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Are we defining close exposure as hugging, kissing, or the lalala? Because I can pretty much guarantee you we've all had exposure to it almost daily. In fact, I literally just found out 10 mins ago one of our new team members just tested positive. We had a huddle at our store and we were told...

Oh yeah. Incomplete. That's definitely the word. If it's not complete, why are they in such a hurry to roll it out into their stores? It doesn't provide a great guest experience when we have to rescan a 2 shopping cart order during a pandemic because a register crapped out on us that's for...

All I can say is, if you'd like to hear a long never ending lecture on what's wrong with America, freedom, and rights. Work the mask desk.

We've actually been pretty fortunate. It's kind of a nightmare right now with all the new team members coming into the mix under the holiday pressure and limited training on the fly. But that's to be expected and up until about a month ago we were doing great. We've been first in our district...

It's frustrating as hell that's for sure. All of us hate them too. Thankfully guest services is still on the old system at my store for now so I continue to use those registers as much as possible if I do jump on (we have IGS). They claimed they're supposed to be faster and more convenient...

Oh I never heard that one before. I never heard it from anyone else but I was always under the assumption they got the name from Gaylord Nelson. Since Target was always all about being "green". He was the founder of Earth Day FYI. But I could be entirely wrong on that.

Hey, I don't think you're an asshole at all. I completely agree with everything you said here. This is exactly why I flat out don't bother to do it anymore. I got sick of it. I just posted that advice because someone asked how to get them and I used to get tons of them. If you want red...

I was stuck at 80 hours of vacation and what is it 30 or 40 hours of personal time for the longest time until they finally approached me and told me that I've been maxed out on both for like 3 years and never used it. I've been losing a lot of it, and I never call off either. They told me if I...

My advise, if you really want to get red cards, you don't ask the guest if they'll be putting that on a red card today. You don't ask them if they want a red card. That's just asking to get shot down with a simple no answer. If you try that and you get a no, you might as well just forget...

When I closed as GSA and my STL was with me 2 weeks ago loading up the safe at night, she was like: "We should train you to work the cash office." I immediately thought of this:

Since our photo lab is still where the old guest service used to be, and there is hardly anybody over there, I tap team members on the shoulder and have them follow me to the other side of see spot and I actually use that register we never use to ring them out so other guests can't see it. It's...

I hate it. Good luck. We are in the process of our remodel. We've had IGS for about a month now. I was hoping it would be one of the last things they changed. It's barely manageable at times right now, I don't know how we're going to do it come Christmas time. Yes, get ready to explain to...

Perhaps somebody already said something like this. Once you become a GSA you will understand. My LOD's constantly ask me how many cards we have. Just the other day they asked how many cards we had 15 minutes after opening. I was like "are you freaking kidding me?" They want us listening to...

Love how you get written up if you make the mistake of hitting OT. But, since I became GSA, I've been asked to work overtime 4 or 5 times this year. They were fine with it and so was I. Most f'd up company I've ever worked for.

Christmas time prep: I never post from the same franchise, but I think this is just too perfect of a prophecy....

So we are in the midst of our remodel, and they changed the front end first (Integrated Guest Service). I've been dreading it for months, but now it is here. How do you make Guest Service work when a guest is behind somebody with a million things in their cart to just check out? Everyone in...

Love how nobody has shared this policy with me if it's true since I became a GSA. Brilliance at work here... Thanks for the heads up I guess...

I hate the new registers. We got ours about 2 months ago. We're starting our remodel now to add to it. My issues with them: 1.) They crash or just restart in the middle of transactions all the time. 2.) Even though they are brand new, the labels on the keys are already falling off on...

I'm a grand mater at processing damages at the service desk. I line up all the product so that the barcode is visible for the scanner in 2 or 3 rows. *zap K8, K8, zap K8, K8. I go all the way through them. Then I grab the labels and slap'em on in the reverse order. Fastest way to process...