MEGATHREAD 2018-2019 Store Modernization Megathread

[OPINION] How do you feel about these changes?

  • I like them.

  • I dislike them.


Results are only viewable after voting.
Joined
Jul 11, 2013
Messages
1,103
Yet no one is scheduled for backroom to take care of backstock so it just piles up like crazy until you have 30+ vehicles of both beauty and electronics/entertainment barfing out of the electronics lock up and they wonder why that teams can't find shit!

During our SFS/OPU shut down I have pulled and backstocked god knows how many vehicles of crap, getting that stockroom back to what it should be.. Only to take a day off and come back to a shit show..

And BRLA is in the toilet when pulling a STAT auto, you shouldn't be in every single stock room cause there are items in PLUG, TOY1, and SEA1.
:D

It's almost like we work at the same store.

:looks over shoulder:
 
Joined
Sep 27, 2018
Messages
170
WHAT !!!!! THIS HORRIFIES me! How is this ALLOWED ?! This would NEVER fly at my store.
We are only allowed ONE vehicle PER tm on the floor at a time, nothing else, NO pallets.
All seasonal merch has been out of the backroom since the 20th, we gathered all the seasonal salvage left today and got 3 boxes , One of them all Bullsye, rear and mini are all set, 50% pushed, 12/30 TWT at 80%, a few pogs and SPL done ahead for Jan 6.....
then again we are NOT doing modernization model yet and still HAVE Pog and Pricing teams.
Our fixture room does look like a junk yard, but I wouldn’t trade. It takes comparing to appreciate your circumstances.
 
Joined
Aug 14, 2018
Messages
222
I know it's just on this site but anyone take notice on the amount of us who voted "Dislike" vs. "Like?" I'm curious to know if anyone who voted for "Like" initially changed their vote after a couple of months to "Dislike" or vice versa. Anyone?
 
Joined
Sep 27, 2018
Messages
170
I voted ‘like’ because in theory it did sound great, but if the end result is that photo I may consider changing my vote. Any possibility that mess is due to mismanagement and NOT a result of modernization processes ?
 
Joined
Jun 16, 2011
Messages
1,409
In all honesty, it would be a lot more easy with at least one more person. The team that I'm on has 10 daytime tm's. Former flow tms still come in earlier to start the freight, but everyone is expected to do their share. Some work the high number aisles, some the low. When a vehicle is finished it is immediately backstocked and the trash is worked. They have been trained on salesfloor, cashiering, plano, backroom as have all of us.Once the freight is worked, our lead assigns us tasks based on our strengths. Some will shoot exf's, pull, work, backstock. Some will do price change. Some will set spl or pogs (if there's nothing that has to be done here, zone and pog maintenance... pull out d-code, ptm, etc. Yes... everyone knows how to do everything (of course, there's a learning curve and some are better at some things than others) and you do it every shift. The night is a bit different. It is very much "recovery" in that any pogs that did not get pulled dayside are pulled (not usual since if you drop it you pull it and work it... right now there are big post holiday changes so there may be some spl that are set and not pulled) and worked, reshop is completed, zone touched up. Pogs and pricing are not done at night usually. It's not perfect, but we have a really good store with good leadership. Those that weren't onboard with the changes have moved on so our teams are made up of people that came to work... and work you will with this process. The biggest downside is that we could use more hours, but I don't think that's a result of the process changes. Would it be awesome to still have pog, pricing and backroom? Yes. Do we need someone to sort label strips, signing and audit? YES (probably one of our biggest challenges) Should they have left us the ability to view pog images on our myDevice? Yes Is modernization doable? Yes...but it really is all about attitude.
 
Last edited:
Joined
Feb 18, 2016
Messages
1,448
WHAT !!!!! THIS HORRIFIES me! How is this ALLOWED ?! This would NEVER fly at my store.
We are only allowed ONE vehicle PER tm on the floor at a time, nothing else, NO pallets.
All seasonal merch has been out of the backroom since the 20th, we gathered all the seasonal salvage left today and got 3 boxes , One of them all Bullsye, rear and mini are all set, 50% pushed, 12/30 TWT at 80%, a few pogs and SPL done ahead for Jan 6.....
then again we are NOT doing modernization model yet and still HAVE Pog and Pricing teams.
Our fixture room does look like a junk yard, but I wouldn’t trade. It takes comparing to appreciate your circumstances.
This will change with modernization.....BEWARE!!!
 
Joined
Jun 11, 2015
Messages
195
In all honesty, it would be a lot more easy with at least one more person. The team that I'm on has 10 daytime tm's. Former flow tms still come in earlier to start the freight, but everyone is expected to do their share. Some work the high number aisles, some the low. When a vehicle is finished it is immediately backstocked and the trash is worked. They have been trained on salesfloor, cashiering, plano, backroom as have all of us.Once the freight is worked, our lead assigns us tasks based on our strengths. Some will shoot exf's, pull, work, backstock. Some will do price change. Some will set spl or pogs (if there's nothing that has to be done here, zone and pog maintenance... pull out d-code, ptm, etc. Yes... everyone knows how to do everything (of course, there's a learning curve and some are better at some things than others) and you do it every shift. The night is a bit different. It is very much "recovery" in that any pogs that did not get pulled dayside are pulled (not usual since if you drop it you pull it and work it... right now there are big post holiday changes so there may be some spl that are set and not pulled) and worked, reshop is completed, zone touched up. Pogs and pricing are not done at night usually. It's not perfect, but we have a really good store with good leadership. Those that weren't onboard with the changes have moved on so our teams are made up of people that came to work... and work you will with this process. The biggest downside is that we could use more hours, but I don't think that's a result of the process changes. Would it be awesome to still have pog, pricing and backroom? Yes. Do we need someone to sort label strips, signing and audit? YES (probably one of our biggest challenges) Should they have left us the ability to view pog images on our myDevice? Yes Is modernization doable? Yes...but it really is all about attitude.
Our store still hasn't even bothered to try to train everyone to do all these things and just piles the work on the few TMs that do happen to know.....
 

Aredhel

Jolly Rancher
Joined
Feb 12, 2017
Messages
640
With all due respect the best attitudes in the world can’t overcome a flawed process. It would appear Modernization works - sometimes. In smaller stores. With adequate equipment. With proper training and hours to get things done. With individuals in management who aren’t afraid to give honest input to the powers. Remove any of these and you have big problems.
 

RhettB

I've forgotten more than many young ETLs know.
Joined
Jan 22, 2013
Messages
1,173
I recall my STL coming back from a region meeting, late summer or early fall, shortly before the selling training that stores did. He spoke of a store the STLs visited. Balked about how great the process was. That there were so many available TMs working freight and helping guests. Everywhere they looked, TMs aplenty.

First thing, there is not enough payroll for that. That store was putting on a show. Second, there will never be enough payroll.
 

BoxCutter

Cut hard. Cut deep.
Joined
Oct 16, 2012
Messages
1,268
I still think, and can not prove it, that Modernization is working in a few stores because DTLs are shifting hours from all the other stores. They have to show HQ that they can make it work in a few stores or they will be toast. The problem for DTLs will be later this year when HQ will demand virtually every store be successful at it with the same, or fewer, hours given to the district.
 
Joined
Sep 25, 2017
Messages
391
there will never be enough payroll.
Truth. Hours are already being cut back. Had a large (for our store) truck yesterday, was told to leave at my scheduled out-time (same as everyone else) even though there was still a ton to push. I try and tell myself "it's not my problem" - but it will be on the next truck day when I find a bunch of stuff over-stocked and wrongly stocked and I'm pulling overage off the shelf and having to shift product to its proper location so I can push the product just received to its proper location. But oh well. Pushing the truck is not hard, but it still needs to be done right. Sigh.
 
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