid clogging up the thread (like an artery)

not to turn this into a debate or anything but I really doubt that endocrine disorders are the cause outside of a very few cases, it's obvious that most obesity is simply the result of these people being unable to control themselves around food. You can tell because the obesity epidemic is a fairly new thing, rewind to 40, 50, 60 years ago when our parents and grandparents were young and you saw basically zero obese people ever, in a time when they deep fried everything in lard. Even I can remember a time when motor cart jockeys were super rare and I'm only 29. Go back a couple centuries and Daniel Lambert was the most obese man in the world due to an endocrine disorder, now you can go to Walmart on any given Saturday and see at least 5 to 10 of him scooting around on motor carts and gasping for air as they load their baskets with packs of Mountain Dew, Hot Pockets and Twinkies. So either there's been a sudden, unexplained 10,000 fold increase in endocrine disorders in a relatively short time frame of a couple decades (which is unbelievable and demonstrably false) or else a majority of these people are full of shit and using made up illnesses as cover for their terrible personal choices.

I don't *usually* judge people for *most* of the choices they make but unlike some other choices, cramming your face with junk food to the point where you're being crushed under your own weight actually does affect other people in the form of increased healthcare costs. The healthcare industry socializes the costs of caring for morbidly obese people by charging everyone else more for everything. One can certainly argue that it shouldn't be that way, but that's how it currently is and what we have to deal with. I'm fine with paying somewhat increased insurance premiums and taxes if it means helping people who are genuinely down on their luck or suffering from unforeseen injuries and health complications, but gobbling junk food until your toes fall off is not one of them.

someone: don't judge people for the lifestyle choices they make, it doesn't affect you in any way
me: okay, how about this thing that does affect me? (paying more for healthcare)
someone: um no you can't judge then either you douche-canoe

As far as the cause, take a good look at the ingredients list for food that is cheap enough to feed a family on when you make very little money. Then look at the cost of food that doesn't have all those fillers and see how people with very little money can't afford it. That cheap food is a big reason.

And if you don't want to pay more for healthcare costs, I really hope people remember that when you slip on the ice and bonk your head and need lifetime treatment for TBI. Or you trust the wrong doctor and take a medication that causes irreversible damage to an organ. Or you end up like someone I love with a tumor in a really bad spot screwing up your insides.

You probably hate my guts right now. Between being mentally ill and random bad luck when it came to getting sick a single time, I have had in the last 21 months 3 MRIs, 2 EKGs, 1 nuclear stress test, 1 ultrasound of the heart, 3 months of physical therapy, 5 psychiatric specialists, 1 cardiologist, 1 orthopedic surgeon, 1 ER trip, 2 urgent care trips, around 20 x-rays, enough PCP visits that I've lost count, and over 10 long term prescription only medications, and some of them don't have generic versions. I am certain that you probably feel I'm costing you too much money in health care costs.
 
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cant blame you, sometimes its just that busy and for me items show up as 0 on floor, 0 in back but like 3 or more on hands and bonus points for not being located

sometimes its just "out of stock"
When that happens I just say IF we have it which I can’t be sure because it says we only have one, so it may be in someone’s cart, it would be in aisle Xxxx but of course you can’t do that with softlines
 
When that happens I just say IF we have it which I can’t be sure because it says we only have one, so it may be in someone’s cart, it would be in aisle Xxxx but of course you can’t do that with softlines

Exactly, most of softlines the clothes are not easy to find. I actually had a woman on the phone get upset with me because I was (in her opinion) taking too long to find an item of clothes that we only had one of. "Doesn't your computer tell you which rack it's located on?" Nope.

People in the store, it can be difficult, but it's also a lot easier as they are a second pair of eyes, they could see something that will work just as well, and if I have to step away for some reason it's easy to set them up to where to look and who is close by if they need further help. On the phone, it's just me, the zebra doesn't have that good of a picture, I'm going off of what I can make out of the picture and the guest's description of the item, and an alternative won't be sufficient.
 
TTOG: I simply asked if you were waiting in line at Starbucks because there was a good 10’ between you and the person at the counter....then I stood 2-3’ behind you No need to start ranting and raving about people crowding you and asking you to “step aside.” I did nothing of the sort, I waited patiently for you to stop and get your drink.
 
TTOG:

You came to my desk with a receipt and gift card, and cut me off at "Hi, what can I do fo".
You said, with quite the attitude, I just paid for this with a gift card and she turned around and gave me a gift card back!
Me: I'm sure you earned a new gift card with your purchases but I'll look at your receipt if you want.
Y: Well, I don't know why she'd give it back when it should have taken $10.00 off.
Me: *looks at receipt* Yes, I see you earned a $10 gift card for presenting a coupon for a gift card.
Y: No, I should have gotten $10 off for that coupon.
Me: *jesus christ, learn the terminology* Maam, the coupon is for a free gift card. I can get it and show you.
Y: Well that's just not right, I expected to save $10 now.
Me: Then learn how to fucking read, twat. I mean, have a nice day.
 
TTOG:

You came to my desk with a receipt and gift card, and cut me off at "Hi, what can I do fo".
You said, with quite the attitude, I just paid for this with a gift card and she turned around and gave me a gift card back!
Me: I'm sure you earned a new gift card with your purchases but I'll look at your receipt if you want.
Y: Well, I don't know why she'd give it back when it should have taken $10.00 off.
Me: *looks at receipt* Yes, I see you earned a $10 gift card for presenting a coupon for a gift card.
Y: No, I should have gotten $10 off for that coupon.
Me: *jesus christ, learn the terminology* Maam, the coupon is for a free gift card. I can get it and show you.
Y: Well that's just not right, I expected to save $10 now.
Me: Then learn how to fucking read, twat. I mean, have a nice day.

All day - every day. 9 out of 10 people have acted confused that they got a gift card with that dang coupon. Had to point to the words on the coupon and read it to them like it was story time for a 5 year old who was just learning to read.
 
To every SCO guest. Stop yanking on the receipt while it is still printing. Wait 2 freaking seconds for it to finish. You are causing the darn things to jam and we just replaced 1/2 of them already.
 
That coupon was a hot fucking mess today. Everyone coming up to guest service “I gave a cashier a $10 coupon and she gave me a gift card out of nowhere and I’m looking at my receipt and she didn’t take $10 off.” Me: “That’s because the coupon didn’t say it was $10 off, it said it was for a free $10 gift card, which is what this is.” “No it didn’t say that it said it was $10 off.” “I know for a fact without a doubt it said you get a $10 gift card. But I can show you if you don’t believe me.” “Oh please do because i know what I saw” *shows and reads very loudly* “FREE $10 GIFT CARD WITH STOREWIDE PURCHASE OF $50 OR MORE” “....oh.” YEAH OH
 
Similar to not being able to read, a long time ago a guest asked just about every employee in the store where some wooden wheelbarrow/planter was that she saw in the ad. Most of us didn't know what she was talking about, and a few others told her that they had seen it in the K-Mart ad. No! She insisted it was the Target ad, and from talking to other team members apparently she called each one of us liars. There was a newspaper in the break room with all the ads in it, and sure enough, there it was in the middle of the K-Mart ad.
 
TToG

You were the most e x t r a guest I've ever seen

ETL SF presses my button and I go over and she looks at me and goes "there is a VERY distressed guest here for mobile, they come in at 11, right?" and I say yeah so she tells the guest that they will be here any minute now since it's almost 11.

Mobile shows up and I gesture to the guy and she looks at him and is like "hi, do you have a question?" and he just asks, "who are you?" with such a nasty tone so she's like "....target...mobile?"

So then he's like "well I dont have a question I have a problem!!!!" and he holds up a galaxy s8 box and explains its a gift and then.... complains about how the headphones dont work and he needs a replacement for them. Well... we don't sell the replacement and mobile doesnt just have them laying around so she tells him that she can't. The only thing she can really do is return the phone for him.

And this guy fucking loses it. With both hands he grabs his head and is like hanging his head shaking it going "no! no! no! noooo!" and then just... storms off.

I still don't even know what happened that guy was so crazy over those headphones and I don't even know if he knew you could use any headphones.
 
Similar to not being able to read, a long time ago a guest asked just about every employee in the store where some wooden wheelbarrow/planter was that she saw in the ad. Most of us didn't know what she was talking about, and a few others told her that they had seen it in the K-Mart ad. No! She insisted it was the Target ad, and from talking to other team members apparently she called each one of us liars. There was a newspaper in the break room with all the ads in it, and sure enough, there it was in the middle of the K-Mart ad.

99% of stores have their ad posted in the store. I would have just shower her our ad and when it's not there been like there you have it ma'am
 
TTOG: (Walking away from SCO register after buying snack for my 15) Can you help me?
Me: I can't, I'm sorry (continues walking)
G: UGH! You're terrible!
M: Oh well.

I was there for like a minute, how could you track me that fast? :rolleyes:

I. Hate. December.
 
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