To that one guest

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GlitterBerries said:
To those 3 guests that heard us tell them the store is closed and you keep shopping and ignoring us and asking other team members for things we already told you we don't sell.. I don't feel bad that we had to get snotty with you. One even said "well you close at ten I don't know why your lights are off" I said "ma'am its 1015"
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Our trick is to tell them that the registers shut down 15 minutes after close. :)
 
TTOSubject: No, we weren't watching you "Just cause [you're] brown," we were watching you because you were wearing a huge jacket on an 80° day while looking up at the cameras every five steps. Heck, we weren't even paying much attention to you until you walked up to your (white) buddy (who we were definitely watching has he had a huge backpack in cell accessories and video games) and shove a cell phone charger down your pants.
So as for your departing comment after I escorted you out of the store: Yes, thank you, I will keep up the good work. That's what led us to apprehending you, you Dumb Sum-Bitch.
 
I was working operator last night (night before Easter) and the caller asked to speak to a cashier. So I walkied the GSTL and told her. A minute later someone else calls for the same person. Got indignant when I asked them to wait because the cashier was already speaking to someone else, not to mention SHE WAS ON A LANE WITH A LINE FULL OF GUESTS. I understand that a family emergency must've been going on or something, but I can't just make someone pick up the phone instantaneously, even if he/she had a walkie and was not with a guest.
 
Doglover89 said:
I was working operator last night (night before Easter) and the caller asked to speak to a cashier. So I walkied the GSTL and told her. A minute later someone else calls for the same person. Got indignant when I asked them to wait because the cashier was already speaking to someone else, not to mention SHE WAS ON A LANE WITH A LINE FULL OF GUESTS. I understand that a family emergency must've been going on or something, but I can't just make someone pick up the phone instantaneously, even if he/she had a walkie and was not with a guest.
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Take a message & give to the gstl.
 
Cocoa gumdrops said:
TTOG: You see that trash can? Please use it

(Gotta love random trash. Complements of Starbucks)
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A while ago I had a guest, while not five feet from a trash can, look right at me and left a half full cup on an end cap and keep walking.
Later I handed the cup back to his kid who was sitting in the cart while he and his wife were looking at shoes.
 
Last edited:
Just remembered this happened a few weeks ago.

Me: Pushing in Diapers and Infant Furn.
Guest: "Excuse me Sir, that guy looks suspicious."
Me: Look around, sees AP-TL in disguise, trying to think of something without messing up his routine
Me; "Ma'am, he's with us" Said smiling.

Guest looked confused. That made my day.
 
Mysterious said:
Just remembered this happened a few weeks ago.

Me: Pushing in Diapers and Infant Furn.
Guest: "Excuse me Sir, that guy looks suspicious."
Me: Look around, sees AP-TL in disguise, trying to think of something without messing up his routine
Me; "Ma'am, he's with us" Said smiling.

Guest looked confused. That made my day.
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In those cases, tell the guest you'll notify Security.
 
(From my other, Non-Target related job)
TTOPerson: Really? You couldn't see my freaking white truck, with the flashing amber light bar on top? It's not like I was on a blind corner or driving through an intersection; I was sitting in the middle of a mile-long straight road, behind a bloody fire engine that had it's bloody red lights flashing, blocking a roll-over accident.
At least I was sitting in the truck rather between the truck and the fire engine, otherwise I would have been pinned when you hit me at 30 miles an hour, dip-stick! Now I have a fucking headache and my neck hurts.
 
TTOG: I was trying to save you time to check out during a rush by speed weaving. I'm sorry that the ONE person that looked like they were checking out took forever. I did apologize for the wait, and explained sometimes, in fact, people can be slow, and yes I did send you to the shortest line by far.

That, however, does not give you the right to:

Say, "F*&K you", "You're a terrible F'ing person", "You suck at your job." "I can fing swear if I want, and you're lucky that's all I'm doing to you."
Berate me for two minutes straight.
Step up to me like you're going to push/punch me and say, "F*%k you, you're lucky all I'm doing is swearing at you."

Also, calling out store to complain about me? You're a prick. I was nothing but apologetic and kind. Should I have walked away? Maybe not, but I didn't like being threatened and sworn at continuously.

Was I walking around the front talking to guests? Yes.
Was I telling where guests to check out? Yes.
Was I going to different lanes and checking on blinkers? Yes.
Was I answering a phone call at guests service? Yes.

I was doing my job. No, I was not simply chatting with anyone I felt like.

And you're lucky our ETL-AP wasn't there, and our LOD was in the back. It's too bad that you somewhat got what you wanted when you called to complain. But don't worry, I wasn't reprimanded, we simply didn't want to have to deal with you ever again.

And if I ever see you again, I hope you step at me and say F*%k you again, and tell me swearing at me is the least of my worries.

I will gladly be so nice that it'll rile you up to the point that you take a swing at me. Then it's game on.
 
TTOG: laughing as your brat spills the Starbucks you were drinking all over the floor right in front of me and snapping your fingers and pointing to the spill as I'm murdering you in my mind makes me pray your tubes are tied to avoid further "accidents".
 
TallAPGuy said:
(From my other, Non-Target related job)
TTOPerson: Really? You couldn't see my freaking white truck, with the flashing amber light bar on top? It's not like I was on a blind corner or driving through an intersection; I was sitting in the middle of a mile-long straight road, behind a bloody fire engine that had it's bloody red lights flashing, blocking a roll-over accident.
At least I was sitting in the truck rather between the truck and the fire engine, otherwise I would have been pinned when you hit me at 30 miles an hour, dip-stick! Now I have a fucking headache and my neck hurts.
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Oh no! Hope you're okay. Those types of injuries love to sneak up on you.
 
OffYaPhone said:
Oh no! Hope you're okay. Those types of injuries love to sneak up on you.
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Well, I was transported to the Hospital out of an abundance of caution, but the Docs said everything looked fine. I have to go see the occupational health Doctors on Friday. Not looking forward to it.
 
TallAPGuy said:
Well, I was transported to the Hospital out of an abundance of caution, but the Docs said everything looked fine. I have to go see the occupational health Doctors on Friday. Not looking forward to it.
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Last time hubby got hit like this our massage therapist managed to get him six free sessions for his back tension. He woke up the morning after with his back jumping like he was electrocuted but can't take relaxants working security driving a company vehicle.
 
TTOG: thanks for being a patient and helpful soul when the register crashed with your 77 items and 15 bags and we had to re-ring everything at the service desk. Seriously, thank you. I'm so happy and still feel warm at how well that went over. You're a great person and I had no qualms about stuffing the register with as many apology coupons as it would take. You're great. I hope you weren't too late for whatever you had going on after coming in.
 
TTOG: I was 2 seconds away from hitting the door to punch out. You were looking for a specific eyeliner I had never heard of, but of course, you said Target carries it. You had a smart phone in your hand but I did a item search on my PDA. We did not carry it. Trust me when I say ( in my mind) you don't need it. You already looked " rode hard and put away wet" and that eyeliner definitely wouldn't help.
 
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